Lucknow District Uttar Pradesh Support associate Jobs – 101 Open Jobs Today

Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Process Associate
HCLTech —Lucknow, Uttar Pradesh
Sr Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Accountant
Bharat ATS —Bakshi Ka Talab, Lucknow, Uttar Pradesh
- ₹10,000 - ₹20,000 a month
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Accounting
Quick apply
1h
Senior Process Associate - BFS
HCLTech —Lucknow, Uttar Pradesh
- Data analysis skills
- Analysis skills
- Typing
Specialist - Insurance - P&C Underwriting 4A
Genpact India Pvt. Ltd. —Lucknow, Uttar Pradesh
- Full-time
- English
- Finance
- Master's degree
Quick apply
6d
Customer Care Executive
Niftel communication pvt.ltd —Lucknow, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Part-time
- Microsoft Excel
- Computer skills
- In-person
Quick apply
9d
Team Lead - AMZL , Team Lead
ASSPL - Uttar Pradesh - D37 —Lucknow, Uttar Pradesh
- Full-time
- Microsoft Excel
- Management
- English
Senior Administrator - MDM Intune,Intune
HCLTech —Lucknow, Uttar Pradesh
- Analysis skills
- Communication skills
Senior Process Associate - Customer Care
HCLTech —Lucknow, Uttar Pradesh
- Communication skills
Engineer - Network LAN/WAN
HCLTech —Lucknow, Uttar Pradesh
14d
Associate Territory Manager: LCA
DHL —Lucknow, Uttar Pradesh
- Email
- Management
- Up to 50% travel
- Sales
- Health insurance
- Paid time off
Team Lead, Inbound
ASSPL - Uttar Pradesh —Lucknow, Uttar Pradesh
- Full-time
- Microsoft Excel
- Management
- English
B2B SaaS Sales Executive
PanScience Innovations LLP —Lucknow, Uttar Pradesh
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Health insurance
Quick apply
Business Development Associate
OJD Education —Lucknow, Uttar Pradesh
- ₹10,000 - ₹1,50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Administrator - Azure Active Directory
HCLTech —Lucknow, Uttar Pradesh
- Azure
- Analysis skills
- Scripting
8d
Business research Associate (Biotech Engineer)
GC cloud Info system Pvt Ltd —Lucknow, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Remote Guide Associate
Community Empowerment Lab —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
SAP S/4HANA Materials Management Lead Consultant
HCLTech —Lucknow, Uttar Pradesh
- Inventory management
- Analysis skills
- Project management
Financial Consultant
Oikoshreem Infratech Pvt. Ltd. —Hasnain Market, Lucknow, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Urgently hiring
- Sales
- 12th Pass
- Bachelor's degree
Quick apply

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Administrator (Support & Operations)

HCLTech -
Lucknow, Uttar Pradesh

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Lucknow, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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support associate jobs in lucknow district uttar pradesh

Administrator (Support & Operations)

Process Associate

Sr Administrator (Support & Operations)

Accountant

Senior Process Associate - BFS

Specialist - Insurance - P&C Underwriting 4A

Customer Care Executive

Team Lead - AMZL , Team Lead

Senior Administrator - MDM Intune,Intune

Senior Process Associate - Customer Care

Engineer - Network LAN/WAN

Associate Territory Manager: LCA

Team Lead, Inbound

B2B SaaS Sales Executive

Business Development Associate

Senior Administrator - Azure Active Directory

Business research Associate (Biotech Engineer)

Remote Guide Associate

SAP S/4HANA Materials Management Lead Consultant

Financial Consultant

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