Mumbai Maharashtra Hr operations vendor management Jobs – 373 Open Jobs Today

Senior Client Servicing & Operations Head
Empower HR —Goregaon East, Mumbai, Maharashtra
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- Customer service
- Project management
- Travel
Quick apply
HR Operations
Nelito —Mumbai, Maharashtra
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Health insurance
Lead/Asst.Manager - RMG
Black Box —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- Health insurance
Quick apply
HR Executive
UtopiaTech Pvt Ltd —Airoli, Navi Mumbai, Maharashtra
- ₹2,40,000 - ₹3,60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Human resources
- Health insurance
- Cell phone reimbursement
Quick apply
Associate Director - Finance Project Management
Marsh —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Learning Operations New Associate
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Analyst/Senior Analyst, Investment Operations
PineBridge Investments —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
- Health insurance
5d
HR and Office Admin Manager
Cabot Corporation —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Human resources
- Leadership
Learning Operations Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Human Resources and Admin Manager
Woloo Retail Pvt Ltd —Mumbai, Maharashtra
- ₹30,000 - ₹60,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
Team Lead Administrative - Mumbai - India
Plante Moran —Goregaon, Mumbai, Maharashtra
- Administrative experience
- Project management
- Bachelor's degree
General Manager - Human Resources (Mumbai)
True Pace Consulting —Bandra West, Mumbai, Maharashtra
- ₹15,00,000 - ₹27,00,000 a year
- Urgently hiring
- Master's degree
- Bachelor's degree
- Human resources
- Food provided
Quick apply
Learning Operations Associate
Accenture —Mumbai, Maharashtra
- Full-time
- Customer service
- B.Sc
- Microsoft Office
Learning Operations Analyst
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Customer service
- B.Sc
Human Resource, Manager- HR
Della Group —Mumbai, Maharashtra
- Master's degree
- Travel
- Human resources
17h
Delivery Operations Associate Manager
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Management
- Bachelor's degree
Senior Executive – Customer Support, Operations & Vendor Coordination
HR Yaar —Goregaon, Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Up to 50% travel
- English
Quick apply
5d
Senior Manager, People Business Partner
Kroll —Mumbai, Maharashtra
- Full-time
- Management
- Microsoft Office
- Master's degree
HR & Admin Manager
SERENE INTERNATIONAL —Mumbai District, Maharashtra
- ₹50,000 - ₹60,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Head - Talent Acquisition
Mahindra & Mahindra Ltd —Mumbai, Maharashtra
- Presentation skills
- Bachelor's degree
- Human resources
8d

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Senior Client Servicing & Operations Head

Empower HR
Goregaon East, Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹15,00,000 - ₹18,00,000 a year

Qualifications

Customer service
Project management
Event marketing
Leadership
Communication skills
Negotiation
Time management

Full job description

JOB DESCRIPTION: Mumbai Business Head / Senior Client Servicing & Operations Head

About the Company

It is a Mumbai-based corporate events, experiential marketing and brand activation agency servicing some of India's leading brands, including Audi, Škoda, Samsung, Tata Motors and other marquee corporates.

Our business is primarily focused on brand activations and experiential marketing, along with corporate events, conferences, launches, dealer meets and employee engagement programs.

The Opportunity

The Company is looking for an experienced Mumbai Business Head / Senior Client Servicing & Operations Head to take complete ownership of the Mumbai business.

This is a hands-on leadership role, responsible for managing key client relationships, leading the servicing and operations function, overseeing project delivery, and ensuring that the Mumbai team consistently delivers high-quality, commercially viable projects.

Approximately 75% of the business is activation-led, with the balance comprising corporate events and other experiential projects. Therefore, strong experience in brand activations, BTL, experiential marketing and on-ground execution is essential.

Key Responsibilities

1. Client Servicing & Relationship Management

Take senior-level ownership of key client accounts and relationships.
Act as the escalation point for important client requirements and issues.
Understand client marketing objectives and translate briefs into effective activation and experiential solutions.
Build strong, long-term relationships with Marketing Heads, Brand Managers, Trade Marketing teams, Corporate Communications and other key stakeholders.
Identify opportunities for repeat business, account growth and cross-selling.

2. Activation & Project Leadership

Lead the end-to-end servicing and execution of brand activation projects.
Oversee projects from brief receipt and planning through execution and closure.
Ensure that concepts are translated into practical, executable and commercially viable solutions.
Supervise multiple projects simultaneously across locations.
Personally oversee critical and high-value on-ground executions whenever required.
Ensure delivery within agreed timelines, budgets and quality standards.

3. Operations Leadership

Lead the Mumbai servicing and operations team.
Allocate resources and ensure accountability across projects.
Establish strong project management and execution processes.
Work closely with production, creative, vendors and finance teams.
Ensure timely resolution of operational challenges and client escalations.
Build a reliable vendor and execution ecosystem across fabrication, manpower, logistics, technology and other activation requirements.

4. Commercial & Financial Responsibility

Review project budgets, costing and commercials to ensure healthy margins.
Work closely with the management team on pricing and commercial negotiations.
Monitor project profitability and control unnecessary costs.
Ensure timely billing, documentation and project closure.
Take ownership of commercial outcomes for projects under the Mumbai operation.

5. Team Leadership

Lead, mentor and develop the Mumbai Client Servicing and Operations team.
Set clear performance expectations and ensure delivery accountability.
Build a culture of ownership, responsiveness and client-first thinking.
Identify gaps in team capability and recommend hiring or resource requirements.

6. Business Development Support

While this is primarily a Client Servicing & Operations leadership role, the candidate will be expected to actively contribute to business growth.
Leverage existing client relationships and industry network to identify new opportunities.
Participate in important pitches, credentials presentations and client meetings.
Work closely with the Business Development team to convert opportunities into executable projects.
Help strengthen Gloria World's presence within the Mumbai corporate and marketing ecosystem.

Ideal Candidate

10–15 years of relevant experience in Client Servicing, Operations, Experiential Marketing, Brand Activations, BTL or Corporate Events.
Strong experience in brand activations / experiential marketing, preferably with at least 5+ years in activation-led businesses.
Experience managing marquee corporate clients and multi-location campaigns.
Proven ability to independently manage large and complex projects from brief to execution.
Strong understanding of production, fabrication, manpower, logistics, permissions and on-ground execution.
Excellent client relationship and stakeholder management skills.
Strong commercial understanding, including costing, negotiation and project profitability.
Demonstrated team leadership experience.
Excellent communication, presentation and problem-solving skills.
Comfortable working in a fast-paced agency environment with tight deadlines and demanding clients.
Willingness to travel as required for project execution.

What We Are Looking For

The ideal candidate is not merely a senior account manager. We are looking for someone who can function as the owner of the Mumbai operation — someone who can independently handle clients, lead the servicing and operations teams, solve execution challenges, protect margins and ensure that every project is delivered to a high standard.

A candidate with a strong combination of Activation + Client Servicing + Operations leadership will be preferred over someone coming purely from corporate events.

Location

Mumbai

Experience

10–15 years

Industry

Experiential Marketing | Brand Activations | BTL | Corporate Events | Event Management

Pay: ₹1,500,000.00 - ₹1,800,000.00 per year

Work Location: In person

Quick apply

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