Bengaluru Karnataka Hospitality training manager Jobs – 199 Open Jobs Today

Asst Mgr Guest Relations
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Hospitality
- No experience needed
- 12th Pass
1h
Operations Manager
Athulya Assisted Living Pvt Ltd —Bengaluru, Karnataka
- ₹45,000 - ₹60,000 a month
- Full-time
- Microsoft Word
- Hospitality
- ERP systems
Quick apply
1h
Manager,Product Management
Ralph Lauren —Bengaluru, Karnataka
- Full-time
- Hospitality
- Computer Science
- Analysis skills
Restaurant Manager / Assistant Restaurant Manager
Sensys Technology Ltd —Bangalore City, Bengaluru, Karnataka
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Hospitality
- Management
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
4d
Spa Manager
Hilton —Bengaluru, Karnataka
- Weekend availability
- English
- Team management
- Leadership
- Flexible schedule
General Manager-Bengaluru Marriott Hotel Whitefield
Marriott International, Inc —Bengaluru, Karnataka
- Weekend availability
- Bachelor's degree
- Business Administration
- Flexible schedule
9d
Assistant Manager - HRBP
Locobear —Richmond Town, Bengaluru, Karnataka
- ₹60,000 - ₹70,000 a month
- Full-time
- Hospitality
- Master's degree
- Human resources
- Paid time off
Quick apply
HR Manager
Le Château —Jayanagar, Bengaluru, Karnataka
- ₹35,645.94 - ₹54,628.65 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
Quick apply
5d
QSR Crew Trainer
Xpanse Coffee —Bangalore City, Bengaluru, Karnataka
- ₹35,000 - ₹50,000 a month
- Full-time
- Hospitality
- Customer service
- Travel
Quick apply
2h
Floor Manager
Orbitouch outsourcing pvt ltd —Bangalore City, Bengaluru, Karnataka
- ₹5,00,000 - ₹7,50,000 a year
- Urgently hiring
- Bachelor's degree
- In-person
- Diploma
- Cell phone reimbursement
Quick apply
7d
House Manager - Estate Manager - Property Manager
AV International —Bangalore City, Bengaluru, Karnataka
- ₹45,000 - ₹50,000 a month
- Weekend availability
- Hospitality
- English
- Electrical experience
- Flexible schedule
Quick apply
Asst. General Manager
Le Chateau —Jayanagar, Bengaluru, Karnataka
- ₹60,000 - ₹70,000 a month
- Full-time
- Hospitality
- Microsoft Excel
- Management
- Health insurance
- Cell phone reimbursement
Quick apply
12d
Assistant Manager L&D
Hilton —Bengaluru, Karnataka
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Marketing Manager
Gensler —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Management
- Marketing
- Health insurance
Floor Executive
Shilton hospitality Pvt Ltd —Whitefield, Bengaluru, Karnataka
- ₹27,000.00 - ₹32,563.62 a month
- Full-time
- Hospitality
- Customer service
- POS
- Flexible schedule
- Food provided
Quick apply
2d
Talent Acquisition Manager
Acme Interiors Pvt Ltd —Bengaluru, Karnataka
- ₹3,49,376.35 - ₹11,49,881.05 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Health insurance
Quick apply
KST Manager
GRAND MERCURE —Bengaluru, Karnataka
- Full-time
- Management
- Supervising experience
- Cleaning
Quick apply
8d
Assistant Manager - HR
Elivaas —Bengaluru, Karnataka
- ₹35,000 - ₹45,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
- Health insurance
- Paid sick time
Quick apply
Assistant Manager Events
JLL —Bengaluru, Karnataka
- Hospitality
- Communication skills
- Negotiation
- Health insurance
Front Desk Manager
Hilton —Bengaluru, Karnataka
- Weekend availability
- English
- Team management
- Guest services
- Flexible schedule
13d

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Asst Mgr Guest Relations

Marriott International, Inc -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26111973
Job CategoryRooms & Guest Services Operations
LocationSurvey No 28, 29 & 30, Kemathimmanahalli Village, Bengaluru, Karnataka, India, 562110
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Celebrates successes and publicly recognizes the contributions of team members.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Strives to improve service performance.

Provides immediate assistance to guests as requested.

Ensures employees understand customer service expectations and parameters.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Manages payroll administration.

Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Participates in employee progressive discipline procedures.

Uses all available on the job training tools for employees.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Supervises on-going training initiatives and conducts training when appropriate.

Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Maintains high visibility in public areas during peak times.

Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hospitality training manager jobs in bengaluru karnataka

Asst Mgr Guest Relations

Operations Manager

Manager,Product Management

Restaurant Manager / Assistant Restaurant Manager

Spa Manager

General Manager-Bengaluru Marriott Hotel Whitefield

Assistant Manager - HRBP

HR Manager

QSR Crew Trainer

Floor Manager

House Manager - Estate Manager - Property Manager

Asst. General Manager

Assistant Manager L&D

Marketing Manager

Floor Executive

Talent Acquisition Manager

KST Manager

Assistant Manager - HR

Assistant Manager Events

Front Desk Manager

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