Remote Work from home team leader Jobs – 143 Open Jobs Today

Workforce Management Analyst - RTA
Porch —Remote
- ₹6,93,800 - ₹9,70,600 a year
- Full-time
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- Microsoft Excel
- English
- Analysis skills
- Paid holidays
- Health insurance
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Zoho CRM Developer
Porch Group Media —Remote
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- Full-time
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Zoho CRM Developer
Porch —Remote
- ₹24,75,000 - ₹34,65,000 a year
- Full-time
- Remote
- Computer Science
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Senior Australian Tax & Business Services Accountant
AOPLUS ADVISORY SERVICES PRIVATE LIMITED —Remote
- ₹50,000 - ₹1,00,000 a month
- Email
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- Microsoft Excel
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Quick apply
IMC Team HEAD
SINGEM —Remote
- ₹20,000 - ₹25,000 a month
- Full-time
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- English
- Bachelor's degree
- APIs
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Quick apply
Full Stack Developer
Helm Operations Software Inc —Remote
- ₹25,000 - ₹35,000 a month
- Full-time
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- Computer Science
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Quick apply
14d
Business Development Executive (BDE)
Neolatika —Remote
- ₹15,000 - ₹30,000 a month
- Part-time
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- Sales
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- Paid time off
- Work from home
Quick apply
5d
Sales Database Executive
SKIL Global Business Solutions Pvt. Ltd —Remote
- From ₹2,40,000 a year
- Full-time
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- Microsoft Excel
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Quick apply
Business Development
RecruitCxp Pvt Ltd —Remote
- ₹20,000 - ₹1,00,000 a month
- Part-time
- Remote
- Sales
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- Work from home
- Flexible schedule
Quick apply
GraphTalk - Insurance Software Engineer – Documents
EMAPTA —Remote
- ₹1,50,000 - ₹2,00,000 a month
- Weekend availability
- Remote
- Java
- Analysis skills
- Software development
- Health insurance
- Work from home
Quick apply
1d
Business Development Manager - Zobsai
Green Dream Earth —Remote
- ₹35,000 - ₹40,000 a month
- Full-time
- Remote
- CRM software
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- Salesforce
- Paid time off
- Work from home
Quick apply
Co-Founder Edtech
Profit venture Pvt Ltd —Remote
- From ₹12,00,000 a year
- Full-time
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- Finance
- Master's degree
- Business development
- Paid time off
- Work from home
Quick apply
2d
Enterprise Customer Success Manager — US Market
Sprinto —Remote
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- Project management
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Learnx
LEARNx —Remote
- ₹5,000 - ₹10,000 a month
- Full-time
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- Analytics
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Quick apply
2d
IT Helpdesk Technician
Porch —Remote
- ₹6,93,800 - ₹9,71,300 a year
- Full-time
- Remote
- Software troubleshooting
- English
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- Paid holidays
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4h
GraphTalk - Software Engineer – Savings Domain & Claims
EMAPTA —Remote
- ₹1,70,000 - ₹2,30,000 a month
- Weekend availability
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- Software troubleshooting
- Analysis skills
- Software development
- Health insurance
- Work from home
Quick apply
1d
EUC Windows Team Lead
Yoda Technologies Pty Ltd —Remote
- ₹14,00,000 - ₹18,00,000 a year
- Full-time
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- Microsoft Access
- Azure
- Computer Science
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- Work from home
Quick apply
Director - Brand
Sprinto —Remote
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- AI
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Quick apply
12d
Sr. Manager, Revenue Operations (Support)
HighLevel —Remote
- Remote
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8d

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Workforce Management Analyst - RTA

Porch -
Remote

Apply Now

Job details

Full-time
₹6,93,800 - ₹9,70,600 a year
4 hours ago

Benefits

Paid holidays
Health insurance
Paid sick time

Qualifications

Statistics
Microsoft Excel
Statistics
Call center experience
English
Analysis skills
Bachelor's degree
Workforce management
Communication skills
Time management

Full job description

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers

2) led by advantaged underwriting in insurance

3) to protect the whole home

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: Workforce Management Real-Time Analyst (WFM RTA)

Location: India

Workplace Type: Remote

Job Summary

The future is bright for the Porch Group, and we'd love for you to be a part of it as our Workforce Management Real-Time Analyst.

As a Workforce Management Real-Time Analyst, you will play a critical role in ensuring operational performance and service level delivery across our business. This role is central to our operations, responsible for real-time and intraday workforce management, monitoring performance metrics, and making strategic adjustments to optimize staffing and meet key KPIs. You will act as the central point of coordination between operations, workforce planning, and leadership to drive efficiency and enhance customer experience.

What You Will Do As A Workforce Management Real-Time Analyst

Monitor real-time performance and ensure alignment with service level targets and KPIs
Manage intraday staffing by adjusting schedules and resource allocation as needed
Track daily performance metrics and provide insights and recommendations to leadership
Coordinate staffing levels to align with forecasted demand and operational requirements
Execute contingency plans to address unexpected volume or staffing challenges
Analyze performance data and provide actionable recommendations to improve efficiency and outcomes
Facilitate real-time communication with stakeholders regarding performance risks and mitigation plans
Conduct root cause analysis on forecast variances and performance gaps
Manage schedule adjustments, exception requests, and escalations
Ensure accuracy and reliability of reporting and WFM data

What You Will Bring As A Workforce Management Real-Time Analyst

Working knowledge of workforce management principles and call center metrics (SLA, AHT, shrinkage, occupancy, etc.)
Strong analytical and problem-solving skills
Excellent organizational and time management abilities
Ability to multitask and prioritize in a fast-paced environment
Strong communication skills with the ability to present data clearly to different audiences
Ability to work independently with minimal supervision
Bachelor's degree or relevant coursework in mathematics, statistics, or a related field preferred
1+ year experience in a contact center or workforce management environment
Proficiency in Excel (formulas, data analysis); familiarity with database tools is a plus
Experience with ACD systems and WFM tools (e.g., NICE, Verint, Genesys, etc.) preferred
Proven experience working with US based business teams
Excellent written and communication skills in English language
This role requires full and ongoing overlap with Porch’s U.S. EST business hours (7:30 PM IST – 3:30 AM IST). A Night Shift Allowance is applicable for this position in line with company policy.
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload

The application window for this position is anticipated to close in 2 weeks (10 business days) from August 25, 2026. Please know this may change based on business and interviewing needs.

What You Will Get As A Porch Group Team Member

Pay Range: 693,800 - 970,600 INR annually

Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.

Our benefits package will provide you with comprehensive coverage for your health, life, and financial well-being.

Our benefits include medical insurance, accident insurance and retiral benefits.
Our wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity leaves, and weekly wellness events.

Additionally, a Night Shift Allowance of ₹130,000 annually is applicable for this position.

#LI-AG1

#LI-REMOTE

What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

Apply Now

Refine Your Search

work from home team leader jobs in remote

Workforce Management Analyst - RTA

LinkedIn Social Media Strategist (WFH)

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GraphTalk - Insurance Software Engineer – Documents

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Co-Founder Edtech

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GraphTalk - Software Engineer – Savings Domain & Claims

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