Ghaziabad Uttar Pradesh Printer Jobs – 124 Open Jobs Today

TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹75,000 - ₹1,10,000 a month
- Full-time
- Microsoft Excel
- Software troubleshooting
- Microsoft Office
Quick apply
2h
Assistant Merchant
Shaila Anant —Noida, Uttar Pradesh
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
IT Inventory Management Associate
Innovatiview India Pvt Ltd —Noida, Uttar Pradesh
- ₹25,000 - ₹33,000 a month
- Weekend availability
- Microsoft Excel
- Inventory management
- Microsoft Office
Quick apply
International Lead Generational Executive (US)
Talent warrior HR Solution —Noida, Uttar Pradesh
- ₹35,000 - ₹45,000 a month
- Full-time
- Sales
- Salesforce
- English
- Health insurance
- Food provided
Quick apply
1d
IT Intern
Ramada By Wyndham Ghaziabad Vasundhara —Ghaziabad, Uttar Pradesh
- ₹8,000 - ₹12,000 a month
- Full-time
- Hospitality
- Computer Science
- Software troubleshooting
Quick apply
Ethnic Designer cum Sourcing Executive
AKF Life Style Pvt Ltd —Noida, Uttar Pradesh
- ₹18,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- In-person
- Diploma
- Paid time off
- Paid sick time
Quick apply
Office Maintenance Staff
Sirohi Home Products Pvt Ltd —Karol Bagh, Delhi, Delhi
- From ₹18,000 a month
- Full-time
- Plumbing
- Computer skills
- In-person
- Paid time off
- Flexible schedule
Quick apply
3d
IT Executive
Bada Business Pvt LTD —C R R I, Delhi, Delhi
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
Quick apply
23h
Technical Sales Executive (International US)
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- Up to ₹80,000 a month
- Full-time
- Customer service
- English
- Analysis skills
- Food provided
Quick apply
Retail Outlet & Packaging Senior Designer
House of Candy —Nehru Place, Delhi, Delhi
- ₹4,00,000 - ₹10,00,000 a year
- Full-time
- AutoCAD
- Bachelor's degree
- In-person
Quick apply
9d
IT / Networking Executive (0–1 Year Experience)
Oryggi Technologies Pvt. Ltd. —Noida, Uttar Pradesh
- ₹10,000 - ₹22,000 a month
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Quick apply
Technical Sales Executive (US Shift)
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹30,000 - ₹70,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Food provided
Quick apply
Assistant Fashion Designer
The Novus Hire —Noida, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
IT Support Specialist
T2M Technology India Pvt Ltd —Noida, Uttar Pradesh
- ₹5,00,000 - ₹6,00,000 a year
- Full-time
- CRM software
- Computer Science
- Software troubleshooting
- Health insurance
- Paid time off
Quick apply
Campus-Beginner
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- Windows
- Microsoft Office
3d
Admin Assistant
Story Digital —Okhla, Delhi, Delhi
- ₹10,000 - ₹20,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Health insurance
- Paid sick time
Quick apply
B2B Marketing Executive
Sonafine Corporations Pvt.Ltd. —Okhla, Delhi, Delhi
- ₹25,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
4d
SMT Engineer
Clair Electronics Pvt. Ltd —Noida, Uttar Pradesh
- ₹30,000 - ₹35,000 a month
- Full-time
- Assembly
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Office Administration
Decon Infratech LLP —Badarpur, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Cell phone reimbursement
Quick apply
Front Office Executive Cum Admission Counsellor
THE WISDOM TREE —Dasna, Uttar Pradesh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS

Assistara Global Services Pvt. Ltd.
Noida, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹75,000 - ₹1,10,000 a month
2 hours ago

Qualifications

Microsoft Excel
Software troubleshooting
Technical support
Microsoft Office
Performance management
Analysis skills
Computer hardware
IT support
Computer networking
Leadership
Communication skills

Full job description

Technical Team Leader – IT Products & Technical Support

Company: Assistara Global Service Ltd.
Location: Sector 136, Noida, Uttar Pradesh
Experience: Minimum 5 Years
Employment Type: Full-time
Department: Technical Operations

About Assistara Global Service Ltd.

Assistara Global Service Ltd. is looking for a highly motivated and technically strong Technical Team Leader to join our growing operations team at our Sector 136, Noida location.

The ideal candidate should have strong hands-on experience in technical support, printers, antivirus solutions, computer hardware/software, troubleshooting, and IT products, along with proven experience in team handling and performance management.

If you are a technically skilled professional who enjoys solving complex customer issues, mentoring teams, and driving operational performance, this opportunity is for you.

Job Summary

As a Technical Team Leader, you will be responsible for leading a team of technical support professionals and ensuring the timely and effective resolution of customer and technical issues.

You will act as the key link between the technical team, management, sales, and customers. The role requires a combination of technical expertise, leadership skills, customer-handling ability, and operational discipline.

Key ResponsibilitiesTechnical Support & Troubleshooting

Lead a team handling technical support for printers, antivirus, software, hardware, and other IT products.
Provide technical guidance and assistance to team members for complex issues.
Troubleshoot printer hardware, software, connectivity, installation, configuration, and driver-related issues.
Handle antivirus installation, configuration, update, compatibility, and troubleshooting issues.
Diagnose computer hardware/software and peripheral-related problems.
Ensure technical queries and customer complaints are resolved within defined SLAs.
Take ownership of critical technical escalations and ensure timely resolution.
Identify recurring issues and recommend corrective and preventive solutions.
Maintain and update technical troubleshooting guides, FAQs, and SOPs.

Team Management

Manage, mentor, coach, and motivate a team of technical support executives.
Monitor daily team performance and ensure achievement of operational KPIs.
Conduct regular team briefings, coaching sessions, and performance reviews.
Identify individual performance gaps and implement improvement plans.
Ensure proper allocation and distribution of workload within the team.
Maintain team discipline, attendance, productivity, and process adherence.
Support new employees during onboarding, training, and nesting.
Build a positive, collaborative, and customer-focused team environment.

Quality & Operations

Monitor technical interactions to ensure adherence to quality standards.
Track key metrics including AHT, SLA, FCR, CSAT, productivity, resolution rate, and quality scores.
Prepare daily/weekly/monthly performance reports and share insights with management.
Ensure compliance with company policies, technical processes, and service standards.
Coordinate with Sales, Operations, Quality, and other departments for effective issue resolution.
Identify process gaps and recommend improvements to enhance customer experience and operational efficiency.

Customer & Escalation Management

Handle high-priority customer complaints and technical escalations.
Communicate technical solutions clearly to customers and internal stakeholders.
Ensure a professional and customer-centric approach in all interactions.
Follow up on unresolved issues until complete closure.
Maintain strong customer relationships through timely and effective support.

Required Qualifications & Experience

Minimum 5 years of relevant experience in Technical Support / IT Support / Technical Operations.
Minimum 1–2 years of experience in a Team Leader or supervisory role preferred.
Strong hands-on experience with printers and printer troubleshooting.
Good knowledge of antivirus software, computer hardware, operating systems, software, peripherals, and basic networking.
Experience handling technical escalations and customer complaints.
Proven ability to manage, coach, and motivate a technical support team.
Strong knowledge of operational KPIs and performance management.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Good knowledge of MS Office, particularly Excel and reporting tools.
Willingness to work in rotational/US shifts if required.

Preferred Skills

Strong technical troubleshooting skills.
Excellent team-management and leadership abilities.
Customer-focused approach.
Strong decision-making and escalation-management skills.
Ability to work under pressure in a fast-paced environment.
Strong interpersonal and communication skills.
Ability to train and develop technical support executives.
Good understanding of SLA-driven support operations.
Strong ownership and accountability.

Key Performance Indicators

The Technical Team Leader will be responsible for maintaining and improving:

First Call/First Contact Resolution (FCR)
Customer Satisfaction (CSAT)
Average Handling Time (AHT)
SLA Adherence
Technical Resolution Rate
Quality Scores
Team Productivity
Escalation Resolution
Attendance & Schedule Adherence
Customer Complaint Resolution
Process Compliance

Why Join Assistara Global Service Ltd.?

Opportunity to work with a growing organization.
Leadership role with direct team-management responsibilities.
Exposure to a wide range of IT products and technical solutions.
Professional and performance-driven work culture.
Career growth and development opportunities.
Opportunity to lead, mentor, and develop a high-performing technical team

Pay: ₹75,000.00 - ₹110,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

printer jobs in ghaziabad uttar pradesh

TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS

Assistant Merchant

IT Inventory Management Associate

International Lead Generational Executive (US)

IT Intern

Ethnic Designer cum Sourcing Executive

Office Maintenance Staff

IT Executive

Technical Sales Executive (International US)

Retail Outlet & Packaging Senior Designer

IT / Networking Executive (0–1 Year Experience)

Technical Sales Executive (US Shift)

Assistant Fashion Designer

IT Support Specialist

Campus-Beginner

Admin Assistant

B2B Marketing Executive

SMT Engineer

Office Administration

Front Office Executive Cum Admission Counsellor

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