Kerala Operations executive hospital Jobs – 91 Open Jobs Today

Senior Guest Relation Executive
Somatheeram Ayurvedic Hospital & Yoga centre —Kovalam, Thiruvananthapuram, Kerala
- ₹28,000 - ₹30,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Health insurance
- Food provided
Quick apply
HR Executive
MVR CANCER CENTRE AND RESEARCH INSTITUTE —Calicut, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Office
- Presentation skills
- Bachelor's degree
- Flexible schedule
Quick apply
Laundry Supervisor / Facility Operations Executive
Infinity Protections —Onakkoor, Kochi, Kerala
- ₹25,000 - ₹28,000 a month
- Full-time
- Hospitality
- Management
- English
- Health insurance
- Food provided
Quick apply
Clinic Manager
MIDAC DENTAL CENTRE, MANJERI —Calicut, Kerala
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Management
- Customer service
- Microsoft Office
Quick apply
insurance claim excutive
SEVEN SIGMA HEALTHCARE SOLUTIONS PVT LTD —Pullur, Thrissur, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
1d
Operations cum Marketing Executive
CRESCENT PAEDIATRIC AND NEONATOLOGY LLP —Calicut, Kerala
- Full-time
- Microsoft Office
- Master's degree
- Business development
Quick apply
Guest Relation Executive
Starcare Hospital —Calicut, Kerala
- ₹10,000.00 - ₹23,738.80 a month
- Full-time
- Hospitality
- Customer service
- Front desk
Quick apply
Front Office Assistant
AMEND DENTAL CENTRE LLP —Edappal, Kerala
- From ₹15,000 a month
- Full-time
- Customer service
- 12th Pass
- In-person
Quick apply
HR Executive
SABINE HOSPITAL & RESEARCH CENTRE PVT LTD —Malappuram, Kerala
- Email
- Microsoft Office
- Master's degree
- Human resources
Quick apply
14d
Quality Executive
c kare health group —Calicut, Kerala
- From ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
Quick apply
HR Executive
ALMAS HOSPITAL —Kottakkal, Kerala
- ₹15,000.00 - ₹33,106.25 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
13d
Front Office Executive
SABINE HOSPITAL & RESEARCH CENTRE PVT LTD —Malappuram, Kerala
- Email
- Microsoft Office
- Bachelor's degree
- Front desk
Quick apply
Billing Executive- IP
GG Hospital —Ulloor, Thiruvananthapuram, Kerala
- ₹10,934.91 - ₹15,905.33 a month
- Full-time
- Bachelor's degree
- Accounting
- In-person
Quick apply
Guest Relation Executive
CRESCENT PAEDIATRIC AND NEONATOLOGY LLP —Calicut, Kerala
- Full-time
- 12th Pass
- Bachelor's degree
- EMR systems
Quick apply
IT Assistant Manager
SABINE HOSPITAL & RESEARCH CENTRE PVT LTD —Anayara, Thiruvananthapuram, Kerala
- Email
- Computer Science
- Software troubleshooting
- Master's degree
Quick apply
8d
Front Office Executive
Medical Trust Hospital Kuzhuppilly —Kochi, Kerala
- ₹18,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
8d
Recruitment Executive
Primacy In- Home Care Private LTD —Kottayam, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
3d
Assistant Manager Recruitment (Healthcare)
Doctors Jobs Kerala —Calicut, Kerala
- ₹20,000 - ₹45,000 a month
- Full-time
- Master's degree
- Team management
- Human resources
Quick apply
Purchase Executive
SABINE HOSPITAL & RESEARCH CENTRE PVT LTD —Kollam, Kerala
- Email
- Microsoft Excel
- Microsoft Office
- Master's degree
Quick apply
Executive IT (EMR Support)
KIMS Valiyath —Karunagappalli, Kerala
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply

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Senior Guest Relation Executive

Somatheeram Ayurvedic Hospital & Yoga centre
Kovalam, Thiruvananthapuram, Kerala

Quick apply

Job details

Permanent | Full-time
₹28,000 - ₹30,000 a month

Benefits

Health insurance
Food provided

Qualifications

Hospitality
Guest relations
Tourism
Customer service
Upselling
Yoga
Hospitality Management
Front desk
Business Administration
Diploma
Leadership
Communication skills
Hotel experience

Full job description

Somatheeram Ayurvedic Hospital & Yoga Centre is looking for an experienced and guest-focused Senior Guest Relation Executive to lead guest relations and ensure exceptional personalized experiences throughout the guest journey. The ideal candidate should possess a Degree or Diploma in Hospitality Management, Tourism, Business Administration, or a related field, with 5–7 years of relevant experience in guest relations, front office operations, or customer service, preferably in a luxury hotel, resort, or wellness retreat.

The candidate should demonstrate excellent communication, interpersonal, leadership, and problem-solving skills, with the ability to supervise and mentor the Guest Relations team while maintaining the highest standards of hospitality and service excellence.

Key Responsibilities:

Greet and welcome guests in a warm, friendly, and personalized manner, using guest names whenever appropriate.
Personally attend to VIPs, repeat guests, long-stay guests, and guests with special requirements.
Build and maintain strong guest relationships to enhance satisfaction, loyalty, and overall experience.
Review communication logs, notice boards, expected arrivals, due-outs, and departure schedules at the beginning of each shift.
Review arrival lists and VIP bookings to ensure accurate room allocations, amenities, correspondence, and special requests.
Coordinate and monitor guest birthdays, anniversaries, and other special occasions, ensuring timely arrangements and personalized celebrations.
Ensure proper follow-up of VIP and special guest arrangements, including required transfers and other services.
Maintain appropriate coverage at the VIP room and lobby desk and ensure smooth allocation of daily responsibilities.
Liaise closely with Housekeeping, F&B, Front Office, and Ayurveda departments to ensure smooth coordination and efficient guest service.
Maintain an effective repeat guest history system and ensure accurate guest preference profiles and records.
Handle guest complaints, queries, and service recovery independently, ensuring satisfactory resolution and timely follow-up with the Front Office Manager.
Ensure all guest requests are followed up and completed within the expected timeframe.
Allocate daily responsibilities, supervise team members, and monitor team performance to ensure operational efficiency.
Ensure smooth and accurate handling of Guest Satisfaction Tracking Survey forms and follow up on guest feedback.
Promote in-house facilities, services, and ongoing events through appropriate up-selling and guest engagement techniques.
Maintain accurate guest records, preference profiles, complaint logs, and service recovery reports.
Monitor TripAdvisor and Google Reviews regularly and ensure guests receive appropriate review communication.
Maintain the highest standards of personal grooming, hygiene, uniform, professional conduct, and ensure the name badge is worn at all times.
Ensure consistent delivery of personalized service and uphold the organization's standards of guest satisfaction and hospitality excellence.

If you are passionate about guest relations, possess strong leadership skills, and are committed to creating memorable and personalized guest experiences, we invite you to apply and join the Somatheeram Ayurvedic Hospital & Yoga Centre team.

Pay: ₹28,000.00 - ₹30,000.00 per month

Benefits:

Food provided
Health insurance

Ability to commute/relocate:

Kovalam, Thiruvananthapuram, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

Guest relations: 5 years (Required)

Work Location: In person

Quick apply

Refine Your Search

operations executive hospital jobs in kerala

Senior Guest Relation Executive

HR Executive

Laundry Supervisor / Facility Operations Executive

Clinic Manager

insurance claim excutive

Operations cum Marketing Executive

Guest Relation Executive

Front Office Assistant

HR Executive

Quality Executive

HR Executive

Front Office Executive

Billing Executive- IP

Guest Relation Executive

IT Assistant Manager

Front Office Executive

Recruitment Executive

Assistant Manager Recruitment (Healthcare)

Purchase Executive

Executive IT (EMR Support)

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