Mumbai Maharashtra Freight forwarder jobs Jobs – 121 Open Jobs Today

Customer Success Specialist, India
Inolex, Inc. —Mumbai, Maharashtra
- Customer service
- English
- Microsoft Office
ASN Executive (Advance Shipment Notice) -Procurement
Truemeds India —Mumbai District, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Paid time off
- Flexible schedule
Quick apply
1d
Back Office Executive
Bholanath Food Exports Private Limited —Sakinaka, Mumbai, Maharashtra
- ₹18,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
- Paid sick time
Quick apply
Operations Executive (Custom Clearance )
Nagarkot Forwarders Private Limited. —Mumbai, Maharashtra
- ₹10,826.72 - ₹31,488.09 a month
- Full-time
- Bachelor's degree
- In-person
- Health insurance
Quick apply
8d
Manager - Ocean Pricing
AIT Worldwide Logistics, Inc. —Mumbai, Maharashtra
- Online application
- Analysis skills
- Bachelor's degree
- Business Administration
12d
Senior Export Import Executive
Aeco Engineering LLP —Mumbai, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- In-person
- Banking
- Negotiation
Quick apply
Operations Executive (E-commerce & Logistics)
Encasa Homes —Lower Parel, Mumbai, Maharashtra
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Flexible schedule
Quick apply
9d
Marine Logistics Specialist
Koch —Mumbai, Maharashtra
- Rotational shift
- Bachelor's degree
- Communication skills
Operations & Documentation Manager
Refine Junction SEZ Park PVT LTD —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- English
- Computer skills
Quick apply
Manager – Procurement & Commercial Operations
jal global trading llp —Mumbai, Maharashtra
- ₹40,000 - ₹75,000 a month
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
Quick apply
9d
Import Export Executive
Sundersons Logistics Pvt. Ltd. —Fort, Mumbai, Maharashtra
- ₹11,908.71 - ₹25,000.00 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
1d
Import Manager
Manilal Patel Clearing Forwarding Pvt.Ltd. —Mumbai, Maharashtra
- ₹25,000 - ₹50,000 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
Import Documentation Executive
Chemkart India pvt ltd —Santacruz, Mumbai, Maharashtra
- ₹10,079.17 - ₹30,000.00 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
Bussiness Development Manager
Siddhant Freight Forwarders Pvt Ltd —Bhandup, Mumbai, Maharashtra
- ₹50,000 - ₹2,00,000 a month
- Full-time
- Sales
- Business development
- Project management
- Commuter assistance
- Cell phone reimbursement
Quick apply
Logistics Coordinator
Ashland —Ghatkopar, Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Communication skills
8d
Senior Executive - Import Operations Inspiring beauty retail innovator platform
Skyleaf Consultants —Mumbai, Maharashtra
- ₹5,00,000 - ₹6,30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Export Documentation Assistant
S M ELECTRICAL WORKS —Mulund, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
12d
export & International Marketing Executive
Ay People Consultancy —Mumbai, Maharashtra
- ₹9,852.58 - ₹33,801.14 a month
- Full-time
- In-person
Quick apply
Import Executive
Swingtel Communications Private Limted —Lower Parel, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Paid time off
Quick apply
7d
Documentation Executive — Freight Forwarding
SwiftBL —Mumbai District, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
5d

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Customer Success Specialist, India

Inolex, Inc. -
Mumbai, Maharashtra

Apply Now

Job details

Qualifications

Customer service
English
Local language
Microsoft Office
Bachelor's degree
Computer skills
Manufacturing
Order fulfilment

Full job description

Customer Stewardship

Significantly influences Customer’s view of Inolex in a positive way.
Responsible for the purchase order review and entry of assigned India customer orders ensuring all information is complete including delivery date, pricing, shipping method, and payment terms and verifies all associated paperwork has been collected and correct.
Provides the customer, 3PL warehouse, and the freight forwarder with all required shipping documents in addition to all other system generated documentation.
Acts as primary liaison between Inolex and customer advocating for successful results.
Receives customer orders and advocates the process in Dynamics 365 ERP system.
Proactively seeks and engages customers when ordering patterns change.
Determines appropriate delivery method based on type of product and customer's needs and or requirements.
Participates in the NCR complaint process, recording details of customer complaints when appropriate and assisting with determination of root cause and corrective action.
Research complex problems obtaining necessary information, adjusting errors, and decision making as appropriate.
Knowledgeable of and responsible for managing and maintaining customer pricing with support of the Sales team.
Assists with updating system pricing and pricing catalogs with direction from manager and sales.
Understands and knowledgeable of global logistics and export documentation (a plus)
- Assists Finance with customer collections and resolves outstanding issues as appropriate.
Coordinates with finance the creation of new customers and financial processes of prepayment, refunds, and credits.
Handles incoming leads and/or request for material including samples/documentation requests.
Must be able to multi-task at various levels.

Customer Intelligence

Works with sales/customers to gain market intelligence beneficial to the business.
Understands Inolex’s customers’ & competitors’ areas of specialization.
Monitors & influences sales forecasting by providing customer-level input.
Consolidates customer forecasts to assist operations in maintaining inventory levels.
Be proactive to identify and assess customer’s need to achieve satisfaction and partnership.
Working with customers to gain additional business “asking for the extra order.”
Run and understand customer sales reports and analyze business data.

Internal Collaboration

Partners with internal resources (Production, Sales, Marketing, Supply Chain, Logistics, Quality, Finance, etc.) to drive successful business results.
Communicates with Inolex’s key players daily in assisting with various tasks to ensure customer orders are addressed accordingly.
Actively participates in continuous improvement programs, project teams and internal CET trainings.
Coordinates activities between customers and various company functions to ensure a high level of customer satisfaction both external and internal.
Other duties may be assigned.

Education and Experience

Bachelor’s degree with 4-5 years related experience and/or training, or equivalent combination of education and experience.
Customer service experience in chemical manufacturing preferred.
Strong computer skills i.e., Microsoft Office and Dynamics ERP System.
Excellent communications skills and attention to detail in order processing, documentation, and customer communication.
Team oriented and working experience within a team environment.
Proficient in English and other local languages (a plus).

Inolex is an independent, global specialty ingredients company that provides safe and effective beauty care options for brands around the world. With a deep understanding of lifestyle trends and expertise in green chemistry, Inolex balances technology and nature to create sustainable, life ingredients. Headquartered in Philadelphia, PA, with locations in ten countries, Inolex is behind the label of hundreds of global brands.

The Customer Success Specialist will be based in Mumbai and is required to work full‑time from the office. This role supports our India Customer Success operations, working closely with the team to manage day‑to‑day activities across customer communication, order processing, invoicing, coordination with transporters, and collaboration with the Accounting and Accounts Receivable teams. The position is essential in supporting our growing B2B business in India and ensuring timely, accurate, and high‑quality service to our customers.

Apply Now

Refine Your Search

freight forwarder jobs jobs in mumbai maharashtra

Customer Success Specialist, India

ASN Executive (Advance Shipment Notice) -Procurement

Back Office Executive

Operations Executive (Custom Clearance )

Manager - Ocean Pricing

Senior Export Import Executive

Operations Executive (E-commerce & Logistics)

Marine Logistics Specialist

Operations & Documentation Manager

Manager – Procurement & Commercial Operations

Import Export Executive

Import Manager

Import Documentation Executive

Bussiness Development Manager

Logistics Coordinator

Senior Executive - Import Operations Inspiring beauty retail innovator platform

Export Documentation Assistant

export & International Marketing Executive

Import Executive

Documentation Executive — Freight Forwarding

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