Gandhipuram Coimbatore Tamil Nadu Delivery executive Jobs – 187 Open Jobs Today

Customer Care Executive (2+ Year Experienced)
Aikya Clothing Pvt Ltd —Coimbatore, Tamil Nadu
- From ₹25,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
6d
Front Office Executive (Receptionist)
Cuboid Architecture —Coimbatore, Tamil Nadu
- ₹15,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
23h
Business Development Executive (BDE)
Kiba square —Coimbatore, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Sales Coordinator - Coimbatore
Hudson Manpower —Coimbatore, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Purchase Executive
Luker Electric Technologies Pvt Ltd —Chettipalayam, Coimbatore, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Health insurance
- Food provided
Quick apply
Team Leader - Operations
Delhivery Pvt. Ltd —Coimbatore, Tamil Nadu
- ₹23,500 - ₹24,000 a month
- Full-time
- Supervising experience
- In-person
Quick apply
9d
Middle Office, Officer
State Street —Coimbatore, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Delivery Executive / Rider
Aruna logistics —Coimbatore, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- 12th Pass
- Driving
- Smartphone
Quick apply
4d
Fund Services Reconciliations, Officer
State Street —Coimbatore, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Purchase Executive
shiraa global projects pvt ltd —Coimbatore, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Delivery Management Leader – AI productivity solutions
EPAM Systems, Inc. —Coimbatore, Tamil Nadu
- Azure
- Java
- AWS
- Health insurance
- Paid time off
Functional Consultant-ERP
Craft Interactive Technology LLC —Coimbatore, Tamil Nadu
- ERP systems
- Project management
- Bachelor's degree
Quick apply
Client Relationship Executive
Health Basix —Coimbatore, Tamil Nadu
- ₹20,000 - ₹23,000 a month
- Full-time
- Bachelor's degree
- Business Administration
- In-person
Quick apply
8d
Retail Merchandising - Woven
Blue Tyga Fashions —Coimbatore, Tamil Nadu
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- Merchandising
- Health insurance
Quick apply
Field Sales Executive
Redwolf Media —Ramanathapuram, Coimbatore, Tamil Nadu
- From ₹18,000 a month
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Driving
Quick apply
13d
Customer Relationship Executive (CRE)
Texmo Industries —Vadavalli, Coimbatore, Tamil Nadu
- ₹20,000 - ₹32,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
Quick apply
Sales Executive
Hanatoria Design Studio —Coimbatore, Tamil Nadu
- From ₹10,000 a month
- Full-time
- Sales
- English
- Business development
Quick apply
Sales Executive
Ambereen Curtains —Coimbatore, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Sales
- Computer skills
- In-person
Quick apply
Business Development Executive (IT Sales)
Ace creativess —Peelamedu, Coimbatore, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
IT Infra Executive
IT World —Coimbatore, Tamil Nadu
- ₹18,000 - ₹23,000 a month
- Full-time
- Software troubleshooting
- Windows
- Project management
Quick apply

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Customer Care Executive (2+ Year Experienced)

Aikya Clothing Pvt Ltd
Coimbatore, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
From ₹25,000 a month
6 days ago

Benefits

Provident Fund

Qualifications

CRM software
Email marketing
Microsoft Excel
Customer retention
Customer service
English
Customer segmentation
Bachelor's degree
Customer relationship management
Marketing automation
Relationship management
Customer support
Hindi
Communication skills
Marketing

Full job description

We are looking for a proactive and customer-focused Customer Care Executive to deliver exceptional customer support while driving customer retention initiatives. The ideal candidate will be responsible for managing customer queries across multiple channels, ensuring a seamless post-purchase experience, and executing retention marketing activities to increase repeat purchases and customer loyalty.

Key ResponsibilitiesCustomer Support

Handle customer inquiries via phone, email, WhatsApp, Instagram.
Resolve customer complaints related to orders, deliveries, returns, exchanges, refunds, and product information.
Coordinate with logistics and warehouse teams to ensure timely issue resolution.
Maintain high customer satisfaction by providing prompt, empathetic, and accurate responses.
Track and follow up on pending customer issues until closure.
Maintain customer interaction records in the CRM or support platform.
Meet defined response time and customer satisfaction (CSAT) targets.

Marketing & Customer Retention

Plan and execute customer retention campaigns through WhatsApp, email, SMS, and other marketing channels.
Develop strategies to increase repeat purchases and improve customer lifetime value.
Create customer segments based on purchase history and engagement.
Coordinate with the marketing team to launch promotional campaigns, festive offers, and loyalty initiatives.
Monitor campaign performance and share reports on retention metrics.
Collect customer feedback and provide actionable insights to improve products and services.
Re-engage inactive customers through personalized communication and special offers.
Support referral, loyalty, and reward programs to strengthen customer relationships.

Reporting & Coordination

Prepare daily and weekly reports on customer queries, resolutions, repeat customer rate, and retention campaign performance.
Collaborate with operations, marketing, and warehouse teams to ensure a seamless customer experience.
Identify recurring customer concerns and recommend process improvements.

Required Skills

Excellent verbal and written communication skills in English and regional languages (Hindi is an added advantage).
Strong customer service and problem-solving skills.
Good understanding of CRM systems and customer support tools.
Basic knowledge of email marketing, WhatsApp marketing, and customer segmentation.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Excel and Google Sheets.
Ability to work in a fast-paced e-commerce environment.

Preferred Qualifications

Bachelor's degree in any discipline.
1–3 years of experience in customer support, customer success, or customer retention, preferably in e-commerce or D2C brands.
Experience with Shopify, shipping aggregators, CRM tools, or marketing automation platforms is an added advantage.

Key Performance Indicators (KPIs)

Customer Satisfaction (CSAT)
First Response Time (FRT)
Resolution Time (TAT)
Customer Retention Rate
Repeat Purchase Rate
Customer Review Ratings
Campaign Engagement Rate
Revenue Generated from Retention Campaigns
Customer Complaint Resolution Rate

What We're Looking For

A customer-first mindset with excellent interpersonal skills.
Someone who takes ownership and resolves issues proactively.
A data-driven individual who can use customer insights to improve retention and loyalty.
A collaborative team player who can work effectively across departments.

Pay: From ₹25,000.00 per month

Benefits:

Provident Fund

Application Question(s):

Worked in Ecommerce or Product Based Company ?

Experience:

Customer relationship management: 2 years (Required)

Work Location: In person

Quick apply

Refine Your Search

delivery executive jobs in gandhipuram coimbatore tamil nadu

Customer Care Executive (2+ Year Experienced)

Front Office Executive (Receptionist)

Business Development Executive (BDE)

Sales Coordinator - Coimbatore

Purchase Executive

Team Leader - Operations

Middle Office, Officer

Delivery Executive / Rider

Fund Services Reconciliations, Officer

Purchase Executive

Delivery Management Leader – AI productivity solutions

Functional Consultant-ERP

Client Relationship Executive

Retail Merchandising - Woven

Field Sales Executive

Customer Relationship Executive (CRE)

Sales Executive

Sales Executive

Business Development Executive (IT Sales)

IT Infra Executive

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