Chengalpattu Chennai Tamil Nadu Customer support coordinator Jobs – 114 Open Jobs Today

Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
2h
Project Coordinator
JLL —Chennai, Tamil Nadu
- Customer service
- Presentation skills
- Continuous improvement
- Health insurance
Sales Coordinator
AIRMASTER FLOWTEC PRIVATE LIMITED —Ambattur, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Sales
- English
- Commuter assistance
- Health insurance
Quick apply
Sales Coordinator (IT Sales)
Techfruits Solutions Private Limited —Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Microsoft Office
- Cell phone reimbursement
Quick apply
Business Coordinator
Integrated Assessment Services Pvt Ltd —Anna Nagar, Chennai, Tamil Nadu
- ₹16,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Food provided
Quick apply
2d
Training Coordinator
DHL —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
Specialist - Service Coordinator
Nordex SE —Chennai, Tamil Nadu
- Full-time
- English
- Microsoft Office
- Bachelor's degree
6d
Analyst,Global Delivery
TransUnion —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- SQL
1d
Manager of Real Time Adherence
TransUnion —Chennai, Tamil Nadu
- Full-time
- Remote
- Salesforce
- Master's degree
- SQL
- Paid time off
12d
Call Coordinator
Origin Techserve Private Limited —Chennai, Tamil Nadu
- Customer service
- Bachelor's degree
- Diploma
Quick apply
3d
Service Manager(Diesel Generator)
Unicorn Power Solutions Pvt. Ltd —Chennai, Tamil Nadu
- ₹50,000 - ₹60,000 a month
- Email
- Customer service
- ERP systems
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
Project Coordinator
RD Bytes —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Executive - Client Coordination(Mastering)
Qube Cinema —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Communication skills
Client Coordinator - HR
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Bachelor's degree
- Business Administration
Sales Coordinator
Unicorn Power Solutions Pvt. Ltd —Chennai, Tamil Nadu
- ₹18,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- Microsoft Office
- Commuter assistance
- Cell phone reimbursement
Quick apply
Tele Caller Executive with experience in loans | credit card | Insurance
Sathguru Consultancy —Chennai, Tamil Nadu
- ₹8,515.87 - ₹14,831.21 a month
- Part-time
- Customer service
- English
- Databases
- Flexible schedule
Quick apply
Business Development Executive ( Chennai , Tirunelveli & Trichy)
YENNES Infotec —Chennai, Tamil Nadu
- Full-time
- Sales
- English
- Bachelor's degree
Technical Sales Coordinator
HADRON INFRA PROJECTS PVT LTD —Anna Nagar, Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Help Desk Support
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹12,500 - ₹14,000 a month
- Full-time
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
8d
Customer Care Executive
Run Service Infocare Pvt Ltd —Kelambakkam, Chennai, Tamil Nadu
- ₹16,000 - ₹20,000 a month
- Microsoft Office
- Bachelor's degree
- Computer skills
Quick apply

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Customer Service Coordinator

Unidos Technology
Neelankarai, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month
2 hours ago

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
CSS
Quality management
ISO 9001
Microsoft Office
Analysis skills
Business Administration
Diploma
Communication skills

Full job description

Designation : Co-Ordinator Customer Service Support

Educational Qualification : Diploma (preferably in Business Administration, Engineering, or related field)

Experience : 3 to 4 yrs Experience

Working days : 5

Gender : Male & Female

Salary : 23K to 25K

Key Responsibilities

1. Customer Interaction & Support  Receive, record, and respond to customer inquiries through phone, email, and other approved communication channels.  Provide accurate and timely information regarding products, services, order status, delivery schedules, and support processes.  Maintain professional, courteous, and customer-focused communication at all times.

2. Complaint & Feedback Management  Register and document customer complaints, feedback, and suggestions in accordance with established QSP requirements.  Analyze customer complaints and coordinate with relevant internal departments to conduct root cause analysis and implement corrective actions.  Ensure timely resolution and closure of customer complaints and communicate outcomes clearly to customers.  Maintain complete records of complaints, corrective actions, and closure evidence.

3. Order & Service Coordination  Coordinate with Sales, Production, Stores, Dispatch, and other relevant teams to support order processing and delivery commitments.  Monitor service requests and ensure adherence to agreed timelines and service levels.  Proactively inform customers about any delays, changes, or issues impacting delivery or service.

4. Documentation & Record Control  Maintain customer-related records, including complaints, feedback forms, service reports, and communication logs.  Ensure all Customer Service & Support (CSS) records are controlled, updated, and retained as per ISO 9001 / QMS requirements.  Support document control activities related to CSS procedures, formats, and records. SCIGENICS BIOTECH PRIVATE LIMITED JOB DESCRIPTION

5. Quality & Process Compliance SB/HR/RC/22  Comply strictly with the Customer Service & Support QSP and related procedures.  Participate in internal audits and support timely closure of audit findings related to CSS activities.  Ensure compliance with customer-specific requirements, statutory requirements, and contractual obligations.

6. Performance Monitoring & Reporting  Monitor customer satisfaction levels and defined key performance indicators (KPIs).  Prepare and submit periodic reports on customer complaints, response times, resolution status, and satisfaction trends.  Provide CSS performance data and inputs for management review meetings.

7. Continuous Improvement  Identify opportunities to improve customer service processes and service delivery effectiveness.  Recommend corrective and preventive actions based on customer feedback, complaint trends, and performance data.  Support the implementation of improvement actions and monitor their effectiveness. Authority  Communicate directly with customers regarding routine inquiries, service updates, and complaint status.  Coordinate with internal departments to facilitate issue resolution.  Recommend corrective and preventive actions for recurring or critical customer issues. Skills & Competencies  Strong verbal and written communication skills  Effective interpersonal and coordination abilities  Good documentation and reporting skills  Basic knowledge of ISO 9001 / Quality Management Systems  Problem-solving and analytical skills  Proficiency in MS Office applications (Excel, Word, Email) Key Performance Indicators (KPIs)  Customer complaint response time and closure time  Customer satisfaction rating  Number of repeat or recurring complaints  Compliance with QSP, ISO, and audit requirements

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in chengalpattu chennai tamil nadu

Customer Service Coordinator

Project Coordinator

Sales Coordinator

Sales Coordinator (IT Sales)

Business Coordinator

Training Coordinator

Specialist - Service Coordinator

Analyst,Global Delivery

Manager of Real Time Adherence

Call Coordinator

Service Manager(Diesel Generator)

Project Coordinator

Executive - Client Coordination(Mastering)

Client Coordinator - HR

Sales Coordinator

Tele Caller Executive with experience in loans | credit card | Insurance

Business Development Executive ( Chennai , Tirunelveli & Trichy)

Technical Sales Coordinator

Help Desk Support

Customer Care Executive

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