Sharma Nagar Chennai Tamil Nadu Customer support coordinator Jobs – 116 Open Jobs Today

Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
3h
Business Coordinator
Integrated Assessment Services Pvt Ltd —Anna Nagar, Chennai, Tamil Nadu
- ₹16,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Food provided
Quick apply
3d
Training Coordinator
DHL —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
Analyst,Global Delivery
TransUnion —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- SQL
1d
Specialist - Service Coordinator
Nordex SE —Chennai, Tamil Nadu
- Full-time
- English
- Microsoft Office
- Bachelor's degree
6d
Manager of Real Time Adherence
TransUnion —Chennai, Tamil Nadu
- Full-time
- Remote
- Salesforce
- Master's degree
- SQL
- Paid time off
12d
Call Coordinator
Origin Techserve Private Limited —Chennai, Tamil Nadu
- Customer service
- Bachelor's degree
- Diploma
Quick apply
3d
Publishing Support Coordinator_0726-IND-147
Elsevier —Chennai, Tamil Nadu
- Full-time
- English
- Research
- Master's degree
- Health insurance
- Paid time off
2h
Publishing Support Coordinator_0726-IND-147
RELX —Chennai, Tamil Nadu
- Full-time
- English
- Research
- Master's degree
- Health insurance
- Paid time off
2h
Service Manager(Diesel Generator)
Unicorn Power Solutions Pvt. Ltd —Chennai, Tamil Nadu
- ₹50,000 - ₹60,000 a month
- Email
- Customer service
- ERP systems
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
Project Coordinator
SAMMS TECH SPM & AUTOMATION —Thirumullaivayal, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Food provided
Quick apply
Project Coordinator
RD Bytes —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Executive - Client Coordination(Mastering)
Qube Cinema —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Communication skills
Client Coordinator - HR
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Bachelor's degree
- Business Administration
Sales Coordinator
Unicorn Power Solutions Pvt. Ltd —Chennai, Tamil Nadu
- ₹18,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- Microsoft Office
- Commuter assistance
- Cell phone reimbursement
Quick apply
Tele Caller Executive with experience in loans | credit card | Insurance
Sathguru Consultancy —Chennai, Tamil Nadu
- ₹8,515.87 - ₹14,831.21 a month
- Part-time
- Customer service
- English
- Databases
- Flexible schedule
Quick apply
Business Development Executive ( Chennai , Tirunelveli & Trichy)
YENNES Infotec —Chennai, Tamil Nadu
- Full-time
- Sales
- English
- Bachelor's degree
Technical Sales Coordinator
HADRON INFRA PROJECTS PVT LTD —Anna Nagar, Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Help Desk Support
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹12,500 - ₹14,000 a month
- Full-time
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
8d
Sales Coordinator
Apt Tools & Machinery India Pvt Ltd —Nerkundrum, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply

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Customer Service Coordinator

Unidos Technology
Neelankarai, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month
3 hours ago

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
CSS
Quality management
ISO 9001
Microsoft Office
Analysis skills
Business Administration
Diploma
Communication skills

Full job description

Designation : Co-Ordinator Customer Service Support

Educational Qualification : Diploma (preferably in Business Administration, Engineering, or related field)

Experience : 3 to 4 yrs Experience

Working days : 5

Gender : Male & Female

Salary : 23K to 25K

Key Responsibilities

1. Customer Interaction & Support  Receive, record, and respond to customer inquiries through phone, email, and other approved communication channels.  Provide accurate and timely information regarding products, services, order status, delivery schedules, and support processes.  Maintain professional, courteous, and customer-focused communication at all times.

2. Complaint & Feedback Management  Register and document customer complaints, feedback, and suggestions in accordance with established QSP requirements.  Analyze customer complaints and coordinate with relevant internal departments to conduct root cause analysis and implement corrective actions.  Ensure timely resolution and closure of customer complaints and communicate outcomes clearly to customers.  Maintain complete records of complaints, corrective actions, and closure evidence.

3. Order & Service Coordination  Coordinate with Sales, Production, Stores, Dispatch, and other relevant teams to support order processing and delivery commitments.  Monitor service requests and ensure adherence to agreed timelines and service levels.  Proactively inform customers about any delays, changes, or issues impacting delivery or service.

4. Documentation & Record Control  Maintain customer-related records, including complaints, feedback forms, service reports, and communication logs.  Ensure all Customer Service & Support (CSS) records are controlled, updated, and retained as per ISO 9001 / QMS requirements.  Support document control activities related to CSS procedures, formats, and records. SCIGENICS BIOTECH PRIVATE LIMITED JOB DESCRIPTION

5. Quality & Process Compliance SB/HR/RC/22  Comply strictly with the Customer Service & Support QSP and related procedures.  Participate in internal audits and support timely closure of audit findings related to CSS activities.  Ensure compliance with customer-specific requirements, statutory requirements, and contractual obligations.

6. Performance Monitoring & Reporting  Monitor customer satisfaction levels and defined key performance indicators (KPIs).  Prepare and submit periodic reports on customer complaints, response times, resolution status, and satisfaction trends.  Provide CSS performance data and inputs for management review meetings.

7. Continuous Improvement  Identify opportunities to improve customer service processes and service delivery effectiveness.  Recommend corrective and preventive actions based on customer feedback, complaint trends, and performance data.  Support the implementation of improvement actions and monitor their effectiveness. Authority  Communicate directly with customers regarding routine inquiries, service updates, and complaint status.  Coordinate with internal departments to facilitate issue resolution.  Recommend corrective and preventive actions for recurring or critical customer issues. Skills & Competencies  Strong verbal and written communication skills  Effective interpersonal and coordination abilities  Good documentation and reporting skills  Basic knowledge of ISO 9001 / Quality Management Systems  Problem-solving and analytical skills  Proficiency in MS Office applications (Excel, Word, Email) Key Performance Indicators (KPIs)  Customer complaint response time and closure time  Customer satisfaction rating  Number of repeat or recurring complaints  Compliance with QSP, ISO, and audit requirements

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in sharma nagar chennai tamil nadu

Customer Service Coordinator

Business Coordinator

Training Coordinator

Analyst,Global Delivery

Specialist - Service Coordinator

Manager of Real Time Adherence

Call Coordinator

Publishing Support Coordinator_0726-IND-147

Publishing Support Coordinator_0726-IND-147

Service Manager(Diesel Generator)

Project Coordinator

Project Coordinator

Executive - Client Coordination(Mastering)

Client Coordinator - HR

Sales Coordinator

Tele Caller Executive with experience in loans | credit card | Insurance

Business Development Executive ( Chennai , Tirunelveli & Trichy)

Technical Sales Coordinator

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Sales Coordinator

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