Uttar Pradesh Courier company Jobs – 68 Open Jobs Today

Operations & Vendor Management Executive
Digital Khidki —Noida, Uttar Pradesh
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Paid sick time
Quick apply
23h
Admin Executive
AVS —Noida, Uttar Pradesh
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Food provided
Quick apply
1h
Receptionist
UK International Beauty School —Noida, Uttar Pradesh
- ₹25,000 - ₹45,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
3d
Customer Care Executive
Dropdash —Noida, Uttar Pradesh
- ₹10,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
9d
Front Office Executive (Telecaller)
Balaji Real Infra Project LLP —Noida, Uttar Pradesh
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Dispatch Executive
Aadvay Manufacturing Pvt Ltd —Ghaziabad, Uttar Pradesh
- ₹16,000 - ₹22,000 a month
- Full-time
- In-person
Quick apply
14d
Sales Executive
Professional Couriers Network Limited —Lucknow, Uttar Pradesh
- ₹18,000 - ₹28,000 a month
- Full-time
- Sales
- English
- Driving
- Paid time off
- Cell phone reimbursement
Quick apply
Associate Territory Manager : Channel sale (Noida)
DHL —Noida, Uttar Pradesh
- Email
- Management
- Sales
- Marketing
- Health insurance
- Paid time off
22h
Front Desk Executive _ Receptionist
Talent Vision Services —Noida, Uttar Pradesh
- ₹4,80,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Associate Territory Manager - GZB
DHL —Ghaziabad, Uttar Pradesh
- Email
- Management
- Sales
- Marketing
- Health insurance
- Paid time off
6d
office boy
OJD Education —Lucknow, Uttar Pradesh
- ₹10,000 - ₹12,000 a month
- Full-time
- 12th Pass
- Plumbing
- In-person
Quick apply
Associate Territory Manager - Partner Channel: Kanpur
DHL —Kanpur, Uttar Pradesh
- Email
- Management
- Up to 50% travel
- Sales
- Health insurance
- Paid time off
14d
Field Executive
Ganpati Infrastructure Development Company Limited —Agra, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Office
- 12th Pass
- Bachelor's degree
Quick apply
3d
Senior Territory Service Representative: Agra
DHL —Agra, Uttar Pradesh
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
6d
Area Manager- Noida
DHL —Noida, Uttar Pradesh
- Email
- Up to 50% travel
- Sales
- Microsoft Office
- Health insurance
- Paid time off
1d
Office and Facilities Administrator - India
Gaming Laboratories International —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Office Assistant
Ikon Organic Private Limited —Aishbagh, Lucknow, Uttar Pradesh
- ₹10,000 - ₹11,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
14d
Dispatch Executive
Shivansh Logistics Private Limited —Noida, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Inventory control
- Inventory management
- 12th Pass
- Cell phone reimbursement
- Paid sick time
Quick apply
BDO Coordinator: Lucknow
DHL —Lucknow, Uttar Pradesh
- Email
- Up to 50% travel
- Customer service
- Microsoft Office
- Health insurance
- Paid time off
Receptionist
PM Publishers Private Limited —Noida, Uttar Pradesh
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply

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Operations & Vendor Management Executive

Digital Khidki
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹20,000 - ₹35,000 a month
23 hours ago

Benefits

Provident Fund
Paid sick time

Qualifications

Microsoft Excel
E-Commerce
Shipping & receiving
Customer support
Communication skills
Order fulfilment

Full job description

Job Description: Operations & Customer Support – Vendor Management

Role: Operations & Customer Support – Vendor Management
Location: Noida, Sector 63
Experience: Minimum 2 years
Employment Type: Full-time
Work Mode: On-site
Salary: ₹20,000 – ₹35,000 per month

About the Role

We are looking for an experienced and proactive Operations & Customer Support Executive to manage day-to-day e-commerce operations, customer queries, order coordination, and vendor management.

The ideal candidate should have hands-on experience in e-commerce operations, order processing, customer support, vendor coordination, returns/replacements, and logistics follow-ups. The candidate will be responsible for ensuring smooth order fulfilment and a seamless customer experience.

Key Responsibilities1. E-commerce Operations

Manage day-to-day e-commerce operations and ensure smooth order processing.
Monitor orders from order placement to dispatch, delivery, return, or replacement.
Track pending, delayed, cancelled, failed, and returned orders.
Coordinate with warehouse, logistics, vendors, and internal teams for timely order fulfilment.
Identify operational bottlenecks and ensure timely resolution.
Maintain accurate records of orders, shipments, returns, cancellations, and replacements.
Ensure operational processes are followed accurately and efficiently.

2. Customer Support & Experience

Handle customer queries through phone, WhatsApp, email, chat, and other support channels.
Resolve customer issues related to orders, delivery, payments, returns, refunds, replacements, and product-related concerns.
Coordinate with vendors, courier partners, and internal teams to resolve customer complaints.
Ensure timely follow-up and closure of customer issues.
Maintain records of customer complaints and resolutions.
Identify recurring customer issues and suggest improvements to reduce complaints.
Ensure a professional and positive customer experience at every stage.

3. Vendor Management

Coordinate with existing vendors for orders, stock availability, dispatch, delivery, returns, and replacements.
Follow up regularly with vendors for pending and delayed orders.
Maintain vendor databases, contact details, product information, pricing, and operational records.
Monitor vendor performance and identify service-level issues.
Coordinate with vendors regarding product availability, quality issues, damaged products, returns, and replacements.
Build and maintain professional relationships with vendors.
Escalate critical vendor issues to the concerned management team.

4. Order, Inventory & Logistics Coordination

Monitor inventory availability and coordinate with vendors/warehouse teams for stock updates.
Ensure products are available for processing before confirming orders where required.
Track shipments and coordinate with logistics/courier partners for delayed or failed deliveries.
Monitor RTO, NDR, cancellations, returns, and replacement orders.
Coordinate with relevant teams to reduce order delays and delivery failures.
Assist in reconciliation of orders, inventory, returns, and refunds.

5. Reporting & MIS

Maintain daily and weekly operational trackers.
Prepare reports covering:
Orders processed
Pending/failed orders
Dispatch and delivery status
Returns and replacements
Customer complaints
Refunds
Vendor performance
RTO/NDR
Maintain accurate data using MS Excel / Google Sheets.
Share regular updates with management regarding operational issues and performance.

Required Skills & Qualifications

Minimum 2 years of experience in e-commerce operations, customer support, vendor management, order management, or a similar role.
Experience working with an e-commerce company, D2C brand, marketplace, or online retail business preferred.
Strong communication and interpersonal skills.
Excellent follow-up and coordination abilities.
Good working knowledge of MS Excel / Google Sheets.
Comfortable communicating with customers, vendors, logistics partners, and internal teams.
Strong problem-solving and multitasking skills.
Good attention to detail and data accuracy.
Ability to work under pressure and manage multiple operational priorities.
Strong ownership and accountability for assigned tasks.

Preferred Experience

Candidates with experience in any of the following areas will be preferred:

E-commerce order management
D2C operations
Vendor coordination
Customer support
Logistics and courier coordination
Returns & replacement management
RTO/NDR management
Inventory coordination
Marketplace operations
WhatsApp/customer support operations
Excel-based MIS and reporting

Preferred Candidate Profile

We are looking for someone who is:

Proactive – Takes initiative and follows up without constant supervision.

Customer-focused – Understands the importance of customer satisfaction and timely resolution.

Good at coordination – Can effectively communicate with customers, vendors, logistics partners, and internal teams.

Strong in follow-ups – Ensures pending tasks and issues are taken to closure.

Detail-oriented – Can identify errors in orders, inventory, customer data, and reports.

Problem-solver – Can quickly identify the root cause of operational issues and coordinate solutions.

Responsible & organised – Can manage multiple orders, vendors, and customer issues simultaneously.

Key Performance Indicators (KPIs)

Order processing and fulfilment accuracy
Customer query resolution time
Customer complaint closure rate
Vendor response and fulfilment time
Reduction in delayed/pending orders
RTO/NDR management
Return and replacement turnaround time
Order and inventory data accuracy
Vendor performance
Customer satisfaction
Timely completion of operational reports

Why Join Us?

This role provides an opportunity to take ownership of end-to-end e-commerce operations, customer experience, and vendor coordination while working in a fast-paced environment.

If you have 2+ years of hands-on e-commerce operations experience, are strong in customer communication and vendor follow-ups, and enjoy solving operational challenges, we would love to hear from you.

Compensation

₹25,000 – ₹35,000 per month, depending on experience, skills, and current compensation.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Paid sick time
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

courier company jobs in uttar pradesh

Operations & Vendor Management Executive

Admin Executive

Receptionist

Customer Care Executive

Front Office Executive (Telecaller)

Dispatch Executive

Sales Executive

Associate Territory Manager : Channel sale (Noida)

Front Desk Executive _ Receptionist

Associate Territory Manager - GZB

office boy

Associate Territory Manager - Partner Channel: Kanpur

Field Executive

Senior Territory Service Representative: Agra

Area Manager- Noida

Office and Facilities Administrator - India

Office Assistant

Dispatch Executive

BDO Coordinator: Lucknow

Receptionist

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