Warje Pune Maharashtra Program manager Jobs – 112 Open Jobs Today

Associate Program Manager
Eclerx —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Leadership
8d
Senior Technology Program Director
Deutsche Bank —Pune, Maharashtra
- Full-time
- Management
- Computer Science
- PMP
- Health insurance
Senior Program Manager – Motion Control
Emerson —Pune, Maharashtra
- Full-time
- Engineering
- Master's degree
- Project management
- Health insurance
Senior Technical Program Manager, Trusted Infrastructure and Data
Google —Pune, Maharashtra
- Full-time
- Bachelor's degree
Associate, Relationship Manager, Credit Program Small, Small Medium Enterprises
DBS Bank —Pune, Maharashtra
- Full-time
- Sales
- Finance
- Master's degree
Project Manager Supply Chain
Eaton —Pune, Maharashtra
- Oracle
- PMP
- Engineering
10d
Project Manager
Persistent —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Computer Science
- PMP
- Flexible schedule
Associate Manager - Program Management
Visteon Corporation —Pune, Maharashtra
- Full-time
Project Manager
Suavis Inc —Pune, Maharashtra
- ₹0 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Assistant Program Manager – Lead Generation
TSL Consulting Pvt. Ltd —Pune, Maharashtra
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Business development
- Paid sick time
Quick apply
12d
Business Architects & Project Management Office Manager
Vertiv —Pune, Maharashtra
- PMP
- Engineering
- Project management
BU PROGRAM MANAGER -
OPmobility —Pune, Maharashtra
- Communication skills
Project Manager
Blitzy —Hadapsar, Pune, Maharashtra
- Full-time
- PMP
- Project management
- Software development
Quick apply
Associate - Project Manager-Project Management-Overall Project Management
EXL Service —Pune, Maharashtra
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Program Manager–Livelihoods, Agri & Allied Scaling
Selco Foundation —Pune, Maharashtra
- Team management
- Travel
- Budgeting
Project Manager
Emerson —Pune, Maharashtra
- Full-time
- PMP
- Project management
- Bachelor's degree
Strategic Program Lead
Accenture —Pune, Maharashtra
- Full-time
- Communication skills
Risk & Compliance Program Manager
IncubXperts TechnoConsulting —Pune, Maharashtra
- Full-time
- Microsoft Access
- Salesforce
- Analysis skills
5d
Insider Threat Program Manager
Infonox Software Private Ltd —Pune, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Team management
Quick apply
1d
Associate Project Manager
SPAR Solutions —Pune, Maharashtra
- Full-time
- Master's degree
- Analysis skills
- Project management
Quick apply

I want to receive the latest job alerts for program manager in warje pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program manager jobs near warje pune maharashtra

Associate Project Manager jobs in Pune, Maharashtra

Project Manager jobs in Pune, Maharashtra

Technical Program Manager jobs in Pune, Maharashtra

Program Manager jobs in Pune, Maharashtra

Associate Manager jobs in Pune, Maharashtra

Senior Program Manager jobs in Pune, Maharashtra

Compliance Manager jobs in Pune, Maharashtra

Project Manager jobs in Hadapsar, Pune, Maharashtra

Associate Project Manager jobs in Mumbai, Maharashtra

Associate Project Manager jobs in Nagpur, Maharashtra

Central Government Project jobs in Delhi, Delhi

Associate Project Manager jobs in Thane, Maharashtra

Associate Project Manager jobs in Salt Lake, Kolkata, West Bengal

Manager Jewellery jobs in Chennai, Tamil Nadu

Associate Product Manager jobs in Bengaluru, Karnataka

Physiology, Associate Professor jobs in Bengaluru, Karnataka

Project Manager jobs in Remote

Assistant Operations Manager jobs in Mumbai, Maharashtra

Warehouse Manager jobs in Noida, Uttar Pradesh

Project Manager jobs in Bopal, Ahmedabad, Gujarat

Associate Program Manager

Eclerx -
Pune, Maharashtra

Apply Now

Job details

8 days ago

Qualifications

Operations management
Information security
Master's degree
Quality assurance
Bachelor's degree
Leadership

Full job description

eClerx is looking to hire an experienced professional with over 12 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. Candidate will determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.

The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, candidate must create a customer-centric organization and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organization resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes.

Candidate must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyze information and evaluate results to choose best solutions and solve problems.

Customer Operations Associate Program Manager Responsibilities

Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades
Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Prepares performance reports by collecting, analyzing, and summarizing data and trends
Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensure Critical Performance Metrics are met consistently
Lead client/vendor reviews/calibrations
Revert to client/vendor queries on routine issues
Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely
Manage multiple teams
Perform audits and quality checks on Team Leads & Floor Supports
Provide feedback to the Team Leads & Floor Supports periodically on their performance
Ensure cross skilling and periodic process re-verification to ensure resource pool
Perform Training Need Identification for teams
Perform Bottom Quartile Management
Ensure directives from senior leadership are percolated and acted upon
Hold periodic meetings, discuss task delegation and review issues
Conduct team huddles and meetings to discuss operational updates
Build team spirit through group sessions, activities, and projects
Focus on retention of staff through career mapping & guiding team members
Advocate and follow organizational policies and procedures
Adhere to the information security requirements
Ensure all client deliverables met within timelines
Ensure productivity/quality enhancement and process meet all metrics
Remediation of any major incident
Manage client MBR/QBR deck, client calls and reviews

Minimum Qualifications

Overall experience of 10+ years and should be a graduate or post graduate in any specialization

Preferred Qualifications

Graduation in Computer Science, Computer Applications or related subjects

Apply Now

Refine Your Search

program manager jobs in warje pune maharashtra

Associate Program Manager

Senior Technology Program Director

Senior Program Manager – Motion Control

Senior Technical Program Manager, Trusted Infrastructure and Data

Associate, Relationship Manager, Credit Program Small, Small Medium Enterprises

Project Manager Supply Chain

Project Manager

Associate Manager - Program Management

Project Manager

Assistant Program Manager – Lead Generation

Business Architects & Project Management Office Manager

BU PROGRAM MANAGER -

Project Manager

Associate - Project Manager-Project Management-Overall Project Management

Program Manager–Livelihoods, Agri & Allied Scaling

Project Manager

Strategic Program Lead

Risk & Compliance Program Manager

Insider Threat Program Manager

Associate Project Manager

I want to receive the latest job alerts for program manager in warje pune maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected