West Bengal Operations manager Jobs – 85 Open Jobs Today

Operations Manager
Paisa 108 Pvt. Ltd. —Salt Lake, Kolkata, West Bengal
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Financial services
- Paid time off
- Cell phone reimbursement
Quick apply
1h
Shopping Centre Manager
Rdb —Kolkata, West Bengal
- ₹30,940.24 - ₹50,061.64 a month
- Full-time
- Schematics
- English
- Bachelor's degree
Quick apply
Team Leader – Operations (BPO Outbound Sales)
FastInfo Legal Services Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Team management
- Mentoring
- Paid time off
Quick apply
Assistant Manager Guest Relation - Event Operations
Hyatt Regency Kolkata —Kolkata, West Bengal
- Full-time
- Hospitality
- Guest services
- Communication skills
Operations Manager in an Animal NGO in Kolkata
Studio Huisha —Kalikapur, Kolkata, West Bengal
- ₹10,000 - ₹40,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
6d
TEAM LEADER -OPERATIONS BPO ( OUTBOUND SALES)
FastInfo Legal Services Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Team management
- Mentoring
Quick apply
Centre Manager
BC INSTITUTE LEARNING. —Salt Lake, Kolkata, West Bengal
- ₹30,000 - ₹48,000 a month
- Full-time
- English
- Microsoft Office
- In-person
Quick apply
14d
Operation Manager ( G card holder)
Crekk Ingenious solutions Pvt. Ltd —Rajbari, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
10d
External Hiring|Team Leader Operations|International|20122025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Team Leader- Operations|International|30082025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Airbnb Property Operations Manager
Suta Private Limited —Mahendra Banerjee Road, Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- Supervising experience
- Human resources
Quick apply
1d
External Hiring|Team Leader Operations|International|16022026
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Facility Manager
RISHI ECOVIEW —Kolkata, West Bengal
- From ₹30,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- Plumbing
Quick apply
Director of Operations
Exim Guild —Kolkata, West Bengal
- ₹45,000 - ₹55,000 a month
- Full-time
- Bachelor's degree
- Teaching experience
Assistant Production Manager
SNEH BEVERAGE —Maliara, West Bengal
- ₹11,000 - ₹13,000 a month
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Paid time off
- Flexible schedule
Quick apply
Team Leader - Operations
AKOVA FINTECH SOLUTIONS PRIVATE LIMITED —Kolkata, West Bengal
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- SQL
- Health insurance
- Work from home
Quick apply
5d
Centre Manager
ADEA Diabetes Centre —Dum Dum, Kolkata, West Bengal
- ₹12,000 - ₹35,000 a month
- Full-time
- Business development
- Bachelor's degree
- Team management
Quick apply
10d
Team Leader - Operations
FastInfo Legal Services Pvt Ltd —Salt Lake, Kolkata, West Bengal
- Up to ₹30,000 a month
- Full-time
- Microsoft Excel
- Management
- Team management
Quick apply
Production Manager
Unite Techno System —Kolkata, West Bengal
- ₹20,000 - ₹40,000 a month
- Full-time
- ERP systems
- Project management
- In-person
- Health insurance
Quick apply
10d
Production Manager – LED Manufacturing
GCA, Bardhman-Asansol —Shiliguri, West Bengal
- ₹20,000 - ₹30,000 a month
- Full-time
- Assembly
- Electrical experience
- Bachelor's degree
Quick apply
11d

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Operations Manager

Paisa 108 Pvt. Ltd.
Salt Lake, Kolkata, West Bengal

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹45,000 a month
1 hour ago

Benefits

Leave encashment
Paid time off
Cell phone reimbursement
Flexible schedule

Qualifications

Microsoft Excel
Loan origination
Analysis skills
Financial services
Loan processing

Full job description

About the Role

PAISA 108 PRIVATE LIMITED is seeking a highly driven and experienced Operations Manager to lead and manage its day-to-day operational activities across digital lending, payments, reconciliation, MIS and stakeholder management.

The role will be responsible for ensuring operational efficiency, timely loan processing and disbursement, payment and settlement accuracy, effective team management, process compliance and continuous improvement.

The ideal candidate will be a strong analytical professional with excellent leadership and problem-solving capabilities and advanced proficiency in MS Excel, with the ability to manage large datasets and develop accurate MIS and management dashboards.

Key Responsibilities

1. Operations Management

Manage end-to-end operational activities across the digital lending lifecycle.
Monitor loan applications from application and verification through approval, documentation and disbursement.
Track application volumes, approvals, rejections, pending cases and disbursements.
Ensure adherence to defined TAT, SLAs, SOPs and operational controls.
Identify operational bottlenecks and drive timely resolution.

2. Bank Payment & Settlement Operations

Oversee bank payment, loan disbursement, repayment, refund and settlement operations.
Coordinate with banks, payment gateways, payment aggregators and lending partners.
Monitor daily payment transactions, failed transactions, pending payments and settlement status.
Ensure timely processing and accurate tracking of customer disbursements and collections.
Monitor payment exceptions and coordinate with relevant stakeholders for resolution.
Maintain accurate payment and settlement records and reports.

3. Reconciliation & Financial Operations

Perform regular reconciliation of bank statements, payment gateway reports, payment aggregator reports, LMS/LOS data and internal MIS.
Identify and resolve unmatched, failed, duplicate, reversed and disputed transactions.
Coordinate with Finance/Accounts and external partners for timely resolution of discrepancies.
Maintain reconciliation trackers, exception reports and settlement records.
Ensure high levels of accuracy and control across payment-related operations.

4. MIS, Reporting & Analytics

Prepare and publish Daily, Weekly and Monthly MIS for management.
Develop operational dashboards and performance trackers.
Analyze application, disbursement, repayment, payment and settlement data.
Provide management with actionable insights based on operational performance.
Ensure accuracy, completeness and timely delivery of all reports.
Drive automation of recurring reports and manual reporting processes.

5. Advanced Excel Expertise

Excellent Advanced MS Excel knowledge is mandatory.

The candidate should have strong hands-on expertise in:

XLOOKUP / VLOOKUP
INDEX-MATCH
SUMIFS / COUNTIFS
IF / IFS and Nested Formulas
Pivot Tables & Pivot Charts
Advanced Filters
Conditional Formatting
Data Validation
Data Cleaning & Analysis
Dynamic Dashboards
Power Query
Large Dataset Management
MIS Automation
Reconciliation & Exception Reporting

The candidate must be capable of independently analyzing large operational and financial datasets and converting them into meaningful management reports and dashboards.

6. Team Management

Lead, manage and develop the Operations team.
Allocate responsibilities and monitor daily productivity.
Establish and track team KPIs and performance metrics.
Conduct regular performance reviews and provide constructive feedback.
Identify training requirements and improve team capabilities.
Promote a culture of accountability, accuracy and operational excellence.

7. Process Improvement & Operational Excellence

Review and continuously improve operational processes and SOPs.
Identify process gaps, inefficiencies and manual dependencies.
Conduct root-cause analysis and implement corrective actions.
Drive automation and process optimization initiatives.
Reduce operational errors, rework and processing time.
Support the implementation of new products, systems and operational workflows.

8. Stakeholder & Partner Management

Coordinate effectively with NBFCs, lending partners, banks, payment gateways, payment aggregators and technology partners.
Work closely with Credit, Finance, Customer Support, Risk, Compliance, Technology and Business teams.
Manage operational escalations and ensure timely resolution.
Maintain effective communication with internal and external stakeholders.

9. Quality, Compliance & Risk

Ensure adherence to company policies, SOPs and applicable regulatory requirements.
Maintain high standards of operational accuracy and data integrity.
Ensure confidentiality and appropriate handling of customer and financial information.
Identify operational risks and implement appropriate controls.
Support internal and external audit requirements.
Ensure appropriate maker-checker and authorization controls are followed.

Key Performance Indicators (KPIs)

Loan Application Processing TAT
Disbursement TAT
Payment & Settlement TAT
Bank & Payment Reconciliation Accuracy
Payment Exception Resolution
Team Productivity
Operational Efficiency
Pending Case Reduction
Error & Rework Percentage
MIS Accuracy & Timeliness

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Leave encashment
Paid time off

Work Location: In person

Quick apply

Refine Your Search

operations manager jobs in west bengal

Operations Manager

Shopping Centre Manager

Team Leader – Operations (BPO Outbound Sales)

Assistant Manager Guest Relation - Event Operations

Operations Manager in an Animal NGO in Kolkata

TEAM LEADER -OPERATIONS BPO ( OUTBOUND SALES)

Centre Manager

Operation Manager ( G card holder)

External Hiring|Team Leader Operations|International|20122025

Team Leader- Operations|International|30082025

Airbnb Property Operations Manager

External Hiring|Team Leader Operations|International|16022026

Facility Manager

Director of Operations

Assistant Production Manager

Team Leader - Operations

Centre Manager

Team Leader - Operations

Production Manager

Production Manager – LED Manufacturing

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