Panaji Goa Customer service Jobs – 108 Open Jobs Today

Assistant Manager-Reservations
Marriott International, Inc —Calangute, Goa
- Full-time
- Hospitality
- Sales
- 12th Pass
3h
Sales Representative
Royal Camping Club —Parra, Goa
- ₹10,000 - ₹20,000 a month
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Work from home
Quick apply
12d
Assistant Manager - Front Office
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
10d
Front Office Associate
Machos Entertainment Pvt.Ltd —Calangute, Goa
- From ₹15,000 a month
- Weekend availability
- Microsoft Word
- Hospitality
- Customer service
Quick apply
Assistant Manager-Front Office
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Receptionist
Vasco Eye Care Clinic —Vasco Da Gama, Goa
- From ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- No experience needed
Quick apply
Front Office Associate
BAALE RESORT GOA —Arpora, Goa
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Food provided
- Paid sick time
Quick apply
Sales Executive- Goa Real estate
SeedWill Consulting —North Goa District, Goa
- ₹22,000 - ₹28,000 a month
- Full-time
- Sales
- Customer service
- Travel
- Paid time off
- Paid sick time
Quick apply
7d
Paid Ads / PPC EXECUTIVE (Goa)
Kilowott —Goa, Goa
- From ₹25,000 a month
- Full-time
- CRM software
- Analysis skills
- Project management
- Health insurance
- Flexible schedule
Quick apply
CSR
Sub-K IMPACT Solutions —Ponda, Goa
- Driving
- Travel
- Communication skills
7d
Banquet Sales Executive
Hotel Park Prime Goa —Panaji, Goa
- From ₹20,000 a month
- Full-time
- Sales
- English
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Care Executive
Victor Hospital —Madgaon, Goa
- Email
- Bachelor's degree
Digital Marketing & Sales Specialist
New Vision Imaging P. Ltd . —Tivim, Goa
- Full-time
- Walk-in
- Marketing
- Analysis skills
- Bachelor's degree
Quick apply
1d
GSA- Front Office
IBIS STYLES —Vagator, Goa
- Full-time
- Diploma
- Hotel experience
Quick apply
Sales Executive
Goa Rajee Auto PVT LTD —Madgaon, Goa
- Up to ₹16,000 a month
- Full-time
- Sales
- Customer service
- English
- Health insurance
Quick apply
12d
Front Office - Job Trainee
Alagoa Resorts and Villas —Betalbatim, Goa
- ₹6,000 - ₹12,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Flexible schedule
- Food provided
Quick apply
8d
Front Office Executive cum Admin
Ample Sales Corporation —Ashvem Beach, Goa
- ₹14,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Food provided
Quick apply
F&B Floor Manager
Artnico Handcrafts & Designs Pvt. Ltd —Anjuna, Goa
- ₹25,000 - ₹4,50,000 a month
- Weekend availability
- Hospitality
- Management
- English
- Paid time off
- Food provided
Quick apply
Area Sales Executive
Hotel Park Prime Goa —Panaji, Goa
- From ₹18,000 a month
- Full-time
- Hospitality
- Sales
- Customer service
- Life insurance
- Food provided
Quick apply
Customer Support Executive
Mograsys Technologies LLC —Madgaon, Goa
- ₹15,000 - ₹18,000 a month
- Full-time
- Software troubleshooting
- English
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply

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Assistant Manager-Reservations

Marriott International, Inc -
Calangute, Goa

Apply Now

Job details

Full-time
3 hours ago

Qualifications

Hospitality
Guest relations
Sales
12th Pass
Business Administration
Guest services
Marketing
Negotiation

Full job description

Additional Information
Job Number26111168
Job CategoryReservations
LocationH No 1/72C Gaurawaddo, Calangute, Goa, India, 403516
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area.

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

Identifies new reservations sales business to achieve personal and property revenue goals.

Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the property based on market conditions and property needs.

Monitors same day selling procedures to maximize room revenue and control property occupancy.

Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Conducting Daily Reservations Sales Activities

Responds to incoming reservations sales opportunities for the property that are outside parameters of the .

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Uses sales resources and administrative/support staff effectively.

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Assists with monitoring accuracy of reservation sales orders within tracking systems.

Tracks no-show reservations and processes charges.

Manages wait list and prioritizes order of wait list contacts to be made.

Prepares work and maintenance orders.

Providing Exceptional Customer Service

Supports the company’s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the company’s customer service standards and property’s brand standards.

Provides excellent customer service consistent with the daily service basics of the brand.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Sets a positive example for guest relations.

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

Handles guest complaints and disputes following the instant pacification procedures.

Additional Responsibilities

Utilizes intranet for resources and information.

Creates contracts as required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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customer service jobs in panaji goa

Assistant Manager-Reservations

Sales Representative

Assistant Manager - Front Office

Front Office Associate

Assistant Manager-Front Office

Receptionist

Front Office Associate

Sales Executive- Goa Real estate

Paid Ads / PPC EXECUTIVE (Goa)

CSR

Banquet Sales Executive

Customer Care Executive

Digital Marketing & Sales Specialist

GSA- Front Office

Sales Executive

Front Office - Job Trainee

Front Office Executive cum Admin

F&B Floor Manager

Area Sales Executive

Customer Support Executive

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