Kerala Production coordinator Jobs – 55 Open Jobs Today

Service Coordinator
AQUANEETA —Vaduthala, Kochi, Kerala
- ₹15,000 - ₹22,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Cell phone reimbursement
Quick apply
Hotel Management Faculty cum Academic Coordinator
IAMT —Thiruvananthapuram, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Graphic Designer
FINELOGIC IT SOLUTIONS —Kizhake Chalakudi, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- In-person
- Marketing
Quick apply
21h
Sales Coordinator
Veenus India —Palakkad, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Hotel Management Faculty cum Academic Coordinator
IAMT Global —Thiruvananthapuram, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Furniture Designer - Furniture
DESQOO Enterprises Private Limited —Aluva, Kerala
- ₹15,000 - ₹30,000 a month
- Full-time
- AutoCAD
- Bachelor's degree
- Construction experience
Quick apply
7d
CBS-BMC-Brand and Marketing-Senior associate-Multimedia specialist GFS
EY —Kochi, Kerala
- Bachelor's degree
- Team management
- SharePoint
3d
Marketing Coordinator
GOKULAM GALLERIA —Tirur, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
Quick apply
Sales Coordinator
KWJ —Kondotti, Kerala
- ₹14,000 - ₹23,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
BIM Coordinator
Primeiro Innovative Solutions Pvt Ltd —Kochi, Kerala
- From ₹30,000 a month
- Full-time
- Bachelor's degree
- Construction experience
- In-person
Quick apply
interior Estimation Engineer
CBR homes —Kizhake Chalakudi, Kerala
- ₹12,000 - ₹18,000 a month
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Office
- Paid time off
- Flexible schedule
Quick apply
Interior site engineer
CBR homes —Kizhake Chalakudi, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- AutoCAD
- Bachelor's degree
- Driving
- Flexible schedule
- Food provided
Quick apply
2D & 3D Designer
Adam group of events —Calicut, Kerala
- ₹10,000 - ₹25,000 a month
- Email
- AutoCAD
- CAD
- Bachelor's degree
Quick apply
Sales Coordinator
Ogito Foods —Edayur, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1h

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Hotel Management Faculty cum Academic Coordinator
IAMT —Thiruvananthapuram, Kerala
The ideal candidate should possess strong subject knowledge in hospitality and hotel management along with excellent coordination and leadership skills.
₹15,000 - ₹18,000 a month
Quick apply
Hotel Management Faculty cum Academic Coordinator
IAMT Global —Thiruvananthapuram, Kerala
The ideal candidate should possess strong subject knowledge in hospitality and hotel management along with excellent coordination and leadership skills.
₹15,000 - ₹18,000 a month
Quick apply

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Service Coordinator

AQUANEETA
Vaduthala, Kochi, Kerala

Quick apply

Job details

Full-time
₹15,000 - ₹22,000 a month

Benefits

Provident Fund
Cell phone reimbursement

Qualifications

Microsoft Word
After-sales service
Microsoft Excel
Upselling
Analysis skills
Supervising experience
Bachelor's degree
Team management
HVAC design
Organisational skills
Customer support
Business Administration
Leadership
Communication skills

Full job description

Senior Service Coordinator

Company: Aquaneeta Industries Pvt. Ltd.
Location: Kochi, Kerala
Job Type: Full-time

Job Summary

Aquaneeta Industries Pvt. Ltd. is looking for an experienced and result-oriented Senior Service Coordinator to lead and manage the service coordination function. The role is responsible for ensuring efficient scheduling of service requests, maximizing service conversion, improving customer satisfaction, supporting field service technicians, and mentoring the service coordination team.

The ideal candidate should have strong leadership, communication, analytical, and organizational skills with experience in managing after-sales service operations.

Key ResponsibilitiesService Operations

Lead the daily service coordination activities and ensure smooth execution of service operations.
Allocate service requests to technicians based on location, priority, workload, and skill set.
Monitor service call status and ensure timely completion of all assigned jobs.
Optimize technician utilization and reduce service delays.
Ensure preventive maintenance schedules are executed on time.

Customer Relationship Management

Build and maintain strong customer relationships through proactive communication.
Monitor customer satisfaction and ensure prompt resolution of escalated complaints.
Improve customer retention through effective follow-up and after-service engagement.
Ensure every customer receives timely updates regarding their service requests.

Team Leadership

Supervise and guide the Service Coordinators to achieve daily operational goals.
Monitor individual performance and productivity of coordinators.
Provide coaching, training, and continuous feedback to improve team performance.
Ensure discipline, attendance, reporting, and adherence to company procedures.

Service Revenue & Performance

Drive service conversion and achieve monthly revenue targets.
Monitor conversion rates from customer database campaigns.
Analyze reasons for lost service opportunities and implement corrective actions.
Identify upselling and annual maintenance contract (AMC) opportunities.

Reporting & Documentation

Review the accuracy of job cards, service reports, and customer records.
Maintain service MIS, dashboards, and performance reports.
Present daily, weekly, and monthly reports to management.
Ensure accurate documentation in ERP/CRM systems and Microsoft Excel.

Process Improvement

Identify gaps in service operations and recommend process improvements.
Develop and implement standard operating procedures (SOPs).
Coordinate with Sales, Accounts, Production, and Warehouse departments to ensure seamless customer service.
Support the implementation of digital tools and automation to improve service efficiency.

Required Skills

Strong leadership and team management abilities.
Excellent communication and customer relationship skills.
Strong planning, coordination, and organizational skills.
Analytical thinking with the ability to interpret service performance data.
Proficiency in Microsoft Excel, Word, and ERP/CRM software.
Excellent problem-solving and decision-making skills.
Ability to work under pressure and manage multiple priorities.

Qualifications

Bachelor's Degree in Business Administration, Commerce, Management, or a related field.
3–6 years of experience in service coordination, customer support, or after-sales service.
Minimum 1–2 years of experience leading or supervising a team is preferred.

Preferred Industry Experience

Water Purifiers
Home Appliances
HVAC
Electrical Products
Consumer Durables
Technical Service Operations

Key Performance Indicators (KPIs)

Service conversion percentage
Monthly service revenue achievement
Technician utilization rate
On-time service allocation
First-time service completion rate
Customer Satisfaction (CSAT)
Complaint resolution turnaround time
Pending service call reduction
Team productivity and performance
Accuracy of job card documentation
Customer retention rate

Why Join Aquaneeta?

Opportunity to lead a growing service operations team.
Performance-based incentives.
Career advancement opportunities.
Professional development and leadership training.
Supportive and growth-oriented work environment.

Preferred Candidate Profile

Proven ability to lead a service coordination team.
Customer-centric mindset with excellent interpersonal skills.
Strong analytical and reporting capabilities.
Ability to improve systems, drive accountability, and achieve measurable operational results.
Self-motivated, disciplined, and capable of making informed operational decisions.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

Cell phone reimbursement
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

production coordinator jobs in kerala

Service Coordinator

Hotel Management Faculty cum Academic Coordinator

Graphic Designer

Sales Coordinator

Hotel Management Faculty cum Academic Coordinator

Furniture Designer - Furniture

CBS-BMC-Brand and Marketing-Senior associate-Multimedia specialist GFS

Marketing Coordinator

Sales Coordinator

BIM Coordinator

interior Estimation Engineer

Interior site engineer

2D & 3D Designer

Sales Coordinator

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