Andheri East Mumbai Maharashtra Guest relations executive Jobs – 77 Open Jobs Today

AsstMgr-Front Office I
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Hostess
Rozgaar Inc —Thane, Maharashtra
- ₹22,000 - ₹30,000 a month
- Full-time
- Serving
- Customer service
- In-person
- Food provided
Quick apply
3d
Business Development Executive (BDE)
LivetechIndia Institute —Andheri, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Manager - IR & Admin
Larsen & Toubro —Mumbai, Maharashtra
- Administrative experience
- Bachelor's degree
- Human resources
Social Media , Head Brand Marketing & PR
Della Group —Mumbai, Maharashtra
- Master's degree
- Travel
- Business Administration
2d
Sales Executive @ ibis Navi Mumbai
AccorHotel —Navi Mumbai, Maharashtra
- Full-time
- Sales
- Phone etiquette
- Communication skills
Quick apply
10d
Assistant Front Office Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- No experience needed
- 12th Pass
2d
Guest Relation Executive
Mastro Real Tech Pvt Ltd —Navi Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Event GRE/Hostess - Mumbai
Elite Butlers —Mumbai, Maharashtra
Quick apply
Front Desk Executive
DNEG —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Concierge Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Front desk
- Guest services
3d
Customer Service & Relationship Executive
Hospitality Minds —Mumbai, Maharashtra
- ₹15,000 - ₹30,000 a month
- Hospitality
- Microsoft Excel
- In-person
- Flexible schedule
Quick apply
Lobby Host/Hostess
China Gate Restaurants Pvt Ltd —Mumbai, Maharashtra
- ₹18,000 - ₹25,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Assistant Front Desk Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Edtech Sales
LivetechIndia Institute —Andheri West, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Front Desk Executive
Gold Coin Realty —Turbhe, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Assistant Manager - Admin
ideaForge —Navi Mumbai, Maharashtra
- Full-time
- Administrative experience
Junior Restaurant Executive (JRE)
Octaga Green Power & Sugar —Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- Customer service
- In-person
Quick apply
8d
Sales Executive
LivetechIndia Institute —Andheri H.O, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Front Office Manager
Marriott International, Inc —Navi Mumbai, Maharashtra
- Full-time
- 12th Pass
- Front desk
- Guest services
2d

I want to receive the latest job alerts for guest relations executive in andheri east mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest relations executive jobs near andheri east mumbai maharashtra

Concierge jobs in Mumbai, Maharashtra

Front Desk Agent jobs in Mumbai, Maharashtra

Assistant Front Office Manager jobs in Mumbai, Maharashtra

Sales jobs in Andheri West, Mumbai, Maharashtra

Sales Executive jobs in Andheri H.O, Mumbai, Maharashtra

Sales Executive jobs in Navi Mumbai, Maharashtra

Front Office Manager jobs in Navi Mumbai, Maharashtra

Host Hostess jobs in Mumbai, Maharashtra

Customer Service Representative jobs in Mumbai, Maharashtra

Business Development Executive jobs in Andheri, Mumbai, Maharashtra

Social Media Specialist jobs in Mumbai, Maharashtra

Front Office Specialist jobs in Tardeo, Mumbai, Maharashtra

Librarian, Office Work In School jobs in Chandigarh, Chandigarh

Front Office Specialist jobs in Nanakramguda, Hyderabad, Telangana

Front Office Specialist jobs in Roorkee, Uttarakhand

Back Office jobs in Kolkata, West Bengal

School Office jobs in Delhi, Delhi

Front Office Specialist jobs in Dehradun, Uttarakhand

Service Concierge jobs in Mumbai, Maharashtra

Front Office, Concierge jobs in Kolkata, West Bengal

AsstMgr-Front Office I

Marriott International, Inc -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26103907
Job CategoryRooms & Guest Services Operations
LocationB-43 New Link Rd Andheri West, Mumbai, Maharashtra, India, 400053
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

O Fairfield by Marriott garante uma estadia bela e simples onde quer que você vá, com mais de 1.000 locais pelo mundo. Nossa herança como parte da família Marriott inspira uma experiência tranquila e confiável, caracterizada por um atendimento simpático, a um ótimo custo-benefício. Como membro de nossa equipe, você se encarrega de proporcionar a Garantia Fairfield — nosso comprometimento com a satisfação de cada hóspede. Ao entrar para o Fairfield by Marriott, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.

Apply Now

Refine Your Search

guest relations executive jobs in andheri east mumbai maharashtra

AsstMgr-Front Office I

Hostess

Business Development Executive (BDE)

Manager - IR & Admin

Social Media , Head Brand Marketing & PR

Sales Executive @ ibis Navi Mumbai

Assistant Front Office Manager

Guest Relation Executive

Event GRE/Hostess - Mumbai

Front Desk Executive

Concierge Manager

Customer Service & Relationship Executive

Lobby Host/Hostess

Assistant Front Desk Manager

Edtech Sales

Front Desk Executive

Assistant Manager - Admin

Junior Restaurant Executive (JRE)

Sales Executive

Front Office Manager

I want to receive the latest job alerts for guest relations executive in andheri east mumbai maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected