Mysuru Karnataka Management company Jobs – 114 Open Jobs Today

Team Lead - International Voice
unifyCX —Mysuru, Karnataka
- Weekend availability
- Microsoft Powerpoint
- CRM software
- Management
Quick apply
2d
Sales Manager
Moneymithra Services Pvt Ltd —Mysuru, Karnataka
- ₹12,500 - ₹30,000 a month
- Full-time
- Sales
- Salesforce
- Business development
- Cell phone reimbursement
- Life insurance
Quick apply
QA Engineer
Gupio —Mysuru, Karnataka
- Full-time
- Azure
- Computer Science
- DevOps
- Flexible schedule
Quick apply
Sales Executive
Bione —Mysuru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Remote
- CRM software
- Sales
- Microsoft Office
Quick apply
F&B Controls Executive
GRAND MERCURE —Mysuru, Karnataka
- Full-time
- Hospitality
- Microsoft Excel
- Inventory management
Quick apply
5d
Area Manager - Mysore
Nvron Life Science —Mysuru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Business development
- Bachelor's degree
- Team management
Interior Designer
decorpot —Mysuru, Karnataka
- ₹25,000.00 - ₹51,018.23 a month
- Full-time
- AutoCAD
- Project management
- Presentation skills
- Health insurance
- Cell phone reimbursement
Quick apply
Head Chef
IBIS STYLES —Mysuru, Karnataka
- Full-time
- Inventory control
- Inventory management
- Cooking
Quick apply
Production Shift Supervisor
Hitachi —Mysuru, Karnataka
- Full-time
- English
- Microsoft Office
- Databases
Bellman
GRAND MERCURE —Mysuru, Karnataka
- Full-time
- Hospitality
- Customer service
- Mentoring
Quick apply
5d
Academic Counselor
Vistara Pro Academy —Mysuru, Karnataka
- ₹15,000 - ₹18,000 a month
- Full-time
- CRM software
- Sales
- Computer literacy
Quick apply
Assistant Manager, QA & Compliance
Reckitt —Mysuru, Karnataka
- Health insurance
13d
Design Head
ASKAR MICRONS PVT LTD —Mysuru, Karnataka
- Up to ₹80,000 a month
- Full-time
- CAD
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
CSR Executive
GSS Project Consultants —Mysuru, Karnataka
- Project management
- Bachelor's degree
- Diploma
Payment Posting Representative - Medical Claims
Strivant Health —Mysuru, Karnataka
- Full-time
- Microsoft Access
- English
- Microsoft Office
- Work from home
General Maintenance Technician
GRAND MERCURE —Mysuru, Karnataka
- Full-time
- Customer service
- English
- 12th Pass
Quick apply
Typist cum Documentation Assistant
Ambiens Group —Mysuru, Karnataka
- ₹10,000 - ₹15,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Quick apply
BDM / Industrial Sales Executive
Geeju —Mysuru, Karnataka
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Area Manager
Winngoo Link india pvt Ltd —Mysuru, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Business development
- Project management
Quick apply
12d
State HR Manager - MFB - Mysore - Sandesh Arcade - JM
TATA Capital —Mysuru, Karnataka
- Full-time
- Master's degree
- MBA

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Team Lead - International Voice

unifyCX -
Mysuru, Karnataka

Quick apply

Job details

Full-time
2 days ago

Qualifications

Microsoft Powerpoint
CRM software
Outbound sales
Management
Domestic voice process
Customer service
Microsoft Office
Communication skills

Full job description

Job Title: Team Lead – Voice Process (BPO)
Location: Mysore
Shifts: Rotational Shift including night shifts
Employment Type: Full-Time

About Us:

unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.

At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.

UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.

Job Summary:

We are looking for a motivated and experienced Team Leader to manage and guide a team of call center agents in our voice-based BPO process. The ideal candidate will drive team performance, ensure adherence to KPIs, and maintain high levels of customer satisfaction. This role involves managing daily operations, coaching agents, handling escalations, and reporting performance metrics to leadership.

Key Responsibilities:

Manage a team of voice process agents, ensuring daily targets and quality metrics are met.
Monitor team performance, provide regular feedback, and conduct performance reviews.
Handle customer escalations and ensure prompt and effective resolution.
Drive operational excellence by improving processes and optimizing call handling time and customer satisfaction.
Conduct team huddles, training sessions, and daily briefings.
Collaborate with QA, Training, and Workforce Management teams to align goals.
Track and report team performance data to management regularly.
Foster a positive and energetic team environment focused on growth and development

Skills Needed:

Minimum 5 years of BPO experience, with at least 1 year in a team-leading capacity (voice process mandatory).
Strong leadership, communication, and people management skills.
Ability to analyze data and drive performance improvements.
Experience in handling international/domestic voice processes (specify if needed).
Proficient in MS Office tools, especially Excel and PowerPoint.
Ability to work under pressure and manage multiple tasks efficiently.
Experience in handling inbound/outbound sales or customer service process.
Knowledge of CRM tools, call monitoring systems, and dialers.
Exposure to quality frameworks like COPC, Six Sigma, etc. (optional but advantageous).
Flexibility to work in rotational shifts including weekends and holidays

*******

Quick apply

Refine Your Search

management company jobs in mysuru karnataka

Team Lead - International Voice

Sales Manager

QA Engineer

Sales Executive

F&B Controls Executive

Area Manager - Mysore

Interior Designer

Head Chef

Production Shift Supervisor

Bellman

Academic Counselor

Assistant Manager, QA & Compliance

Design Head

CSR Executive

Payment Posting Representative - Medical Claims

General Maintenance Technician

Typist cum Documentation Assistant

BDM / Industrial Sales Executive

Area Manager

State HR Manager - MFB - Mysore - Sandesh Arcade - JM

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