Parvati Pune Maharashtra Call centre Jobs – 101 Open Jobs Today

Associate Customer Support
DealerOn —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Telesales
Prakaash Financial Services —Pune, Maharashtra
- ₹12,500 - ₹36,000 a month
- Full-time
- CRM software
- Salesforce
- Master's degree
Quick apply
1d
Customer Specialist I
DealerOn —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Telemarketing Executive (TME)
Abhijit Infotech —Swargate, Pune, Maharashtra
- ₹18,000 - ₹23,000 a month
- Full-time
- Sales
- B.Sc
- English
Quick apply
5d
Telesales Representative
SUNGET SOLAR INFRA PRIVATE LIMITED —Pune, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Customer service
- 12th Pass
Quick apply
Telesales Real Estate
Reliance Facilities Management —Balewadi, Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
10h
Telemarketer
Sohum Autogas Systems —Pune, Maharashtra
- ₹10,000 - ₹12,000 a month
- CRM software
- Customer service
- English
Technical Support Representative
swaliya softech —Pune, Maharashtra
Senior Process Manager
Eclerx —Pune, Maharashtra
- Customer service
- Analysis skills
- Bachelor's degree
Customer (Supplier) Support Associate - German
Assent —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
Executive
EXL Service —Pune, Maharashtra
- Full-time
- English
- Bachelor's degree
- Negotiation
Telesales Executive- Freshers
BrickYard Realty Pvt Ltd,Tathawade, Pune —Pimpri, Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Outbound Sales Development Representative
Sujata Computers —Pune, Maharashtra
- Full-time
- CRM software
- Sales
- Microsoft Office
Lead Gen./Appointment setting - Outbound
GaiaITES —Kalyani Nagar, Pune, Maharashtra
- Rotational shift
- Communication skills
CAD Software Sales Executive
CAM Tech —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Executive Inside Sales
ASPERA Advisors —Pune, Maharashtra
- Online application
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Role Clarity - Outbound Sales
Quick Interior —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Inbound Executive
Solar Square —Pune, Maharashtra
- Full-time
- Customer service
- Communication skills
Telesales Executive
RAMSON HEATERS PVT LTD —Bhosari, Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- In-person
- Cell phone reimbursement
Quick apply
Senior Administrator - Network LAN/WAN
HCLTech —Pune, Maharashtra
- Analysis skills
- Communication skills
2h

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Associate Customer Support

DealerOn
Pune, Maharashtra

Quick apply

Job details

Full-time
2 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
CSS
Customer service
Call centre
Salesforce
Technical support
Microsoft Office
JavaScript
Phone etiquette
Communication skills
HTML

Full job description

About DealerOn

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.

Position Title – Associate Customer Support

Job Summary:

The Customer Support Associate is responsible for delivering exceptional customer support by answering incoming calls, creating and managing cases in Salesforce, and resolving issues with a focus on first-call resolution. This role requires a proactive, customer-first professional who can effectively support both internal and external clients across multiple channels, ensuring issues are resolved accurately and within service level expectations.

The ideal candidate brings proven customer service experience, strong attention to detail, and a consultative, relationship-focused approach. The CSA must be comfortable multitasking, prioritizing workloads, and providing first-level product expertise especially in cases beyond the scope of entry-level support. This role plays a critical part in shaping a positive customer experience by demonstrating professionalism, transparency, and a commitment to continuous improvement.

Competencies:

Effective communication and verbal skills
Flexibility & Adaptability
Team oriented and the ability to work collaboratively
Proactive in taking initiative
Ability to multi-task in a fast paced and dynamic environment
Executes on the Extreme WOW with every customer interaction
Highly adaptable to process and system changes
Knowledge of HTML, CSS, JAVASCRIPT and use of technology

Job Expectations:

Answer inbound calls from customers while implementing the necessary customer satisfaction skills which include phone etiquette, accountability and active listening while meeting specific service level and performance goals.
Manage incoming support tickets to ensure all customer inquiries are resolved effectively and efficiently. This includes validating support tickets, providing updates and callbacks within a timely manner and occasionally triaging tickets that need additional support from the proper department.
Demonstrate excellent customer service skills with the ability to take ownership, researching and resolving customer inquiries with an emphasis on first call and one contact resolutions.
Utilize an internal knowledge base system for customer interactions to help provide support and ensure accurate resolutions and information.
Maintain and promote a positive outlook and embrace change.
Meet and strive to exceed departmental performance goals in relation to quality, production and schedule adherence.
Invest in ongoing personal skills development to ensure technical expertise and industry specific skills are constantly expanded and honed.
Demonstrates the ability to deliver exceptional customer service by effectively using available resources and tools to manage and accurately document complex inquiries and requests via email, chat, and phone within the Salesforce application.
An ability to de-escalate customer concerns, articulate complex information to customers, and provide an optimal resolution that embodies a world class customer experience.
Ensure that daily individual case quotas are met or exceeded, and the customer’s technical issues are resolved in a professional, empathetic, and effective fashion according to team processes.

Required Skills/Experience:

0-1 years of customer service experience in a call center environment or 1+ years of technical support delivery experience
1+ years of Automotive industry experience
Strong phone etiquette
Proficient knowledge of MS Office Suite (Word, Excel, Outlook) and Salesforce Service Cloud.

Quick apply

Refine Your Search

call centre jobs in parvati pune maharashtra

Associate Customer Support

Telesales

Customer Specialist I

Telemarketing Executive (TME)

Telesales Representative

Telesales Real Estate

Telemarketer

Technical Support Representative

Senior Process Manager

Customer (Supplier) Support Associate - German

Executive

Telesales Executive- Freshers

Outbound Sales Development Representative

Lead Gen./Appointment setting - Outbound

CAD Software Sales Executive

Executive Inside Sales

Role Clarity - Outbound Sales

Inbound Executive

Telesales Executive

Senior Administrator - Network LAN/WAN

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