Porur Chennai Tamil Nadu Desktop support technician Jobs – 138 Open Jobs Today

Associate Director – IT Infra Support Lead
Azentio Software —Chennai, Tamil Nadu
- Computer Science
- Engineering
- ERP systems
Technical Support Engineer
VertX Solutions —Chennai, Tamil Nadu
- Microsoft Outlook
- Software troubleshooting
- Windows
Jr. System Administrator
Knack Studios —Chennai, Tamil Nadu
- Computer Science
- Windows
- Linux
Quick apply
IT Support Specialist
Roanuz —Chennai, Tamil Nadu
- Full-time
- Azure
- Windows
- SQL
Senior Assistant: Technical Support
Inncon —Chennai, Tamil Nadu
- ₹2,75,000 a year
- Full-time
- Software troubleshooting
- B.Sc
- English
Desktop Support Engineer
Total IT Global —Chennai, Tamil Nadu
- ₹8,845.20 - ₹25,000.00 a month
- Full-time
- Inventory control
- Inventory management
- English
Quick apply
2d
Senior IT Support Facilitator
Sanmina Corporation —Chennai, Tamil Nadu
- Weekend availability
- Oracle
- Software troubleshooting
- SQL
Technical Support Specialist (EDI)
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Night shift
- Computer Science
- Linux
- Health insurance
Associate Content Support Analyst (Non-IT)
Clarivate —Chennai District, Tamil Nadu
- Full-time
- Hybrid work
- Customer service
- Research
- Master's degree
Technical Support Engineer
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Windows
Technical Support
TRS Forms —Chennai, Tamil Nadu
- Email
- Computer Science
- English
- Presentation skills
System Administrator
AntonTech Private Limited —Chennai, Tamil Nadu
- From ₹10,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
- Paid time off
Quick apply
IT System Administrator - Chennai
Medical Billing Wholesalers —Chennai, Tamil Nadu
- Email
- Computer science
- Windows
- Bachelor's degree
Technical Support
Vembu —Chennai, Tamil Nadu
- Computer science
- English
- Analysis skills
Sr Analyst
HCLTech —Chennai, Tamil Nadu
- Software troubleshooting
- Customer service
- Word processing
13d
Customer Success (Technical Support) Engineer
Endace —Chennai, Tamil Nadu
- Full-time
- Windows
- Bachelor's degree
- APIs
Quick apply
Technical Support Engineer I
Sectigo —Chennai, Tamil Nadu
- Weekend availability
- Software troubleshooting
- Word processing
- Computer literacy
Quick apply
Mainframe MVS / z/OS System Administrator
Kyndryl —Chennai, Tamil Nadu
- Full-time
- DevOps
- Mentoring
- Scripting
Technical Support Executive
REFULGENCEINC PVT LTD —Chennai, Tamil Nadu
- ₹12,000 - ₹21,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
Banking Technical Support Executive
EDL Technologies Private Limited —Chennai, Tamil Nadu
- ₹2,00,000 - ₹2,20,000 a year
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
5d

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Associate Director – IT Infra Support Lead

Azentio Software -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

Computer Science
Engineering
ERP systems
Windows
M.Eng
Master's degree
Bachelor's degree
ITIL
IT support
Financial services
Desktop administration
Leadership
Communication skills
Intune

Full job description

About Azentio

Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE™ (Universal Lending), AMLOCK™ (Anti-Money Laundering & Compliance software suite), iMal, PREMIA™ Astra (Core Insurance software), ORION™ (Enterprise Resource Planning software) and MFUND Plus™ (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners.

Azentio offers a comprehensive range of products – serving core operations to modern digital needs – for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution.

At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing to excellence - excellence in our products, our services, our ideas, and our people.

Job Title: Associate Director – IT Infra Support Lead

Years of Experience: 14+ years

Location: Chennai

Role Summary

We are looking for an experienced leader to own and scale internal IT infrastructure support and workplace technology operations. This role is accountable for the operating model, service quality, and outcomes across end-user computing, office IT, collaboration platforms, and L1/L2 infrastructure support, with execution delivered through well-defined teams.

This is a leadership role focused on direction-setting, team enablement, and dependable IT operations at scale.

Key Responsibilities

L1/L2 Infrastructure Support & ITSM

Own the L1/L2 support model, including coverage, SLAs, escalation paths, and service quality.
Lead teams supporting end-user devices, office IT, networking, email, and collaboration tools.
Establish and run ITSM practices for incident, problem, and change management.
Drive root cause analysis and recurring issue reduction through data and trends.

End-User Computing & Workplace IT

Lead teams responsible for laptop provisioning, asset lifecycle, and workplace IT readiness.
Own operating standards for office IT, including networking, conference rooms, and AV setups.
Ensure consistent onboarding and offboarding experiences through defined processes.

Microsoft /Google & Collaboration Platforms

Own the operational health and administration model for Microsoft 365/Google
Ensure effective L1/L2 support for collaboration and productivity tools.
Promote best practices to improve reliability and user productivity.

Systems Administration

Provide leadership oversight for Windows/macOS systems, directory services, and endpoint management with Intune
Ensure systems are well-documented, stable, and consistently operated, with execution owned by teams.

Team Leadership & Service Excellence

Lead, coach, and develop IT infrastructure engineers, system administrators, and L1/L2 support teams.
Build a service-oriented culture with clear ownership and accountability.
Track and improve key metrics such as SLA adherence, MTTR, ticket trends, and user satisfaction.

Vendor & Cost Management

Own governance of IT vendors, MSPs, and service providers.
Manage renewals, assets, vendor performance, and cost optimization initiatives.
Ensure vendors meet agreed service and operating standards.

Requirements

Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field.
14+ years of experience in enterprise IT infrastructure support and workplace IT, with people leadership responsibility.
Strong experience with Microsoft 365 and Google administration
Experience in handling tools like Intune, GlobalProtect, Crowdstrike
Experience in handline policy administration via Intune, GlobalProtect, Microsoft Entra
Proven ability to lead teams, manage vendors, and run ITSM-driven L1/L2 operations at scale.

Preferred Skills

Understanding of enterprise infrastructure setups, cloud operating models, and security fundamentals, sufficient to collaborate effectively with infrastructure and security teams.
Working knowledge of ITIL-based service management practices.
Strong stakeholder communication and operational leadership skills.

What we Aim for?

Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa & United States. We will achieve this by:

Providing world class software products, built on the latest technologies.
Providing best in class customer service, built on a deep understanding of our domains and local nuances.
Being an employer of choice, attracting high quality talent.
Achieving top quartile growth and margins.

Azentio Core Values:

Customer centricity - Put customers at the center of everything
Innovation - Keep looking for a better way
Accountability - Own your work, end-to-end
Results - Focus on outcomes, not just effort

We take Pride in all that we do and together we Enjoy the journey

Apply Now

Refine Your Search

desktop support technician jobs in porur chennai tamil nadu

Associate Director – IT Infra Support Lead

Technical Support Engineer

Jr. System Administrator

IT Support Specialist

Senior Assistant: Technical Support

Desktop Support Engineer

Senior IT Support Facilitator

Technical Support Specialist (EDI)

Associate Content Support Analyst (Non-IT)

Technical Support Engineer

Technical Support

System Administrator

IT System Administrator - Chennai

Technical Support

Sr Analyst

Customer Success (Technical Support) Engineer

Technical Support Engineer I

Mainframe MVS / z/OS System Administrator

Technical Support Executive

Banking Technical Support Executive

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