Teynampet Chennai Tamil Nadu Customer service representative Jobs – 88 Open Jobs Today

Customer Service - Advisor (3-8 yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹45,000 - ₹65,000 a month
- Full-time
- Customer service
- English
- Windows
- Paid time off
Quick apply
5d
Associate Customer Service Rep
Revvity —Chennai, Tamil Nadu
- B.Sc
- Master's degree
- Bachelor's degree
Customer Service Associate / Sales & Marketing Executive
Cadd Centre —Velachery, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- In-person
Quick apply
Call Centre Agent
Genius Attestation Services & IT Solution Pvt. Ltd. —Chennai, Tamil Nadu
- ₹15,000 - ₹17,000 a month
- Full-time
- English
- Microsoft Office
- Business development
- Cell phone reimbursement
Quick apply
Customer Support Associate
RRD GO Creative —Chennai, Tamil Nadu
- Full-time
- Customer service
- Communication skills
Customer Service Assistant
herbal dispensary —Chennai, Tamil Nadu
- From ₹15,000 a month
- Full-time
- English
- 12th Pass
- Computer skills
Quick apply
Sales and Customer Service Representative
SL DREAM FOODS (Ck's Bakery) —Kotturpuram, Chennai, Tamil Nadu
- ₹6,000 - ₹20,000 a month
- Part-time
- Sales
- Customer service
- Cashiering
Quick apply
Customer Service Representative - Tele caller - Healthcare (US Process)
Earning Curve LLP —Chennai, Tamil Nadu
- ₹2,00,000 - ₹5,00,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
7d
Customer Service Executive - Network Operations & Support
Tata Communications —Chennai, Tamil Nadu
- Full-time
- English
- Computer networking
1d
Customer service
Altruist Technologies Private Limited —Kovilambakkam, Chennai, Tamil Nadu
- ₹15,000 - ₹21,000 a month
- Full-time
- English
- In-person
Quick apply
IT Customer Service Representative
Accenture —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Customer service
- SQL
Customer Service Executive- Network Operations & Support - Platform Planning & Network Design
Tata Communications —Chennai, Tamil Nadu
- Full-time
10d
Cashier/Customer Service Representative
Vaibhavam Pure Veg Restaurant —Chengalpattu, Chennai, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Weekend availability
- Customer service
- Cashiering
- Computer skills
- Food provided
Quick apply
7d
Customer Support / Sales Associate
Finxecute Solutions —Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
Quick apply
Customer Support Specialist
Radiant Insurance Broking pvt ltd —Chennai, Tamil Nadu
- ₹11,305.79 - ₹18,000.00 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
Quick apply
Customer Care Associate (CCA)
Peter England – Maduravoyal Branch —Maduravoyal, Chennai, Tamil Nadu
- ₹12,000 - ₹15,000 a month
- Full-time
- In-person
Quick apply
Customer Service
Home First India —Kelambakkam, Chennai, Tamil Nadu
- Master's degree
- Bachelor's degree
Co-ordinator Customer Support Department
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹5.80 an hour
- Full-time

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Customer Service - Advisor (3-8 yrs)

The Viswa Group -
Tambaram, Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹45,000 - ₹65,000 a month
5 days ago

Benefits

Provident Fund
Paid time off

Qualifications

Customer service
English
Windows
Microsoft Office
Sales
Bachelor's degree
Computer skills
Chemical engineering

Full job description

As a customer service coordinator in the marine industry, your main responsibilities would involve managing the relationships between the company and its customers, ensuring that their needs are being met and their expectations are exceeded.

Your daily tasks may include:

1. Answering customer inquiries: You'll be responsible for fielding phone calls, emails, and other inquiries from customers. This could include answering questions about products, services, pricing, and delivery schedules.

2. Managing orders: You'll be responsible for managing customer orders, including processing orders, ensuring timely delivery, and resolving any issues related to order fulfilment. Address customer concerns, troubleshoot issues, and provide effective solutions.

3. Coordinating with other departments: You'll need to work closely with other departments within the company, such as sales, marketing, and production, to ensure that all customer needs are being met. Process customer orders accurately and efficiently. Coordinate with internal teams to ensure timely delivery of services & keep customers informed about the status of their orders.

4. Resolving customer issues: You'll be responsible for addressing and resolving any customer issues, such as product defects, delivery delays, or billing disputes.

5. Maintaining customer records: You'll be responsible for maintaining accurate customer records, including contact information, order history, and other relevant data.

6. Generating reports: You'll need to generate regular reports on customer satisfaction, order fulfilment rates, and other key performance indicators to help identify areas for improvement.

7. Communicate customer feedback, trends, and concerns to the relevant departments for continuous improvement.

Other Responsibilities:

To support the Marketing Team with existing clients by being the internal point of contact regarding data setup and operational issues.

Assisting the sales team as a technical resource

To be able to work independently as well as collaborate across multiple teams.

Ability to partner cross-functionally, across time zones, providing timely updates to internal stakeholders.

Qualifications & Requirements:

Minimum 3-4 years of customer service experience preferably Shipping industry experience with a strong preference for a background in performance or technical advisor role

Fields entry-level product-related inquiries. Fluency in English, both spoken and written

Ability to work on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

Ability to work independently, receiving little instruction on daily work, but receiving general instructions on newly introduced assignments.

Understands the basic application of all Company products.. Good computer skills, preferably in a Windows environment. Good problem-solving skills.

Enjoys working in a team environment

Overall, your role as a customer service coordinator in the marine industry will be critical in ensuring that the company maintains strong relationships with its customers and continues to meet their needs and expectations.

Job Type: Full-time

Pay: ₹45,000.00 - ₹65,000.00 per month

Benefits:

Paid time off
Provident Fund

Education:

Bachelor's (Preferred)

Experience:

Chemical engineering: 3 years (Required)
Customer service: 3 years (Required)

Language:

English (Required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in teynampet chennai tamil nadu

Customer Service - Advisor (3-8 yrs)

Associate Customer Service Rep

Customer Service Associate / Sales & Marketing Executive

Call Centre Agent

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IT Customer Service Representative

Customer Service Executive- Network Operations & Support - Platform Planning & Network Design

Cashier/Customer Service Representative

Customer Support / Sales Associate

Customer Support Specialist

Customer Care Associate (CCA)

Customer Service

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