Kurla West Maharashtra Front desk executive Jobs – 117 Open Jobs Today

Concierge Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Front desk
- Guest services
1d
Front Desk Executive
Universal Education —Mumbai, Maharashtra
- From ₹20,000 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Front Office Executive
Crypto Mize —Dive, Maharashtra
- Full-time
- English
- Bachelor's degree
- Office experience
5d
Front Desk Executive cum Admin
H. Rishabraj group —Borivali, Mumbai, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Front/Admin Executive - ( Andheri )
Electronics Devices Worldwide Pvt. Ltd. —Mumbai, Maharashtra
- Up to ₹18,000 a month
- Full-time
- 12th Pass
- Bachelor's degree
- In-person
- Health insurance
Quick apply
Front Desk Executive
GNH India Pharmaceuticals Limited —Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Paid sick time
Quick apply
Front Desk Executive
SiO Suites (Unit of Sai Lodging and Boarding Private Limited) —Navi Mumbai, Maharashtra
- ₹18,000 - ₹23,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Food provided
Quick apply
Front Office & Administration Executive
Sun Chem (India) —Goregaon, Mumbai, Maharashtra
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Front Desk Executive
Silver Group —Andheri East, Mumbai, Maharashtra
- From ₹25,000 a month
- Full-time
- Customer service
- English
- Administrative experience
- Cell phone reimbursement
- Paid sick time
Quick apply
Office Admin (Mumbai)
2070Health —Mumbai, Maharashtra
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Front Desk Receptionist
MYC Fitness —Jogeshwari West, Mumbai, Maharashtra
- ₹18,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Receptionist
Vision Mechatronics Pvt. Ltd —Thane, Maharashtra
- ₹2,00,000 - ₹3,50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Customer Relationship Executive
SILA Group —Worli, Mumbai, Maharashtra
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Front Desk Executive - IPD /OPD Billing
HVS —Mumbai District, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
11d
Front Desk Executive
Arya Gold —Mumbai, Maharashtra
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Front Desk Executive
Kapil's Salon Panvel —Panvel, Maharashtra
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
8d
Receptionist cum Personal Assistant to Director
Eximius Management Pvt Ltd —Navi Mumbai, Maharashtra
- ₹20,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Receptionist cum hostess
Lokhandwala group —Mahalaxmi, Mumbai, Maharashtra
- ₹35,000 - ₹50,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Desk Executive / Receptionist
HOUSE OF AESTHETICS —Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Flexible schedule
Quick apply
Front Desk Executive + admission counsellor
B.S.BANE INTERNATIONAL SCHOOL THANE —Majiwada, Thane, Maharashtra
- ₹17,000 - ₹23,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply

I want to receive the latest job alerts for front desk executive in kurla west maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk executive jobs near kurla west maharashtra

Concierge jobs in Mumbai, Maharashtra

Front Desk Agent jobs in Mumbai, Maharashtra

Receptionist jobs in Thane, Maharashtra

Front Desk Receptionist jobs in Mumbai, Maharashtra

Office Administrator jobs in Mumbai, Maharashtra

Front Desk Receptionist jobs in Jogeshwari West, Mumbai, Maharashtra

Service Concierge jobs in Mumbai, Maharashtra

Front Office, Concierge jobs in Kolkata, West Bengal

Concierge jobs in Pune, Maharashtra

Bengali Customer Service jobs in Kolkata, West Bengal

Zepto , Customer Support jobs in Uttar Pradesh

Customer Relations Representative jobs in Noida, Uttar Pradesh

Customer Relations Representative jobs in Parwanoo, Himachal Pradesh

Blinkit , Customer Support jobs in Pune, Maharashtra

Customer Relations Representative jobs in Salkia, Kolkata, West Bengal

Customer Relations Representative jobs in Ghatkopar West, Mumbai, Maharashtra

Customer Service jobs in Airport, Mumbai, Maharashtra

Front End Development Internship jobs in Bengaluru, Karnataka

Front End Developer jobs in Madurai, Tamil Nadu

Front Desk Agent jobs in Punjabi Bagh, Delhi, Delhi

Concierge Manager

Marriott International, Inc -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
1 day ago

Qualifications

Guest relations
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26111686
Job CategoryRooms & Guest Services Operations
LocationDr. A B Road, Mumbai, Maharashtra, India, 400025
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 1 year experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Maintaining Concierge Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish work.

Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Establishes an effective database to be used by all team members for restaurant and local attractions.

Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

Provides check-in and check-out services and handles reservations when needed.

Maintains knowledge of rooms and their locations, services and facilities of the hotel.

Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

Responds to emergency situations using appropriate procedures.

Maintains awareness of daily operations and events at the hotel.

Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

Complete and communicates employee schedules.

Provides warm welcome and anticipation of guest needs throughout their stay.

Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

Managing Concierge Team

Supervises all activities of concierge team.

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Ensuring Exceptional Customer Service

Ensures concierge team provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front desk executive jobs in kurla west maharashtra

Concierge Manager

Front Desk Executive

Front Office Executive

Front Desk Executive cum Admin

Front/Admin Executive - ( Andheri )

Front Desk Executive

Front Desk Executive

Front Office & Administration Executive

Front Desk Executive

Office Admin (Mumbai)

Front Desk Receptionist

Receptionist

Customer Relationship Executive

Front Desk Executive - IPD /OPD Billing

Front Desk Executive

Front Desk Executive

Receptionist cum Personal Assistant to Director

Receptionist cum hostess

Front Desk Executive / Receptionist

Front Desk Executive + admission counsellor

I want to receive the latest job alerts for front desk executive in kurla west maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected