Kochi Kerala Associate manager Jobs – 122 Open Jobs Today

Customer Engagement Associate / Lead (Customer Engagement | Tele Sales & Lead Generation)
EDUCRIB —Kochi, Kerala
- ₹20,000 - ₹40,000 a month
- Full-time
- CRM software
- Sales
- English
Quick apply
14d
Audit Manager
JDNT and Associates —Kochi, Kerala
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Analysis skills
- Accounting
- In-person
Quick apply
Marketing Manager
Sparkloom Private Limited —Kochi, Kerala
- ₹7,50,000 - ₹12,00,000 a year
- Full-time
- In-person
Quick apply
14d
Cafe & Experience Associate
The Corsa —Kochi, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- English
- Microsoft Office
- Business development
Quick apply
Front Office Associate
THE AVENUE REGENT —Kochi, Kerala
- ₹10,000 - ₹20,000 a month
- Weekend availability
- Customer service
- English
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
Assistant Manager - Finance
HR- Talent Acquisition —Kochi, Kerala
- Full-time
Associate Lead Software Engineer
Gallagher —Kochi, Kerala
- Bachelor's degree
- Communication skills
12d
Architect - Front End
Accenture —Kochi, Kerala
- Full-time
- DevOps
- JavaScript
- Mentoring
Assistant Manager Sales - Proactive
Marriott International, Inc —Kochi, Kerala
- Full-time
- Sales
- No experience needed
- Bachelor's degree
11d
Food & Beverage Executive -Banquets
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
Hygiene Associate
Marriott International, Inc —Kochi, Kerala
- Full-time
- Walk-in
- Supervising experience
- Bachelor's degree
4d
COE-1483-Senior Business Central AL Developer
Softobiz Technologies —Kochi, Kerala
- ₹14,00,000 - ₹20,00,000 a year
- Full-time
- Azure
- Computer Science
- ERP systems
1d
Commis- Bakery
Marriott International, Inc —Kochi, Kerala
- Full-time
- Walk-in
- 12th Pass
- Supervising experience
Front Office Associate (Hotel Industry Experience is Mandatory)
Travancore court —Kochi, Kerala
- From ₹16,000 a month
- Weekend availability
- Customer service
- Microsoft Office
- 12th Pass
- Food provided
Quick apply
12d
Delivery Manager-US Recruitment/ADM (6-10 Years)
NewAgeSys Solutions —Infopark-Kochi, Kochi, Kerala
- ₹25,000 - ₹1,00,000 a month
- Online application
- English
- Recruiting
- Leadership
Assistant Restaurant Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Restaurant
Executive Assistant to CEO
Plexus Anaesthesia Associates —Kochi, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- In-person
Quick apply
7d
Business Development Associate
GETNOW Solutions —Kochi, Kerala
- ₹17,000 - ₹25,000 a month
- Full-time
- Cell phone reimbursement
- Paid sick time
Quick apply
13d
Sales Associate
Team Thai —Aluva, Kerala
- ₹18,000 - ₹20,000 a month
- Full-time
- Sales
- English
- Business development
- Health insurance
Quick apply
Site Engineer (Civil)
Vipin Shah and Associates —Alwaye, Kerala
- ₹50,000 - ₹80,000 a month
- Part-time
- AutoCAD
- Civil engineering
- Microsoft Excel
Quick apply

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Customer Engagement Associate / Lead (Customer Engagement | Tele Sales & Lead Generation)

EDUCRIB
Kochi, Kerala

Quick apply

Job details

Full-time
₹20,000 - ₹40,000 a month
14 days ago

Qualifications

CRM software
Sales support
Telugu
Sales
Learning technology
Lead generation
Malayalam
English
Local language
Microsoft Office
Master's degree
Sales
Tamil
Bachelor's degree
BBA
Customer relationship management
Relationship management
Product demos
Kannada
Computer skills
Customer support
Business Administration
Phone etiquette
Hindi
MBA
Communication skills
Negotiation
Time management

Full job description

Summary

We are looking for enthusiastic, customer-focused, and target-driven professionals to join our Customer Engagement team. The Customer Engagement Associate/Lead will be responsible for generating qualified sales opportunities through tele-calling, engaging with educational institutions, supporting the field sales team, scheduling product demonstrations, and ensuring timely follow-up with prospective customers. The role combines tele sales, customer relationship management, lead nurturing, and sales coordination to maximize business conversions.

Salary Range:

Customer Engagement Associate: ₹20,000 – ₹25,000 per month (Based on experience) + Performance Incentives
Customer Engagement Lead: ₹28,000 – ₹40,000 per month (Based on experience) + Performance Incentives

What We Offer

Competitive Fixed Salary
Attractive Performance Incentives
Professional Sales & Customer Engagement Training
Career Growth Opportunities
Exposure to the rapidly growing EdTech industry
Collaborative and performance-driven work environment

Key Responsibilities

Tele Sales & Lead Generation

Contact educational institutions through outbound calls
Introduce Educrib
Generate interest and qualify prospective customers
Explain platform features and business benefits
Achieve daily, weekly, and monthly calling and conversion targets

Lead Qualification & Appointment Scheduling

Identify decision-makers within educational institutions
Qualify leads based on business potential and requirements
Schedule meetings and product demonstrations for the Field Sales team
Coordinate appointments and ensure smooth handover of qualified leads

Sales Support

Assist the sales team with lead allocation and follow-up
Coordinate proposal sharing and customer communications
Support documentation required during the sales process
Follow up with prospects after demonstrations to address queries and encourage conversions

Customer Relationship Management

Build and maintain positive relationships with institutions
Respond promptly to customer enquiries
Ensure timely follow-up on pending opportunities
Maintain high customer satisfaction throughout the sales journey

CRM & Reporting

Update all customer interactions in the CRM
Record call outcomes, follow-ups, meeting schedules, and customer feedback
Maintain accurate lead status and pipeline information
Submit daily, weekly, and monthly activity reports

Coordination

Work closely with Business Development Executives, Business Development Managers, Operations, and Customer Support teams
Ensure smooth communication between customers and internal teams
Escalate customer concerns whenever required

Daily Activity Expectations

Make 80–120 outbound calls per day
Generate qualified sales opportunities
Schedule product demonstrations for the Field Sales team
Follow up with existing prospects
Update CRM before the end of each working day

Key Performance Indicators (KPIs)

Number of outbound calls made
Qualified leads generated
Product demonstrations scheduled
Lead-to-demo conversion ratio
Demo-to-sale support conversion
Customer follow-up completion rate
CRM data accuracy and timely updates
Customer satisfaction and response time
Achievement of monthly sales support targets

Skills & Requirements

Excellent verbal communication skills
Strong telephone etiquette
Customer relationship management skills
Persuasive selling and negotiation abilities
Active listening and problem-solving skills
Good interpersonal skills
Time management and organizational abilities
Ability to work under sales targets
Basic computer knowledge (MS Office/Google Workspace)
Experience using CRM software is an advantage
Experience in EdTech, SaaS, or subscription-based sales
Experience interacting with educational institutions
Ability to build customer relationships over phone and digital channels
Knowledge of sales processes and lead management
Excellent communication skills in English and the local language
Positive attitude with a customer-first approach
Strong follow-up and persuasion skills
Ability to work in a fast-paced, target-driven environment
Team player with good coordination skills

Language Requirements

Malayalam – Mandatory
English – Mandatory
Hindi – Preferred
Knowledge of additional South Indian languages (Tamil, Kannada, or Telugu) will be an added advantage.

Eligibility

Education

Bachelor's Degree in any discipline; MBA/BBA graduates are preferred but not mandatory.

Experience – Customer Engagement Associate

0–2 years of experience in Tele Sales, Customer Support, Inside Sales, Customer Service, BPO, or EdTech. Fresh graduates with excellent communication skills are encouraged to apply.

Experience – Customer Engagement Lead

2–5 years of experience in Tele Sales, Inside Sales, Customer Engagement, or Team Handling. Prior experience in lead generation, customer relationship management, and mentoring team members is preferred.

Career Progression

CEA → Senior CEA → CEL → CE Manager

About Educrib

Educrib is an educational search, discovery, and institution growth platform developed by Mascot Techcrib Pvt. Ltd. We help educational institutions improve their digital presence, connect with prospective students and parents, and grow through our subscription-based platform. Our mission is to digitally empower educational institutions across India by making them more discoverable, credible, and accessible.

Why Join Educrib?

Be part of a fast-growing EdTech company transforming educational institutions
Develop expertise in inside sales, customer engagement, and relationship management
Work closely with leadership and field sales teams
Build a rewarding career with performance-based growth opportunities
Make a meaningful impact by helping institutions enhance their digital presence and reach more students

Employment Details

Working Days: Monday to Friday
Working Hours: 9:00 AM – 6:00 PM
Probation Period: 6 Months

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

associate manager jobs in kochi kerala

Customer Engagement Associate / Lead (Customer Engagement | Tele Sales & Lead Generation)

Audit Manager

Marketing Manager

Cafe & Experience Associate

Front Office Associate

Assistant Manager - Finance

Associate Lead Software Engineer

Architect - Front End

Assistant Manager Sales - Proactive

Food & Beverage Executive -Banquets

Hygiene Associate

COE-1483-Senior Business Central AL Developer

Commis- Bakery

Front Office Associate (Hotel Industry Experience is Mandatory)

Delivery Manager-US Recruitment/ADM (6-10 Years)

Assistant Restaurant Manager

Executive Assistant to CEO

Business Development Associate

Sales Associate

Site Engineer (Civil)

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