Kalyan Dombivli Maharashtra Payment collection Jobs – 102 Open Jobs Today

Post Sales Manager (5+ yrs Exp)(mandate)
Headstrong HR Consulting Services —Vashi, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
14d
Head of Finance & Accounts (CA Mandatory)
QUICK PLACEMENTS —Mumbai Suburban District, Maharashtra
- ₹30,00,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
3d
Finance Controller, Emerging Asia
Steris —Thane District, Maharashtra
- Full-time
- Oracle
- ERP systems
- Finance
Sales Executive
NDC Diagnostic Centre Pvt. Ltd. —Thane, Maharashtra
- ₹1,80,000 - ₹2,40,000 a year
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
MANAGER - ACCOUNTS
Network Techlabs —Thane District, Maharashtra
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
Accountant
Rathi living Services Pvt Ltd —Airoli, Navi Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Email
- Hospitality
- Microsoft Excel
- ERP systems
Quick apply
10d
Account Executive
Revvity —Thane District, Maharashtra
Sales Executive
VAA Corporation —Mulund West, Mumbai, Maharashtra
- ₹10,000 - ₹22,000 a month
- Full-time
- Sales
- Customer service
- Master's degree
- Cell phone reimbursement
Quick apply
Chartered Accountant
New Horizon Group of Schools – Airoli —Airoli, Navi Mumbai, Maharashtra
- ₹80,000 - ₹1,20,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- In-person
Quick apply
6d
Technical Sales Executive – Pharma
Ingredion India Private Limited —Thane District, Maharashtra
- Full-time
- Sales
- APIs
- Communication skills
Quick apply
CRM Executive
Raunak Group —Thane District, Maharashtra
Office boy
STSUMAL AGRO VISION LLP —Vashi, Navi Mumbai, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Service Engineer
Hadwise Technologies —Vashi, Navi Mumbai, Maharashtra
- Sales
- Master's degree
- Business Administration
AVP - Policy (LAP)
Credit Saison —Thane District, Maharashtra
- Full-time
- Master's degree
- Business Administration
- MBA
API Sales & Marketing
Bajaj Healthcare —Thane District, Maharashtra
- APIs

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Post Sales Manager (5+ yrs Exp)(mandate)

Headstrong HR Consulting Services -
Vashi, Navi Mumbai, Maharashtra

Quick apply

Job details

Full-time
14 days ago

Qualifications

Microsoft Excel
Sales
Customer service
Master's degree
Sales
Bachelor's degree
Customer relationship management
Business Administration
MBA
Leadership
Communication skills
Banking
Negotiation

Full job description

Senior Manager – CRM & Post Sales

As we continue to expand, we are looking for experienced and customer-focused professionals to join our team as Senior Managers – CRM & Post Sales.

Position: Senior Manager – CRM & Post Sales

Role Overview

As a Senior Manager – CRM & Post Sales, you will be responsible for managing the complete customer lifecycle from booking confirmation to possession handover. You will oversee customer relationship management, agreement registration, home loan coordination, collections, documentation, possession planning, and post-sales support.

Acting as the primary liaison between customers, developers, banks, legal, finance, and internal sales teams, you will ensure a seamless ownership experience while maintaining operational efficiency, timely collections, and high customer satisfaction.

The ideal candidate should have strong experience in real estate CRM, post-sales operations, banking coordination, collections, and customer service.

Key Responsibilities

Customer Relationship Management

Act as the primary point of contact for customers from booking confirmation until possession.
Build strong customer relationships and ensure timely communication regarding payment schedules, project milestones, registrations, and possession updates.
Resolve customer queries and escalations while delivering a seamless post-sales experience.

Booking, Documentation & Registration

Manage the complete post-booking process from token receipt to agreement registration.
Coordinate KYC verification, booking documentation, allotment letters, agreements, and registration formalities.
Ensure accurate maintenance of customer records and documentation.

Loan Coordination & Collections

Coordinate with banks, housing finance companies, DSAs, and financial institutions for home loan processing, sanctions, and disbursements.
Assist customers with loan documentation and ensure timely follow-ups to avoid processing delays.
Monitor payment schedules, construction-linked demands, and outstanding collections while coordinating with finance teams for account reconciliation.

Cross-Functional Coordination

Work closely with developers, legal, finance, sales, and channel partner teams to ensure smooth customer transitions and timely execution of post-sales activities.
Track customer progress across all milestones and proactively resolve operational issues affecting customer experience.

Possession & Handover

Coordinate final documentation, payment clearance, and possession scheduling.
Ensure a smooth and professional handover process while maintaining customer satisfaction.

CRM Operations & Reporting

Maintain accurate customer data and milestone tracking within the CRM system, including booking, registration, loan status, collections, and possession.
Develop and implement SOPs to streamline post-sales operations.
Prepare daily, weekly, and monthly MIS reports covering collections, registration status, loan progress, possession pipeline, customer escalations, and operational performance.

Team Leadership

Lead, mentor, and monitor CRM executives and post-sales coordinators.
Define team KPIs, conduct training programs, and drive process improvements to enhance operational efficiency and customer satisfaction.

Candidate Profile

Experience

4–8 years of experience in CRM, post-sales operations, customer relationship management, collections, or customer service within the real estate industry.
- Experience handling residential and commercial projects is preferred.
Hands-on experience in home loan coordination, registrations, collections, and possession management.

Skills Required

Strong customer relationship and stakeholder management skills.
Excellent communication, negotiation, and conflict-resolution abilities.
Sound knowledge of real estate documentation, registration procedures, and home loan processes.
Strong organisational, analytical, and process management capabilities.
Ability to manage multiple customer accounts and coordinate with cross-functional teams.

Technical Skills

CRM Software Platforms
Microsoft Excel & MIS Reporting
Google Workspace
Collections & Customer Management Systems

Educational Qualifications

Bachelor's Degree in Commerce, Business Administration, Management, or a related field.
MBA or Postgraduate qualification will be an added advantage.

Preferred Industry Background

Candidates with experience in Real Estate Developers, Real Estate Mandate Firms, Property Consulting Companies, Housing Finance Companies (HFCs), or Banking & Home Loan Operations will be preferred.

Quick apply

Refine Your Search

payment collection jobs in kalyan dombivli maharashtra

Post Sales Manager (5+ yrs Exp)(mandate)

Head of Finance & Accounts (CA Mandatory)

Finance Controller, Emerging Asia

Sales Executive

MANAGER - ACCOUNTS

Accountant

Account Executive

Sales Executive

Chartered Accountant

Technical Sales Executive – Pharma

CRM Executive

Office boy

Service Engineer

AVP - Policy (LAP)

API Sales & Marketing