Gurugram Haryana Front office Jobs – 149 Open Jobs Today

Front Office Executive (Receptionist)
Vision Eye Centre —Siri Fort, Delhi, Delhi
- ₹18,000 - ₹25,000 a month
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Director of Rooms
Hyatt Regency Gurgaon —Gurugram, Haryana
- Full-time
- Hospitality
- Administrative experience
- Bachelor's degree
Receptionist
Ajanta Bottle Pvt. Ltd. —Naraina, Delhi, Delhi
- ₹18,000 - ₹24,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
6d
OPD Billing (Evening Shift)
The Healing Touch Eye Centre —New Delhi District, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Paid sick time
Quick apply
Backend Executive
TCM EXIM PVT LTD —Janakpuri, Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Cell phone reimbursement
Quick apply
Receptionist
Dietician Kajal Aggarwal —Malviya Nagar, Delhi, Delhi
- ₹18,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
Quick apply
Front Desk Assistant
AmpleTrails —Gurugram, Haryana
- ₹9,815.01 - ₹27,553.62 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Desk Receptionist
White Collar Realty —Sohna, Haryana
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Commuter assistance
- Cell phone reimbursement
Quick apply
Front Desk Executive
Dr. Nivedita Dadu's Dermatology Clinic —Rajouri Garden, Delhi, Delhi
- Full-time
- English
- Front desk
- Communication skills
Receptionist
Big Bee Consultant —East of Kailash, Delhi, Delhi
- ₹1,50,000 - ₹2,00,000 a year
- Computer skills
- Office experience
Assistant Front Desk Manager
Marriott International, Inc —Sohna, Gurugram, Haryana
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Process Coordinator
Batra Bros Food and Beverages Pvt Ltd —Naraina, Delhi, Delhi
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
13d
Office Assistant
Mehul Print Services —Naraina Ind. Area, Delhi, Delhi
- ₹15,000 - ₹17,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Front Desk Officer
Momentz —Peeragarhi, Delhi, Delhi
- ₹18,000 - ₹25,000 a month
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
Receptionist
asian townsville —Saket, Delhi, Delhi
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
Quick apply
Senior Billing Executive
The Healing Touch Eye Centre —New Delhi District, Delhi
- ₹17,000 - ₹40,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Paid sick time
Quick apply
Billing Executive
Axten Hospitals —East of Kailash, Delhi, Delhi
- ₹10,029.42 - ₹32,563.62 a month
- Weekend availability
- Customer service
- Microsoft Office
- Bachelor's degree
- Health insurance
Quick apply
8d
Sales Executive
Epoch Elder Care —Gurugram, Haryana
- CRM software
- Customer service
- Salesforce
Front Desk Representative
Saaol Heart Center —East of Kailash, Delhi, Delhi
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Health insurance
- Paid time off
Quick apply
Business Development Executive (BDE)
MADE EASY Prime —Hauz Khas, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- English
- Master's degree
- Business development
- Flexible schedule
- Paid sick time
Quick apply

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Front Office Executive (Receptionist)

Vision Eye Centre -
Siri Fort, Delhi, Delhi

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month

Qualifications

Customer service
Microsoft Office
Administrative experience
Bachelor's degree
Organisational skills
Typing
Office management
Phone etiquette
Diploma
Cash handling
Communication skills
Office experience

Full job description

Job Summary

The Front Office Executive is the first point of contact for patients and visitors. The role involves managing patient registration, appointment scheduling, billing, cash handling, patient query resolution, and ensuring a smooth patient experience from arrival to departure. The executive is responsible for maintaining accurate records, coordinating with doctors and hospital departments, and providing excellent customer service.

Key Responsibilities Patient Reception & Registration

Welcome patients and visitors in a professional and courteous manner.
Register new patients and update existing patient records in the hospital management system.
Verify patient details, contact information, and required documents.
Generate patient ID and registration forms.

Appointment Management

Schedule, reschedule, and cancel OPD appointments for doctors.
Handle appointment bookings through phone calls, walk-ins, WhatsApp, email, or online platforms.
Coordinate with doctors regarding appointment availability and emergency cases.
Send appointment reminders and follow-up calls when required.

Patient Assistance & Query Resolution

Respond to patient inquiries regarding consultations, procedures, investigations, and hospital services.
Guide patients through registration, consultation, diagnostic tests, and discharge processes.
Resolve patient complaints and escalate unresolved issues to the concerned authority.
Ensure high levels of patient satisfaction and service quality.

Billing & Cash Handling

Generate OPD, diagnostic, procedure, and pharmacy bills as applicable.
Collect consultation fees and other payments through cash, card, UPI, or online modes.
Maintain daily cash records and reconcile collections at the end of each shift/day.
Prepare and submit cash reports to the accounts department.
Ensure billing accuracy and proper documentation.

Record Maintenance

Maintain patient records, registration logs, appointment schedules, and billing documents.
Ensure confidentiality and security of patient information.
Update hospital software with accurate patient and financial data.
Maintain daily reports and MIS as required.

Coordination & Administrative Support

Coordinate with doctors, optometrists, nursing staff, counselors, and other departments for smooth patient flow.
Manage patient queues and minimize waiting times.
Assist in admission and discharge formalities when required.
Support hospital administration in operational activities.

Telephone & Communication Management

Handle incoming and outgoing calls professionally.
Provide information about hospital services, timings, doctors' schedules, and procedures.
Follow up with patients regarding appointments, reports, surgeries, and feedback.

Customer Service & Patient Experience

Maintain a positive and patient-friendly environment.
Address patient concerns with empathy and professionalism.
Collect patient feedback and report service improvement opportunities.
Uphold the hospital's quality standards and service protocols.

Required Qualifications

Graduate in any discipline (preferred).
Diploma/Certification in Hospital Administration or Front Office Management is an advantage.

Experience

1–3 years of experience in hospital, clinic, healthcare, or customer service front office operations.
Experience in eye hospitals will be preferred.

Skills & Competencies

Excellent communication and interpersonal skills.
Customer service orientation and patient handling skills.
Knowledge of appointment scheduling and hospital registration processes.
Basic accounting and cash handling skills.
Proficiency in MS Office and Hospital Management Software (HMS).
Ability to multitask and work under pressure.
Strong organizational and record-keeping skills.
Professional appearance and positive attitude.

Key Performance Indicators (KPIs)

Patient satisfaction score.
Appointment scheduling accuracy.
Billing and cash reconciliation accuracy.
Patient registration turnaround time.
Query resolution efficiency.
Record maintenance and documentation accuracy.

Working Conditions

Rotational shifts as per hospital requirements.
Availability during weekends and holidays as scheduled.
Continuous interaction with patients, visitors, and medical staff.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Experience:

total work: 1 year (Preferred)

Work Location: In person

Quick apply

Refine Your Search

front office jobs in gurugram haryana

Front Office Executive (Receptionist)

Director of Rooms

Receptionist

OPD Billing (Evening Shift)

Backend Executive

Receptionist

Front Desk Assistant

Front Desk Receptionist

Front Desk Executive

Receptionist

Assistant Front Desk Manager

Process Coordinator

Office Assistant

Front Desk Officer

Receptionist

Senior Billing Executive

Billing Executive

Sales Executive

Front Desk Representative

Business Development Executive (BDE)

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