Hyderabad Telangana Head of digital Jobs – 154 Open Jobs Today

Enterprise Voice and Video Tech Delivery Lead
Sanofi —Hyderabad, Telangana
- Computer Science
- English
- Computer networking
- Health insurance
6h
Business Development Head
FORWARD LIFE PVT.LTD —Ameerpet, Hyderabad, Telangana
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
Senior Scientific Writer - HEVA
Sanofi —Hyderabad, Telangana
- Full-time
- English
- Project management
- Travel
Associate Circle Head - Agency Sales
HDFC Life —Hyderabad, Telangana
- Management
- Sales
- Team management
5d
Contract And Commercial
SLN Powersol —Hyderabad, Telangana
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Medicine
- Finance
- Master's degree
Quick apply
Creative Lead
Simandhar Education —Hyderabad, Telangana
- Master's degree
- Project management
- Bachelor's degree
Quick apply
Program Advisor
Sathguru Management Consultants —Hyderabad, Telangana
- Master's degree
- Presentation skills
- Bachelor's degree
Business Head– HoReCa B2B (Grocery& FMCG Products)
GoWin Training —Hyderabad, Telangana
- Full-time
Quick apply
Manager – IT SOX
Zeta Global —Hyderabad, Telangana
- AI
- Communication skills
HR Assistant
SkyGoal Innova Technologies Pvt Ltd —Gachibowli, Hyderabad, Telangana
- ₹2,00,000 - ₹3,00,000 a year
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid sick time
Quick apply
2d
Planning Manager
DAZN —Hyderabad, Telangana
- Full-time
- Customer service
- Human resources
Quick apply
Content Editor - Omnichannel
Sanofi —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
QA/QC Lead
JLL —Hyderabad, Telangana
- Engineering
- Bachelor's degree
- Construction experience
- Health insurance
13d
Visual Content Creator - Photography & Videography
Meluha International School —Hyderabad, Telangana
- ₹18,000 - ₹25,000 a month
- Weekend availability
- Microsoft Office
- Master's degree
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
SAP Solution Leader, India & Asia
Groupsoft —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- Travel
Scientific Writer HEVA
Sanofi —Hyderabad, Telangana
- Full-time
- English
- Project management
- Travel
Expert Scientific Writer
Sanofi —Hyderabad, Telangana
- Full-time
- English
- Project management
- Travel
Accounts Executive
Simfy EXIM —Madhapur, Hyderabad, Telangana
- From ₹15,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick apply
2d
Territory Business manager
Dr Reddy's Laboratories Limited —Hyderabad, Telangana
- Full-time
- Analysis skills
- Bachelor's degree
- Computer skills
- Health insurance
Quick apply
Associate – Evidence Synthesis
Sanofi —Hyderabad, Telangana
- Full-time
- English
- Research
- Analysis skills

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Enterprise Voice and Video Tech Delivery Lead

Sanofi -
Hyderabad, Telangana

Apply Now

Job details

6 hours ago

Benefits

Health insurance

Qualifications

Computer Science
Call center experience
English
Computer networking
Agile

Full job description

About the Job:

The Tech Expert is responsible for the delivery of Sanofi’s global Enterprise Voice, Video and Contact Center services. With primary focus on the APAC region, this position requires managing regional operational activities while demonstrating technical expertise.

Tech Expert works closely with Digital and Supplier partners to ensure service deployment, lifecycle management, and technical operability are consistent with Digital organization’s quality principles and technology standards.
Directs strategic initiatives with Delivery Manager and local site Heads to ensure exceptional user experience for voice, video and contact center services, while championing continuous service improvement and taking direct accountability for employee experience.

Key Responsibilities

Contributes to the definition, development, and implementation of enterprise voice, video and contact center services.
Assists with developing operational improvement opportunities and lifecycle and strategic direction.
Responsible for the operational implementation of the solutions; establishing proper automation, monitoring, and performance processes and metrics.
Leads projects and resources dedicated to voice, video and contact centers; participates as a consultant on business projects, providing guidance in voice, video and contact center services.
Collaborates with Product and Delivery Managers and vendor partners to ensure optimal design for continuity and efficiency.
Leads crisis management for escalation issues, directing support partners and Business contacts to ensure rapid resolution of incidents while maintaining stakeholder confidence.
Assists with change management and billing activities.
Directs activities related to M&A and divestitures/site closings. Deliver the project to approved scope, timeline, and quality while continually communicating and maintaining the program objectives.
Proactively leads issue resolution, escalating when needed to keep projects on target while inspiring teams to resolve challenges that may impact end-user satisfaction or SLA.
Builds strong relationships with all stakeholders and foster cooperation, coordination, and communication across APAC contacts and globally dispersed leaders.

Skills and Competencies

Advanced knowledge of Unified Communications, Voice, Video and Contact Center technologies.
Deep understanding of Cloud Services, Voice Infrastructure and Carrier Networks.
Familiarity with Zoom and Microsoft Teams.
Experience interacting with video, network, and cloud service providers.
Ability to effectively interact with multiple levels of management.
A degree in Computer Science, Engineering or related discipline is preferred, along with 5+ years’ experience in supporting Infrastructure technologies.
Experience working within an Agile environment.
Good English skills, oral and written.
Demonstrated ability to work autonomously and collaborate effectively.

Why choose us?

Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas.

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue Progress. And let’s discover Extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Apply Now

Refine Your Search

head of digital jobs in hyderabad telangana

Enterprise Voice and Video Tech Delivery Lead

Business Development Head

Senior Scientific Writer - HEVA

Associate Circle Head - Agency Sales

Contract And Commercial

Creative Lead

Program Advisor

Business Head– HoReCa B2B (Grocery& FMCG Products)

Manager – IT SOX

HR Assistant

Planning Manager

Content Editor - Omnichannel

QA/QC Lead

Visual Content Creator - Photography & Videography

SAP Solution Leader, India & Asia

Scientific Writer HEVA

Expert Scientific Writer

Accounts Executive

Territory Business manager

Associate – Evidence Synthesis

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