Karnataka Sales support coordinator Jobs – 137 Open Jobs Today

Senior Platinum Support Account Manager
Sprinklr —Bengaluru, Karnataka
- Weekend availability
- Databases
- Analysis skills
- Bachelor's degree
- Paid time off
13d
Admin and Sales Co-ordinator
EDUCATION TODAY —Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Service Coordinator (Females)
Kiara Global Services —Bengaluru, Karnataka
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Microsoft Excel
- Engineering
- Electrical experience
- Health insurance
Quick apply
3d
Admission Counsellor
EduFlourish —Doddanekundi, Karnataka
- ₹25,000 - ₹35,000 a month
- Email
- Bachelor's degree
- Recruiting
- In-person
Quick apply
Customer Care Manager
Mahindra & Mahindra Ltd —Hubli, Karnataka
- Bachelor's degree
- Diploma
- Mechanical knowledge
10d
Graphics Designer
Companystore.io —Bengaluru, Karnataka
- ₹3,00,000 - ₹4,50,000 a year
- Full-time
- Bachelor's degree
- In-person
- Diploma
Quick apply
8d
Area Sales Manager
FG Glass —Bengaluru, Karnataka
- Bachelor's degree
- Diploma
SENIOR EXECUTIVE - MECHANISED TOOL SERVICING TECHNOLOGIST - BANGALORE
Asian Paints —Bengaluru, Karnataka
- Bachelor's degree
- Diploma
Area Manager- HDFC BB- Bangalore
Aditya Birla Group —Karnataka
Sales Coordinator (Females)
Kiara Global Services —Bengaluru, Karnataka
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
1d
Sales Coordinator Executive/Sr. Executive
Nexhire solution —Mangalore, Karnataka
- ₹2,00,000 - ₹4,50,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
11h
Sales Coordinator
Komax Automation Pvt Ltd —Bengaluru, Karnataka
- ₹25,000 - ₹40,000 a month
- Microsoft Excel
- Salesforce
- Organisational skills
Quick apply
15h
Purchase & Sales Coordinator
Altosh HR Consulting —Peenya, Bengaluru, Karnataka
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
- Paid sick time
Quick apply
2d
Sales Coordinator
Mikrotek Machines Ltd. —Hebbal, Bengaluru, Karnataka
- Up to ₹25,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
4d
Sales Coordinator
Sakthi Accumulators Pvt Ltd. —Jayanagar, Bengaluru, Karnataka
- ₹11,596.39 - ₹34,280.28 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Electrical experience
- Health insurance
Quick apply
2d
Sales Coordinator
Steel Force Building Materials Trading —Bengaluru, Karnataka
- From ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Data entry
Quick apply
3d
Interior project manager
Urban Line Projects —Bengaluru, Karnataka
- ₹5,00,000 - ₹6,50,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
5d
Vendor Coordinator
Companystore.io —Domlur, Bengaluru, Karnataka
- Full-time
- Sales
- Bachelor's degree
- Business Administration
Quick apply
3d
Founder's Office Executive
Aiva Technology —Bommanahalli, Bengaluru, Karnataka
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
Quick apply
1d
Manager, Sourcing
Xometry —Bengaluru, Karnataka
- Full-time
- Salesforce
- English
- Analysis skills
Quick apply
1d

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Senior Platinum Support Account Manager

Sprinklr -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
13 days ago

Benefits

Paid time off

Qualifications

Elasticsearch
Relational databases
Enterprise Software
MongoDB
Databases
Analysis skills
Bachelor's degree
Continuous improvement
JavaScript
IT support
Scripting
Customer support
SaaS
Python
MySQL

Full job description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Key Responsibilities

Serve as the primary technical voice of the customer, advocating for client needs during product issue escalations
Conduct regular case review meetings with customer stakeholders to analyze ticket trends, identify opportunities to reduce friction, and provide updates on ongoing issues
Collaborate closely with account teams, including Sales and Customer Success, to align priorities and drive resolution of reported issues
Partner with Support Engineers to ensure timely resolution of client issues in accordance with SLA targets
Participate in and lead bridge calls for escalated incidents, working directly with customers and engineering teams to expedite resolution
Continuously monitor account health and drive improvements to the overall customer support experience
Contribute to the ongoing evolution and strengthening of the Platinum Support program through proactive feedback and process improvements
Participate in a weekend on-call rotation, including one Saturday or Sunday on a bi-monthly basis

What Success Looks Like

Reduction in repeat issues through proactive trend analysis and continuous improvement initiatives
High levels of customer satisfaction and strong, trust-based stakeholder relationships
Clear, proactive, and consistent communication during escalations and critical events
Effective coordination across Support, Engineering, and Account teams to drive timely resolution of issues

Qualification

5+ years of experience in a product support role within a software or services organization; experience in a fast-paced SaaS environment is preferred
Bachelor’s degree in a technical field, or a business degree with relevant experience in IT support or SaaS environments
Strong understanding of customer support processes, including case management, escalation handling, and SLA adherence
Proven ability to communicate effectively with both technical and non-technical stakeholders, including senior customer contacts
Experience working cross-functionally with engineering, product, and customer-facing teams
Familiarity with relational and non-relational databases such as MySQL, MongoDB, or Elasticsearch
Strong analytical and problem-solving skills, with the ability to identify trends and drive continuous improvement
Experience with scripting languages such as Python or JavaScript is a plus

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

Lead a new category of enterprise software that we call Unified-CXM.

Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here.

To learn more about all-things-Sprinklr, visit our candidate resource hub here.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

Apply Now

Refine Your Search

sales support coordinator jobs in karnataka

Senior Platinum Support Account Manager

Admin and Sales Co-ordinator

Service Coordinator (Females)

Admission Counsellor

Customer Care Manager

Graphics Designer

Area Sales Manager

SENIOR EXECUTIVE - MECHANISED TOOL SERVICING TECHNOLOGIST - BANGALORE

Area Manager- HDFC BB- Bangalore

Sales Coordinator (Females)

Sales Coordinator Executive/Sr. Executive

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Purchase & Sales Coordinator

Sales Coordinator

Sales Coordinator

Sales Coordinator

Interior project manager

Vendor Coordinator

Founder's Office Executive

Manager, Sourcing

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