Andheri Mumbai Maharashtra Customer service/key accounts/sales coordination Jobs – 192 Open Jobs Today

Key Account Manager (E-Commerce)
LUXASIA —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Marketing
- Customer service
Quick apply
23h
Customer Relationship Executive
Voraco Distributors Private Limited —Chakala, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Health insurance
Quick apply
3d
Sales Co-ordinator
H2O Graphix Pvt Ltd —Dadar, Mumbai, Maharashtra
- From ₹21,000 a month
- Full-time
- Sales
- Customer service
- ERP systems
Quick apply
Sales Co-ordinator
MPOWER INDIA PRIVATE LIMITED —Vashi, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
Quick apply
1d
Client Service & Operations Manager
Chocolove —Mumbai, Maharashtra
- ₹30,000 - ₹45,000 a month
- Microsoft Excel
- Sales
- Supervising experience
Quick apply
7d
Key Account Manager (Post-Sales & Client Success)
Bizinso —Mumbai, Maharashtra
- Full-time
- ERP systems
- Bachelor's degree
- Agile
- Flexible schedule
CRM Manager (Cosmetic Brand)-Lower Parel
Pink Sky HR Services —Lower Parel, Mumbai, Maharashtra
- ₹5,00,000 - ₹8,00,000 a month
- Microsoft Excel
- In-person
- Communication skills
Quick apply
Executive / Senior Executive - Accounts
EPT Global Logistics Pvt Ltd —Marol, Mumbai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Office
- Accounting
- Communication skills
Quick apply
20h
Key Account Manager
Emiza —Vidyavihar, Mumbai, Maharashtra
- Sales
- Microsoft Office
- Bachelor's degree
8d
E-Commerce Executive
Time Technoplast LTD —Sakinaka, Mumbai, Maharashtra
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Analysis skills
Quick apply
Head - Business Development(10-15 yrs)
Tech Turmeric IT services —Wadala, Mumbai, Maharashtra
- ₹24,255.98 - ₹1,03,269.37 a month
- Full-time
- Master's degree
- Business development
- Analysis skills
Quick apply
1d
CRM Manager
Career Path HR Solution —Goregaon, Mumbai, Maharashtra
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
Logistics Manager
Megamet Steels Pvt Ltd —Nariman Point, Mumbai, Maharashtra
- ₹40,000 - ₹45,000 a month
- Urgently hiring
- Microsoft Excel
- Bachelor's degree
- Business Administration
- Cell phone reimbursement
Quick apply
1d
Corporate Clients – Business (Marketing Manager – Corporate)
99yrs Network LLP —Mumbai, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
Sales/Business Development Manager
Trefoil Packaging PVT LTD —Wadala, Maharashtra
- ₹50,000 - ₹60,000 a month
- Full-time
- Sales
- Business development
- In-person
- Paid sick time
Quick apply
4d
Partner Manager – Platinum
Joan Technologies —Mumbai District, Maharashtra
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Paid time off
Quick apply
4d
Manager - Sales Support
DHL —Mumbai, Maharashtra
- Email
- Microsoft Excel
- ERP systems
- Master's degree
- Health insurance
- Paid time off
5d
Strategic Account Manager View Jobs
Swiggy —Mumbai, Maharashtra
- Full-time
- Master's degree
- Business development
- Business Administration
7d
Business Development Executive / Manager
METAPHI INNOVATIONS PVT. LTD —Ghatkopar, Mumbai, Maharashtra
- ₹2,50,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Quick apply
Sales Executive - Mumbai
V K Industrial Corporation limited —Andheri East, Mumbai, Maharashtra
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Sales
- Marketing
- Microsoft Office
- Health insurance
- Flexible schedule
Quick apply

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Key Account Manager (E-Commerce)

LUXASIA -
Mumbai, Maharashtra

Quick apply

Job details

Full-time
23 hours ago

Qualifications

Microsoft Excel
Web analytics
Marketing
Customer service
Salesforce
Merchandising
Supply chain
Magento
E-Commerce
Master's degree
Analysis skills
Project management
Bachelor's degree
Conversion optimisation
Communication skills

Full job description

Job Description: Key Account Manager (E-commerce)

The Key Account Manager (E-commerce) is responsible for driving online sales, brand visibility, and customer experience across LUXASIA’s e-commerce channels, including brand.com, marketplaces, and key retail partner platforms. This role leads commercial planning, campaign execution, platform optimization, and cross-functional coordination to deliver sustainable growth for prestige beauty brands in line with business objectives.

Key responsibilities

Commercial management

Own e-commerce sales performance and deliver against monthly, quarterly, and annual revenue targets.
Build and execute commercial plans across direct-to-consumer and marketplace channels.
Manage online assortment, pricing, promotions, bundles, and launch calendars in alignment with brand strategy.
Monitor sales, traffic, conversion, AOV, and other performance metrics to identify growth opportunities and risks.
Drive sell-out through effective campaign planning, trading actions, and demand generation.

Channel management

Manage day-to-day operations of brand websites, marketplaces, and third-party e-retail platforms.
Ensure product listings, content, visuals, navigation, and merchandising are accurate, optimized, and on-brand.
Partner with regional, local, and brand teams to ensure strong online execution across all key channels.
Build strong relationships with platform and marketplace account managers to unlock growth opportunities.

Campaigns and digital execution

Lead end-to-end execution of online campaigns, product launches, and key trading moments.
Coordinate with marketing, CRM, media, design, and brand teams to ensure timely and effective campaign roll-out.
Support traffic generation through paid media, affiliates, SEO/SEM, social commerce, and CRM where relevant.
Ensure all online activations reflect brand guidelines and premium customer experience standards.

Site merchandising and optimization

Oversee website and marketplace merchandising to maximize discoverability and conversion.
Use data and customer insights to improve landing pages, product detail pages, search, and onsite journeys.
Recommend and implement A/B testing, UX improvements, and conversion rate optimization initiatives.
Maintain high standards for content quality, stock visibility, and campaign readiness.

Operations and customer experience

Work closely with supply chain, customer service, finance, and operations teams to ensure smooth order fulfillment and service levels.
Monitor stock availability, forecasting inputs, and stock health to minimize lost sales and overstock risks.
Resolve operational issues impacting customer experience, including order flow, returns, cancellations, and fulfillment delays.
Ensure e-commerce processes comply with internal controls, platform requirements, and local regulations.

Analytics and reporting

Prepare regular business reviews with clear insights on sales, traffic, campaign performance, customer trends, and channel profitability.
Analyze product, channel, and campaign performance to shape future investment and trading decisions.
Track competitor activity, online trends, and category developments to identify opportunities for growth.
Provide actionable recommendations to management and brand stakeholders.

Stakeholder management

Act as the key e-commerce contact across internal teams and external partners.
Collaborate with brand principals, regional stakeholders, and local commercial teams on growth strategies and execution plans.
Manage agencies, vendors, and platform partners where applicable.
Support capability building and best-practice sharing across e-commerce teams.

Qualifications

Bachelor’s degree in Business, Marketing, E-commerce, Digital, or a related field.
5–8 years of experience in e-commerce, digital commerce, online trading, or marketplace management.
Experience in beauty, FMCG, retail, luxury, or consumer brands preferred.
Strong understanding of e-commerce KPIs, online merchandising, campaign planning, and marketplace operations.
Proven track record of delivering online sales growth and managing multiple channels.
Familiarity with platforms such as Shopify, Magento, Salesforce Commerce Cloud, Lazada, Shopee, Amazon, Sephora, or similar is a plus.
Strong analytical skills with the ability to translate data into commercial actions.
Excellent project management and stakeholder management skills.
Strong communication skills and ability to work in a fast-paced, matrixed environment.
Proficiency in Excel, reporting tools, and web analytics platforms such as GA4, Looker Studio, or equivalent.

Preferred Competencies

Commercial acumen
Digital and e-commerce expertise
Data-driven decision making
Project and campaign management
Attention to detail
Agility and problem solving
Collaboration and influencing skills
Customer-centric mindset

Quick apply

Refine Your Search

customer service/key accounts/sales coordination jobs in andheri mumbai maharashtra

Key Account Manager (E-Commerce)

Customer Relationship Executive

Sales Co-ordinator

Sales Co-ordinator

Client Service & Operations Manager

Key Account Manager (Post-Sales & Client Success)

CRM Manager (Cosmetic Brand)-Lower Parel

Executive / Senior Executive - Accounts

Key Account Manager

E-Commerce Executive

Head - Business Development(10-15 yrs)

CRM Manager

Logistics Manager

Corporate Clients – Business (Marketing Manager – Corporate)

Sales/Business Development Manager

Partner Manager – Platinum

Manager - Sales Support

Strategic Account Manager View Jobs

Business Development Executive / Manager

Sales Executive - Mumbai

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