Bengaluru, Karnataka Enterprise architect Jobs – 2991 Open Jobs Today

T&T- Customer | Conversational AI | Bengaluru | Consultant
Deloitte —Bengaluru, Karnataka
- DevOps
- Java
- AWS
SECURITY ARCHITECT L1
Wipro Limited —Bengaluru, Karnataka
- APIs
Consultant - DWS (Desktop Engg/Desktop Support)
Yash Technologies —Bengaluru, Karnataka
- Rotational shift
- Azure
- English
- Windows
Architect Analyst -Windows OS
Optum —Bengaluru, Karnataka
- Full-time
- Windows
- Analysis skills
- Scripting
- Health insurance
Architect II - Enterprise Solutions
UST —Bengaluru, Karnataka
- Computer Science
- English
- Bachelor's degree
Quick apply
Enterprise Architect
Endureth Consulting —Bangalore City, Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- JavaScript
- In-person
- AI
- Work from home
Quick apply
8h
Enterprise Architect - BHC
ZS —Bengaluru, Karnataka
- Online application
- Azure
- Computer Science
- Master's degree
- Work from home
Managed Services Senior Solution Architect - Bengaluru,India
Diversified —Bengaluru, Karnataka
- Email
- Communication skills
Quick apply
Lead II - Enterprise Solutions - Kinaxis Architect
UST —Bengaluru, Karnataka
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Full Stack Architect – Enterprise Healthcare Platform
Knowledge Artisans Private Limited —Bengaluru, Karnataka
- ₹70,000 - ₹2,80,000 a month
- Full-time
- Hybrid work
- Azure
- DevOps
- English
Quick apply
Sr Advanced Enterprise Architect
Resideo —Bengaluru, Karnataka
- Full-time
- Azure
- Software troubleshooting
- Microsoft Office
Enterprise Architect - OMS & Modern Java & Cloud-Native Architecture
Endureth Consulting —Bangalore City, Bengaluru, Karnataka
- ₹25,00,000 - ₹30,00,000 a year
- Full-time
- Hybrid work
- Azure
- Java
- AWS
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8h
Architect I - Enterprise Solutions
UST —Bengaluru, Karnataka
- APIs
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11d
Enterprise Architect
Prime Groups —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Master's degree
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Delivery Manager | OpenText Architect | Bengaluru | Technology Strategy & Transformation
Deloitte —Bengaluru, Karnataka
- Salesforce
- Bachelor's degree
- APIs
Enterprise Architect — Managed IT Services
CGI —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- Computer Science
- Paid time off
Quick apply
7d
IN_Director_Enterprise Transformation Architect _DA-Central_Advisory_Bangalore
PwC —Bengaluru, Karnataka
- Full-time
- Azure
- AWS
- Bachelor's degree
Enterprise Technology Architect
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
- Inventory management
- ERP systems
Teamcenter Enterprise Architect
Capgemini —Bengaluru, Karnataka
- Oracle
- CAD
- Java
Lead, Solutions Consultant - Enterprise Architect
Northern Trust Corp. —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Java

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T&T- Customer | Conversational AI | Bengaluru | Consultant

Deloitte -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

CI/CD
Business intelligence
Node.js
Call centre
Big data
DevOps
AWS Certified Solutions Architect – Associate
Java
AWS
IVR
Sentiment analytics
Bachelor's degree
Machine learning
JavaScript
Continuous integration
REST
Scrum
APIs
Agile
S3
JSON
Service-oriented architecture
DynamoDB
AI
AWS Certified Cloud Practitioner – Foundational
Banking
Python
AWS Certified Developer – Associate
AWS Certified Solutions Architect – Professional
Identity & access management
Analytics

Full job description

Job requisition ID :: 106490

Date: Jun 10, 2026

Location: Bengaluru

Designation: Consultant

Entity: Deloitte Touche Tohmatsu India LLP

T&T- Customer | Conversational AI | Bengaluru | Consultant

Job requisition ID : 106490
Location: Bengaluru
Entity: Deloitte Touche Tohmatsu India LLP

The team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.

Your work profile

We are seeking a highly skilled AWS Connect Engineer to design, develop, configure, and support cloud-based contact center solutions using Amazon Connect and related AWS services. The ideal candidate will have hands-on experience in building contact center journeys, integrating backend systems using AWS Lambda, configuring reporting and analytics capabilities, and implementing customer experience enhancements through Amazon Connect services.

The role involves working closely with business stakeholders, solution architects, product owners, and implementation teams to deliver scalable, secure, and enterprise-grade contact center solutions.

Key skills required:

Amazon Connect Development & Configuration

Design, build, test, and deploy Amazon Connect contact flows for:
Inbound voice journeys
Outbound campaigns
Self-service IVR solutions
Authentication workflows
Agent transfer and queue management
Callback and routing strategies
Multi-language customer journeys
Configure:
Queues
Routing profiles
Security profiles
Users and permissions
Hours of operation
Quick connects
Prompts and customer experience flows
Troubleshoot and optimize call routing and customer interaction flows.

Amazon Connect Data Table Configuration

Design and configure Amazon Connect Data Tables.
Create and maintain customer, account, product, and business-specific datasets.
Implement lookup-based routing and decision-making using Data Tables.
Configure data validation and data retrieval mechanisms within contact flows.
Support dynamic customer experiences using Data Table integrations.
Ensure data consistency, security, and governance.

AWS Lambda Integration

Develop and maintain AWS Lambda functions using:
Python
Node.js
Java (preferred)
Build integrations between Amazon Connect and:
CRM systems
Core banking systems
Payment gateways
Customer databases
External REST/SOA APIs
Implement:
Customer authentication services
Real-time account lookups
Transaction processing
Business rules execution
Optimize Lambda performance, error handling, logging, and monitoring.
Manage IAM roles and permissions required for Lambda integrations.

Amazon Connect Contact Lens Configuration

Configure and administer Amazon Connect Contact Lens.
Implement:
Conversation analytics
Sentiment analysis
Compliance monitoring
Agent performance monitoring
Customer experience insights
Configure:
Call recording
Transcription services
Evaluation forms
Automated quality management workflows
Analyze interaction data and generate actionable recommendations.
Work with business teams to define quality and compliance metrics.

Amazon Connect Reporting & Analytics

Configure Amazon Connect reporting capabilities.
Develop and maintain:
Historical reports
Real-time dashboards
Queue performance reports
Agent performance reports
Contact trace record (CTR) analytics
Support operational reporting requirements.
Configure custom reporting using:
Amazon Connect reporting tools
Amazon QuickSight
AWS Glue
AWS Athena
Amazon S3
Build KPI dashboards for:
Service levels
Average handling time
Abandonment rates
Customer satisfaction
Agent productivity

Amazon Connect OOTB Reporting

Configure and manage Out-of-the-Box (OOTB) reports available within Amazon Connect.
Customize dashboards and report views based on stakeholder requirements.
Support operational and management reporting.
Validate reporting accuracy and data consistency.
Train business users on report consumption and interpretation.

Mandatory Skills

Amazon Connect

Contact Flow development
Queue management
Routing Profiles
Security Profiles
Quick Connects
Contact Lens
Data Tables
Customer Profiles
Contact Trace Records (CTR)
Agent Workspace
Real-Time Metrics
Historical Reporting

AWS Services

AWS Lambda
Amazon S3
AWS IAM
Amazon CloudWatch
AWS Secrets Manager
Amazon SNS
Amazon SQS
AWS API Gateway
Amazon DynamoDB

Programming

Python
Node.js
REST APIs
JSON
JavaScript

Reporting & Analytics

Amazon Connect Reporting
Contact Lens Analytics
Amazon QuickSight
Athena
CloudWatch Dashboards

Preferred Skills

Experience with:
Banking Contact Centers
Insurance Contact Centers
Telecom Contact Centers
Understanding of:
IVR Design Principles
Customer Journey Design
Conversational AI
Voice Bots
Chatbots
Knowledge of:
Generative AI integrations
Amazon Lex
Bedrock
Contact Center AI solutions
Experience with CI/CD pipelines and DevOps practices.
Exposure to Agile/Scrum delivery methodologies.

Certifications (Preferred)

AWS Certified Cloud Practitioner
AWS Certified Developer – Associate
AWS Certified Solutions Architect – Associate

Preferred Qualifications

Education – Any Graduate

Location and Way of Working:

Base location: Bangalore

Apply Now

Refine Your Search

enterprise architect jobs in bengaluru, karnataka

T&T- Customer | Conversational AI | Bengaluru | Consultant

SECURITY ARCHITECT L1

Consultant - DWS (Desktop Engg/Desktop Support)

Architect Analyst -Windows OS

Architect II - Enterprise Solutions

Enterprise Architect

Enterprise Architect - BHC

Managed Services Senior Solution Architect - Bengaluru,India

Lead II - Enterprise Solutions - Kinaxis Architect

Full Stack Architect – Enterprise Healthcare Platform

Sr Advanced Enterprise Architect

Enterprise Architect - OMS & Modern Java & Cloud-Native Architecture

Architect I - Enterprise Solutions

Enterprise Architect

Delivery Manager | OpenText Architect | Bengaluru | Technology Strategy & Transformation

Enterprise Architect — Managed IT Services

IN_Director_Enterprise Transformation Architect _DA-Central_Advisory_Bangalore

Enterprise Technology Architect

Teamcenter Enterprise Architect

Lead, Solutions Consultant - Enterprise Architect

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