Cbd Belapur Navi Mumbai Maharashtra Customer service manager Jobs – 1727 Open Jobs Today

OPS-CS / KYC
Nomura —Mumbai, Maharashtra
- Master's degree
- Analysis skills
- Bachelor's degree
Team Leader – Stock Market / Broking Industry Sales
Saasaki Technology Private Limited —Kharghar, Navi Mumbai, Maharashtra
- ₹40,000 - ₹70,000 a month
- Full-time
- In-person
- Communication skills
- Paid time off
- Flexible schedule
Quick apply
Customer Relationship Manager (CRM)
Siddharth Builders and Developers —Kharghar, Navi Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- CRM software
- Microsoft Office
- Bachelor's degree
Quick apply
Assistant Sales Manager
Metplast industries —Navi Mumbai, Maharashtra
- From ₹25,000 a month
- Full-time
- Bilingual
- Microsoft Excel
- Sales
Quick apply
Stock Market -Equity & Securities -Customer Relationship Manager
Charchit Info Services Private Limited —Kharghar, Navi Mumbai, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- CRM software
- Customer service
- Computer skills
- Paid time off
Quick apply
Customer Engagement Executive / Manager
IRIS Business Services Ltd —Vashi, Navi Mumbai, Maharashtra
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Bachelor's degree
- Agile
- Communication skills
Quick apply
Virtual Relationship Manager (VRM) – Cross Selling
Stellar Talent Bridge —Navi Mumbai, Maharashtra
- ₹5,00,000 - ₹6,00,000 a year
- Full-time
- CRM software
- English
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply
Key Account Manager
Aurafox Solutions Private Limited —Navi Mumbai, Maharashtra
- From ₹6,00,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Health insurance
- Cell phone reimbursement
Quick apply
Assistant Store Manager
Purple United sales limited —Navi Mumbai, Maharashtra
- Up to ₹34,000 a month
- Weekend availability
- Sales
- Customer service
- POS
Quick apply
Assistant Manager - Customer Service
Hiring Mavericks —Andheri, Mumbai, Maharashtra
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick apply
Senior Center Manager
oneabove fitness —Navi Mumbai, Maharashtra
- ₹40,000 - ₹45,000 a month
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
Virtual Relationship Manager (VRM)
Stellar Talent Bridge —Navi Mumbai, Maharashtra
- ₹12,398.05 - ₹50,013.83 a month
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Post Sales Manager (5+ yrs Exp)(mandate)
Headstrong HR Consulting Services —Vashi, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
Customer Service Co-Ordinator
Scantech Laser Pvt Ltd —Navi Mumbai, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
- Paid time off
- Paid sick time
Quick apply
Customer Success Manager (KAM)/ (Travel Industry)
Trident HRM Services Pvt Ltd —Parel, Mumbai, Maharashtra
- ₹14,00,000 - ₹15,00,000 a year
- Full-time
- CRM software
- Microsoft Office
- Master's degree
Quick apply
Asst. Manager Marketing
Everest Holovisions Limited —Vashi, Navi Mumbai, Maharashtra
- ₹67,000 - ₹75,000 a month
- Full-time
- Hybrid work
- Travel
- Communication skills
- Marketing
- Commuter assistance
- Paid time off
Quick apply
Assistant Manager - Customer Experience
Burgundy Brand Collective —Mumbai, Maharashtra
- ₹55,000 - ₹66,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
9d
VP – Sales & Marketing
Prudence —Mumbai, Maharashtra
- From ₹50,000 a month
- Full-time
- Sales
- Master's degree
- Business development
- Commuter assistance
- Health insurance
Quick apply
Wealth Relationship Manager (Sales) – Fresher
Supremus Angel Pvt.Ltd. —Vashi, Navi Mumbai, Maharashtra
- ₹3,31,937.40 - ₹4,88,317.80 a year
- Full-time
- Sales
- English
- Finance
Quick apply
Senior Executive / Assistant Manager - Customer Service (Exports)
Antop Recruiters —Andheri East, Mumbai, Maharashtra
- ₹40,000 - ₹70,000 a month
- Email
- Customer service
- ERP systems
- Bachelor's degree
Quick apply
9d

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OPS-CS / KYC

Nomura -
Mumbai, Maharashtra

Apply Now

Job details

Qualifications

Master's degree
Analysis skills
Bachelor's degree
MBA
Communication skills
Time management

Full job description

Job Code: 11999

Country: IN

City: Mumbai

Skill Category: Operations

Description:

Nomura Overview:

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Nomura Services, India supports the group’s global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group’s global operations.

At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards.

Divisional Overview:

The Operations division provides the support and control infrastructure that enables the Firm to develop and deliver financial products throughout the world. Working with the Sales, Trading and Information Technology Divisions, Operations professionals are responsible for the management and execution of transactions in a manner which maximizes profitability and minimizes risk. Our division is responsible for the management and execution of millions of securities transactions on a daily basis. Our responsibilities include trade processing, confirmation, settlement, fails management, margin, asset servicing, risk management, reference data management and various other client services. In partnership with sales, trading, prime services, information technology and other teams from across the bank, we apply a continual focus on improving productivity and efficiency, while seeking new and innovative ways to support our clients' changing needs.

Business Overview:

The KYC team in Powai is part of the CSG function and plays an extremely key role in the firm supporting AEJ, Japan, EMEA and US businesses with a current team size of 130+ team members which includes 8-10 Associates / Managers. The team supports KYC On-boarding & Rolling Reviews for low, medium and high-risk clients, including private clients. Along with KYC, the responsibility of the team is also to provide solution on the potential issues identified by the various stakeholders in the firm and provide a turnaround time to be able to resolve the issues associated to KYC. The team works with the business and acts as an AML/KYC governance enabling function ensuring that all relevant AML/ KYC risks and regulations are properly managed. The team also closely works with the regional partners on audit and data quality associated tasks. There are plans to expand Powai footprint and develop / leverage Powai capability by transitioning more activities over to the Powai KYC team.

Position Specifications:

Corporate Title

Analyst

Functional Title

Analyst

Experience

1-3 years

Qualification

Graduate/MBA

Requisition No.

Role & Responsibilities:

Responsible for performing Client onboarding / Client Review functions

Evaluating and Approving new customer account documentations and supporting information in order to determine whether they satisfy the client on-boarding identification requirements as per Nomura policies and procedures
Conduct the background screening on the Client name & other officials' names using tools such as World Check / DJX / Factiva.
Interact with the front office/client integration to ensure that proper account documentation is obtained from the customer prior to approving client on boarding

Interface with and provide support to Client on-boarding, FCT and Compliance teams
Reviews and Approvals of Static Data Amendments for existing customer accounts

Conduct reviews of existing clients for status, data veracity and amendments, status, country of incorporation and assign appropriate risk classification

Mind Set:

Mandatory

Desired

Domain

Strong understanding of AML and Client Onboarding regulations for India/AEJ

Attention to detail and commitment to quality. Strong writing and verbal communication skills.

Strong time management skills and ability to multi-task. Outstanding analytical and problem solving skills.

Strong desire to learn each task and ensure completion in a timely manner

Technical

Bachelor’s degree and expertise in CDD/AML

Ability to think strategically, along with the business and compliance. Ability to work independently and perform complex AML surveillance reviews and investigations analysis. Experience in working with virtual teams is a plus.

Nomura Leadership Behaviours:

Leadership
Behaviours

Description

Element

Exploring Insights & Vision

Comprehensively analyse the nature
of the problems we face and set our
focus toward the future vision

Gather Intelligence
Create a vision
Identify an issue

Making Strategic Decisions

Analyse options and feasibility to resolve issues, in making
judgments and recommendations

Identify countermeasures
Assess feasibility
Make a judgment

Inspiring Entrepreneurship in People

Promotes the vision and goals to others in such a way that inspires commitment and independent contributions

Influence
Inspire
Commit

Elevating Organizational Capacity

Maximize organizational productivity through leadership development and
engagement

Have an ownership in own development
Support other‘s growth
Encourage organizational growth

Inclusion

Respect diverse perspectives and
promote psychological safety
and the creation of a risk culture

Foster psychological
safety
Encourage the active
participation of all talent
Foster a risk culture

We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer’s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age.

Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

Apply Now

Refine Your Search

customer service manager jobs in cbd belapur navi mumbai maharashtra

OPS-CS / KYC

Team Leader – Stock Market / Broking Industry Sales

Customer Relationship Manager (CRM)

Assistant Sales Manager

Stock Market -Equity & Securities -Customer Relationship Manager

Customer Engagement Executive / Manager

Virtual Relationship Manager (VRM) – Cross Selling

Key Account Manager

Assistant Store Manager

Assistant Manager - Customer Service

Senior Center Manager

Virtual Relationship Manager (VRM)

Post Sales Manager (5+ yrs Exp)(mandate)

Customer Service Co-Ordinator

Customer Success Manager (KAM)/ (Travel Industry)

Asst. Manager Marketing

Assistant Manager - Customer Experience

VP – Sales & Marketing

Wealth Relationship Manager (Sales) – Fresher

Senior Executive / Assistant Manager - Customer Service (Exports)

I want to receive the latest job alerts for customer service manager in cbd belapur navi mumbai maharashtra

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