Mumbai Maharashtra Hotel operations supervisor Jobs – 91 Open Jobs Today

On Site Airline Support Specialist - Akasa Air
Accommodations Plus International —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
12d
Assistant Restaurant Manager
Binge consultancy —Mumbai District, Maharashtra
- ₹30,000 - ₹40,000 a month
- Weekend availability
- Hospitality
- Supervising experience
- In-person
- Paid time off
- Flexible schedule
Quick apply
1d
Operation Manager required for a Student Hostel in Mumbai
Finder consulting —Mumbai District, Maharashtra
- ₹70,000 - ₹80,000 a month
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
8d
Site Supervisor (Food& Beverage)
Mirah Hospitality —Mumbai, Maharashtra
- ₹35,000 - ₹48,000 a month
- Weekend availability
- Microsoft Office
- Bachelor's degree
- POS
- Health insurance
Quick apply
Assistant Front Office Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- No experience needed
- 12th Pass
10h
Operations Supervisor – Travel & Tourism
OutMazed Design Technical Services LLC —Mumbai District, Maharashtra
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Quick apply
2d
Head Chef/Supervisor
KTR —Mumbai, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- In-person
- Diploma
- Leadership
- Food provided
Quick apply
AsstMgr-Front Office I
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Bar Supervisor
DJRS HOSPITALITY —Bandra, Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- Weekend availability
- Hospitality
- Inventory control
- Inventory management
- Paid time off
- Flexible schedule
Quick apply
12d
Assistant Manager - Learning & Development
Radisson® Hotel, Mumbai Andheri MIDC —Andheri, Mumbai, Maharashtra
- ₹40,000 - ₹45,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Analysis skills
Quick apply
Lounge Supervisor
Ten 11 Hospitality Pvt. Ltd. —Mumbai, Maharashtra
- ₹20,000 - ₹23,000 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Paid time off
- Food provided
Quick apply
Technology Innovation & Data Supervisor
Four Seasons —Mumbai, Maharashtra
- Full-time
- Accounting
- Computer networking
- Hotel experience
8d
Bar Supervisor
Miadiamante Foods & Beverages —Powai, Mumbai, Maharashtra
- ₹32,000 - ₹34,000 a month
- Weekend availability
- Team management
- Food service experience
- In-person
- Food provided
Quick apply
13d
Site supervisor
GoKhana —Mumbai, Maharashtra
- Full-time
- Hospitality
- Bachelor's degree
- Hotel experience
- Food provided
Food & Beverage Supervisor
Radisson® Hotel, Mumbai Andheri MIDC —Andheri, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Weekend availability
- Management
- Supervising experience
- Computer skills
- Flexible schedule
Quick apply
Assistant Manager - Restaurant (Fi'lia)
Morgans Originals —Mumbai, Maharashtra
- Full-time
- Supervising experience
- Training & development
- Communication skills
Quick apply
Concierge Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Front desk
- Guest services
22h
Assistant Front Desk Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Guest Services Manager
Four Seasons —Mumbai, Maharashtra
- Full-time
- English
- Bachelor's degree
- Hotel experience
Kitchen Supervisor
Hotel Beach Garden —Juhu, Mumbai, Maharashtra
- ₹25,000 - ₹35,000 a month
- Weekend availability
- Hospitality
- Cooking
- In-person
- Food provided
Quick apply
1d

I want to receive the latest job alerts for hotel operations supervisor in mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel operations supervisor jobs near mumbai maharashtra

Concierge jobs in Mumbai, Maharashtra

Assistant Front Office Manager jobs in Mumbai, Maharashtra

Head Chef jobs in Mumbai, Maharashtra

Site Supervisor jobs in Mumbai, Maharashtra

Innovation Manager jobs in Mumbai, Maharashtra

Guest Service Agent jobs in Mumbai, Maharashtra

Support Specialist jobs in Mumbai, Maharashtra

Assistant Restaurant Manager jobs in Mumbai, Maharashtra

Student Manager jobs in Noida, Uttar Pradesh

Brand Manager jobs in Delhi

Up, Prayagraj 12 Pass Student jobs in Allahabad, Uttar Pradesh

It Manager jobs in Bengaluru, Karnataka

Business Development Manager jobs in Bengaluru, Karnataka

Student Manager jobs in Coimbatore, Tamil Nadu

Service Concierge jobs in Mumbai, Maharashtra

Front Office, Concierge jobs in Kolkata, West Bengal

Concierge jobs in Pune, Maharashtra

Back Office jobs in Kalyan Dombivli, Maharashtra

Office Job , Billing jobs in Varanasi, Uttar Pradesh

Office Assistant jobs in Delhi

On Site Airline Support Specialist - Akasa Air

Accommodations Plus International -
Mumbai, Maharashtra

Quick apply

Job details

Full-time
12 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Call center experience
APIs
Process management
Communication skills
Negotiation
Hotel experience

Full job description

Who We Are

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.

Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.

If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!

Summary/Objective

The On-site Airline Support Specialist will support our airline client, located onsite at the client’s office.

The On-site Airline Support Specialist is the primary point of contact for both the client and vendor regarding API’s operations. In this role, the On-site Airline Support Specialist processes reservations and cancellations, maintains and cultivates successful relationships with our airline partner as well as our suppliers, and sometimes directly with the crew. Maintaining a strong focus on providing the best customer service at all times. This includes internal collaboration within the airline and API, as well as communication with external parties to ensure that operational challenges are resolved promptly and seamlessly. The initial steps will require manual detail proficiency:

Transmitting monthly schedules to the hotels and ground transportation suppliers
Update and transmit daily changes to the hotels and ground transportation suppliers
Communication with the hotels and ground transportation suppliers during day-of-ops for immediate changes
Book overflow room as required at non-contracted hotels
Interrogating the airline’s crew management system (CMS) to identify existing reservations and update new reservations
Receiving calls from crew members to verify their hotel details and chase delayed ground transport

We will train you on our work policies, procedures, and the ACES system to get you delivering Ops support. You will then address client needs and provide solutions with the support of your API colleagues. Your follow-up on client requests is key to Client satisfaction, ensuring you always resolve a request as well as process and prioritise all client requests. You will build and maintain business relationships with clients by providing a great customer experience.

Essential Functions

Effectively use all available tools and methodology, i.e., phone, email, fax, and Reservation Systems (ACES, Hotel Express, DPAX, IHRS) to track and provide solutions to client needs, requests, and overall expectations. Adapt to the situation at hand, e.g., (IROP) or (other), to accommodate needs created due to the changing dynamics of airline schedules or unforeseen situations.
Provides support, guidance, and training, working as the on-site liaison with the airline partner.
Processes client requests received from the airline through the API Operations system. Assesses all customer needs. Responds in a prompt, well-informed, accurate, and professional manner.
Follows up on all client requests and transactions. All tasks must be fully executed, and client satisfaction is critical.
Alerts supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
Negotiates with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
Resolves client disagreements calmly and professionally. Researches and presents solutions to satisfy client needs based on facts.
Effectively utilizes all available tools and methodology, i.e., phone, email, fax, and Reservation Systems (ACES, Hotel Express, DPAX, IHRS) to track and provide solutions to client needs, requests, and overall expectations.
Adapts to the situation at hand, e.g., Irregular Operations (IROP) or other challenges to accommodate needs arising from the changing dynamics of airline schedules or unforeseen situations. This includes and is not limited to extended work schedules. Must be on the official “On Call Roster” when needed outside of regular working hours.
Maintains knowledge of API’s call centre work methodology and reservation systems that will best serve API’s clients most efficiently and professionally.

Qualifications/Experience

Able to build strong relationships and foster a team environment in a fast-paced, dynamic work environment.
Solutions-oriented professional with a strong client focus.
Detail-oriented with great organisational skills.
High problem-solving agility.
Excellent interpersonal and negotiation skills.
Process management.

Excellent written and verbal communication proficiency.
You will have one to two years’ experience in the hotel/travel industry. Experience in the airline industry is a definite plus: airline crew/ scheduling and/or crew planning.
Prior experience with GDS systems, hotel reservation systems, airline reservation systems, and/or related functions preferred but not required.
Possess outstanding relationship management and customer service skills.
Knowledge of Hotels as a product: hotel chains, categories, and locations.
Knowledge of Ground Transportation reservations.
Track record of delivering to deadlines.
Track record of operating successfully in a dynamic role.
The ability to prioritise work provided by others in terms of importance is imperative to this position.
Demonstrate strong communication skills, including active listening.
Strong computer skills: Excel, Word, Outlook, and Teams are required.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice.

Quick apply

Refine Your Search

hotel operations supervisor jobs in mumbai maharashtra

On Site Airline Support Specialist - Akasa Air

Assistant Restaurant Manager

Operation Manager required for a Student Hostel in Mumbai

Site Supervisor (Food& Beverage)

Assistant Front Office Manager

Operations Supervisor – Travel & Tourism

Head Chef/Supervisor

AsstMgr-Front Office I

Bar Supervisor

Assistant Manager - Learning & Development

Lounge Supervisor

Technology Innovation & Data Supervisor

Bar Supervisor

Site supervisor

Food & Beverage Supervisor

Assistant Manager - Restaurant (Fi'lia)

Concierge Manager

Assistant Front Desk Manager

Guest Services Manager

Kitchen Supervisor

I want to receive the latest job alerts for hotel operations supervisor in mumbai maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected