Nagpur Maharashtra Sr. technical support engineer Jobs – 34 Open Jobs Today

Sr. Technical Support Engineer
Percept Web Solutions —Nagpur, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- Travel
Sr.Proposal Engineer/Manager
Gondwana Engineers Ltd. —Nagpur, Maharashtra
- From ₹8,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Tower Lead - Network LAN/WAN
HCLTech —Nagpur, Maharashtra
- Weekend availability
- Microsoft Excel
- Management
- Computer Science
4d
Sr Analyst
HCLTech —Nagpur, Maharashtra
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
11d
Senior Administrator - BigFix (Endpoint Management Software)
HCLTech —Nagpur, Maharashtra
- Windows
- Bachelor's degree
- IT
Software Test Engineer / QA Engineer
ADCC Academy —Nagpur, Maharashtra
- Computer Science
- Software troubleshooting
- ERP systems
Sr. PEB Detailer / Checker
Enternetz —Nagpur, Maharashtra
- ₹35,000 - ₹50,000 a month
- Email
- AutoCAD
- Civil engineering
- Microsoft Excel
Quick apply
12d
Junior Engineer – Electronics & Power
Ozone Research & Applications (I) Pvt. Ltd. —Nagpur, Maharashtra
- ₹16,000 - ₹22,000 a month
- Full-time
- AutoCAD
- Electrical experience
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
Trainee Engineer
Enternetz —Nagpur, Maharashtra
- ₹15,000 - ₹18,000 a month
- Full-time
- Civil engineering
- Microsoft Excel
- CAD
- Health insurance
- Paid time off
Quick apply
12d
Technical Lead
Amantya Technologies —Nagpur, Maharashtra
- Computer Science
- Master's degree
- C++
Test Lead
HCLTech —Nagpur, Maharashtra
- Azure
14d
Custom Software Engineer
Accenture —Nagpur, Maharashtra
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Sr. Electrical Engineer - Solar
SHANTI GD GREEN PVT LTD —Nagpur, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- AutoCAD
- PMP
- Master's degree
Quick apply
3d
Site Engineer (Interior Fit-Out)
Task Force Interiors Pvt Ltd —Nagpur, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Commuter assistance
- Cell phone reimbursement
Quick apply
9d
Site Engineer
Task Force Interiors Private Limited —Nagpur, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Food provided
- Paid sick time
Quick apply
7d
UI UX Intern
Fireblaze AI School —Nagpur, Maharashtra
- Computer Science
- ERP systems
- Internship
Software Engineer II - 1634
GHX —Nagpur, Maharashtra
- Computer Science
- B.Sc
- Java
Trainee Engineer
Artefact Projects Limited —Nagpur, Maharashtra
- From ₹1,80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Commuter assistance
Quick apply
Senior Engineer - Vmware Workspace ONE
HCLTech —Nagpur, Maharashtra
- Azure
- Windows
Site Engineer (Civil)
sai lal infrastructure —Nagpur, Maharashtra
- ₹20,000 - ₹35,000 a month
- Full-time
- Analysis skills
- Bachelor's degree
- Construction experience
Quick apply
12d

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Sr. Technical Support Engineer

Percept Web Solutions -
Nagpur, Maharashtra

Apply Now

Job details

Full-time

Qualifications

BCS
MCITP
Computer Science
CCNA
Technical support
Quality assurance
Bachelor's degree
Computer Information Systems
VMWare

Full job description

Job brief:
The Senior Technical Support Engineer is responsible for providing business critical technical support for customers. In addition, the position requires frequent interaction with sales and customers to deliver complete, comprehensive solutions and constant software and process improvement. The role of Senior Technical Support Engineer will be as lead on complex technical installations and will support top-tier customer installations. In addition the Senior Technical Support Engineer with mentor, train and back up other engineers in the technical support department.

Key Responsibilities:
Take ownership of customer issues and see problems through to resolution and provide enterprise level technical support to our customers via phone, web, email and other support channels as required.

Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to technology use, design and configuration.

Provide prompt and accurate feedback to customers.

Effectively communicate complex technical issues to a broad range of customers and departments within Aegis, such as service management, sales, and quality assurance.

Mentor and provided advice to Associate Technical Support Engineers and other Technical Support Engineers as needed.

Take highly complex or sensitive issues elevated from Associate Technical Support Engineers and Technical Support Engineers as needed and directed by management.

Use approved protocol to communicate with engineers on the analysis of issues providing detail description of problems along with steps taken to analyze the problem.
Participate in regular support team meetings.

Contribute to the body of knowledge by creating and maintaining knowledge base articles and other technical documents.

Prepare test systems for replication of user issues.

Required Experience:
A minimum of 2 - 4 years providing enterprise level technical support experience.

Resourceful team player with strong interpersonal skills.

Result-oriented with strong problem-solving skills.

Strong written and verbal skills in the language of support for this position.

The ability to mentor and advise Associate Technical Support Engineers and Technical Support Engineers.

Required Education or Certifications:
A bachelor's degree in computer science, computer information systems or related experience.

Microsoft Certifications including those relevant to SMB such as 70-169 and up to MCITP.

Cisco Certifications including those relevant such as CCNA:Voice.

Vmware Certified Professional (VCP).

Other current certifications are considered a plus.

Salary is commensurate with education and experience.

If you think you would be a fit for this position and are interested in joining our team, please send us your resume along with a cover letter telling us why you’re the right person for this position.
Joining-Immediately.....

Send to: [email protected]

Job Location

Nagpur Based,
But if required should be able to travel for different location

Nature of Job

Full Time

Minimum Age

22+ Years

Apply Now

Refine Your Search

sr. technical support engineer jobs in nagpur maharashtra

Sr. Technical Support Engineer

Sr.Proposal Engineer/Manager

Tower Lead - Network LAN/WAN

Sr Analyst

Senior Administrator - BigFix (Endpoint Management Software)

Software Test Engineer / QA Engineer

Sr. PEB Detailer / Checker

Junior Engineer – Electronics & Power

Trainee Engineer

Technical Lead

Test Lead

Custom Software Engineer

Sr. Electrical Engineer - Solar

Site Engineer (Interior Fit-Out)

Site Engineer

UI UX Intern

Software Engineer II - 1634

Trainee Engineer

Senior Engineer - Vmware Workspace ONE

Site Engineer (Civil)

I want to receive the latest job alerts for sr. technical support engineer in nagpur maharashtra

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If you think you would be a fit for this position and are interested in joining our team, please send us your resume along with a cover letter telling us why you’re the right person for this position.
Joining-Immediately.....

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sr. technical support engineer jobs in nagpur maharashtra

I want to receive the latest job alerts for sr. technical support engineer in nagpur maharashtra

Explore jobs in more locations

If you think you would be a fit for this position and are interested in joining our team, please send us your resume along with a cover letter telling us why you’re the right person for this position. Joining-Immediately.....

Job Location

Nature of Job

Minimum Age

If you think you would be a fit for this position and are interested in joining our team, please send us your resume along with a cover letter telling us why you’re the right person for this position.
Joining-Immediately.....