West Bengal Hotel room service Jobs – 36 Open Jobs Today

AsstDir-Food & Beverage
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
Maintenance
HOTEL SONAR BANGLA —Kolkata, West Bengal
- From ₹13,495.14 a month
- Weekend availability
- Hospitality
- Electrical experience
- Plumbing
Quick apply
Front Desk Receptionist
Brill Rooms PVT. LTD. —Gopalpur, West Bengal
- ₹12,000.00 - ₹15,154.64 a month
- Weekend availability
- Customer service
- English
- Microsoft Office
- Paid time off
- Flexible schedule
Quick apply
Executive Sous Chef
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
Spa Therapist
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Walk-in
- B.Sc
- 12th Pass
- Supervising experience
7d
Front Office Executive
AccorHotel —Kolkata, West Bengal
- Full-time
- Hospitality
Quick apply
Lead Full-Stack Engineer
New Zealand Fresh & Natural India (P) Ltd. —Esplanade, Kolkata, West Bengal
- Up to ₹35,000 a month
- Full-time
- Hospitality
- Computer Science
- DevOps
Quick apply
Front Office Executive
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Supervising experience
7d
Duty Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- No experience needed
- 12th Pass
2d
Front Office Manager
AccorHotel —Kolkata, West Bengal
- Full-time
- Hospitality
Quick apply
Business Development Executive (BDE) - Knatra POS
Knatra —Kolkata, West Bengal
- ₹60,000 - ₹36,00,000 a year
- Part-time
- Hybrid work
- Sales
- English
- 12th Pass
- Health insurance
- Work from home
Quick apply
12d
Guest Service Associate - Front Office
AccorHotel —Kolkata, West Bengal
- Weekend availability
- Hospitality
- Customer service
- 12th Pass
- Flexible schedule
Quick apply
Sales Executive
Silpi Sales Private Limited —Park Street, Kolkata, West Bengal
- ₹18,000 - ₹20,000 a month
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick apply
Dir-Sales (MICE)
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- Sales
- Bachelor's degree

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Front Desk Receptionist
Sb Infowaves Pvt. Ltd. —Salt Lake, Kolkata, West Bengal
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AsstDir-Food & Beverage

Marriott International, Inc -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

B.Sc
12th Pass
Bachelor's degree
Events management

Full job description

Additional Information
Job Number26060664
Job CategoryFood and Beverage & Culinary
Location4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.

Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.

Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).

Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.

Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).

Reviews staffing levels to ensure that guest service and operational needs are met.

Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

Provides feedback to employees based on observation of service behaviors.

Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.

Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.

Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.

Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Strives to improve service performance.

Managing and Conducting Human Resource Activities

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

Communicates and executes departmental and property emergency procedures.

Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Establishes guidelines so employees understand expectations and parameters.

Ensures employees receive on-going training to understand guest expectations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel room service jobs in west bengal

AsstDir-Food & Beverage

Maintenance

Front Desk Receptionist

Executive Sous Chef

Spa Therapist

Front Office Executive

Lead Full-Stack Engineer

Front Office Executive

Duty Manager

Front Office Manager

Business Development Executive (BDE) - Knatra POS

Guest Service Associate - Front Office

Sales Executive

Dir-Sales (MICE)

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