Bengaluru Karnataka Night shift hr Jobs – 92 Open Jobs Today

Customer Support Manager, Contractor Hub
Rippling —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Analysis skills
2d
Customer Support Specialist-Payroll Integrations
Rippling —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Bachelor's degree
- APIs
IR officer / HR Generalist
Moog Inc. —Bengaluru, Karnataka
- Full-time
- MSW
- English
- Master's degree
Customer Support Executive (CSE)
MindClick —Bangalore City, Bengaluru, Karnataka
- ₹18,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Human resources
- Commuter assistance
Quick apply
2d
International Voice Process Executive
International Center for Strategic Alliances —Bengaluru, Karnataka
- Full-time
- English
- Bachelor's degree
- Computer skills
- Health insurance
Quick apply
Team Leader
Computacenter —Bengaluru, Karnataka
- Night shift
- Microsoft Excel
- Management
- Salesforce
Area Manager, GSF Last Mile
ASSPL - Karnataka —Bengaluru, Karnataka
- Weekend availability
- Bachelor's degree
- Leadership
- Flexible schedule
1d
Senior Executive – Admin & Facility
Commure —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Bachelor's degree
- Plumbing
Senior Recruiter US - Non Tech Hiring
LIFESIGHT TECHNOLOGIES PRIVATE LIMITED —Bengaluru, Karnataka
- Full-time
- Databases
- Recruiting
- Communication skills
Quick apply
1d
International customer support Voice
[24]7.ai —Marathahalli, Bengaluru, Karnataka
- ₹19,000 - ₹28,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
- Commuter assistance
Quick apply
Sales Incentive Commissions Analyst & Insights Specialist
Tata Consultancy Services —Bengaluru, Karnataka
- Night shift
- Oracle
- English
- SQL
International Sales Executive
WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED —Bengaluru, Karnataka
- ₹25,000 - ₹4,00,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
Quick apply
Inbound Sales Representative New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Service Delivery Manager - HRO - Employee Lifecycle Management 4D
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- English
- Finance
- Master's degree
Quick apply
9d
Learning & Development Trainer Sourcing Coordinator
Invensis Technologies —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Intern
Hajana Technologies Pvt Ltd —BTM Layout, Bengaluru, Karnataka
- ₹8,000 - ₹10,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Front Line Manager - HRO - Employee Lifecycle Management 4B
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- English
- Finance
- Master's degree
Quick apply
9d
Inbound Sales Management Senior Analyst-Voice
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Inbound Sales Representative Associate-Voice
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Assistant Manager Project Management
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- English
- Finance
- Master's degree
Quick apply

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Customer Support Manager, Contractor Hub

Rippling -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
2 days ago

Qualifications

Management
Slack
Data analysis skills
Analysis skills
Customer support
Leadership
Communication skills

Full job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

As a Customer Support Manager at Rippling, you will lead a high-performing team responsible for delivering exceptional support to our customers. You will act as the point of contact (POC) for all actions and domains within your team, ensuring efficient operations, seamless collaboration, and outstanding customer experiences. This role requires a proactive, strategic mindset combined with strong operational and people leadership skills to drive team performance and process improvements in a fast-paced environment.

You will report directly to the Senior Manager, Customer Support and play a key role in aligning team goals with broader business objectives while driving operational excellence, stakeholder management, and talent development. The ideal candidate is customer-focused, analytical, execution-oriented, and thrives in high-growth environments.

What you will do

Lead, mentor, and support team leads, fostering a culture of accountability, ownership, and customer obsession.
Drive team performance through structured coaching, feedback, performance management, and career development.
Own operational metrics including CSAT, SLA adherence, productivity, quality, adherence, backlog health, and escalation management.
Manage team scheduling, attendance, and workforce coordination to ensure operational coverage and efficiency.
Conduct quality reviews, calibrations, and operational audits to ensure consistency and process adherence.
Design and improve scalable processes for issue resolution, escalation management, onboarding, training, development programs and operational workflows.
Partner cross-functionally with Product, Engineering, Operations, and other stakeholders to resolve customer issues and improve customer experience.
Analyze customer feedback, support trends, and operational metrics to identify process gaps and improvement opportunities.
Drive automation and operational efficiency initiatives to reduce manual effort and improve scalability.
Serve as the primary escalation point for critical customer issues and ensure timely resolution and communication.
Train and mentor team members to strengthen domain expertise, troubleshooting, and customer handling capabilities.

What you will need

Experience: 6–9 years of experience in customer support, operations, or customer-facing teams in fast-paced environments.
Leadership Skills: 3–5 years of mandatory people management experience with a proven ability to coach and develop high-performing teams.
Operational Excellence: Strong experience managing support operations, escalations, SLA adherence, and process improvements at scale.
Analytical Skills: Strong problem-solving and data analysis skills with the ability to derive actionable insights from operational metrics.
Stakeholder Management: Experience collaborating effectively with cross-functional teams including Product, Engineering, and Operations.
Persona: High ownership, strong execution mindset, initiative, and people-oriented leadership approach.
Technical Proficiency: Familiarity with customer support platforms, ticketing systems, CRM tools, and HR or IT systems (preferred).
Communication: Excellent verbal and written communication skills with the ability to communicate clearly and professionally.
Adaptability: Prior Night Shift experience is mandatory. Flexibility to work in US time zones and adapt to evolving priorities is required.
Customer-First Mindset: Strong commitment to delivering exceptional customer experiences while balancing operational efficiency.

Additional Information

Rippling is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender identity or expression, age, sexual orientation, veteran or military status, or any other legally protected characteristic.

Rippling is committed to providing reasonable accommodations for candidates with disabilities during the hiring process. To request an accommodation, please email .

Rippling highly values in-office collaboration and company culture. For office-based employees living within a defined radius of a Rippling office, working from the office at least three days a week under current policy is considered an essential function of the role.

Apply Now

Refine Your Search

night shift hr jobs in bengaluru karnataka

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