Tn Import export documentation logistics Jobs – 53 Open Jobs Today

Senior Customer Service Specialist
Buckman —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Logistics Coordinator
Seredip Sourcing Private Limited —Coimbatore, Tamil Nadu
- ₹18,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
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Supply Chain Intern
Medisequence Pvt Ltd —Chennai, Tamil Nadu
- Urgently hiring
- Analysis skills
- In-person
- Manufacturing
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12h
Customer Service Manager(Freight Forwarding)
seashell logistics —Egmore, Chennai, Tamil Nadu
- Full-time
- Communication skills
- Health insurance
Quick apply
Customer Service (CS) & Pricing Executive
Westwind Shipping and Logistics Pvt. Ltd. —Chennai, Tamil Nadu
- From ₹23,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
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Supply Chain Intern
Micro genomics India Pvt Ltd —Chennai, Tamil Nadu
- Urgently hiring
- Analysis skills
- In-person
- Manufacturing
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14d
Senior Associate
NewAge Software and Solutions —Chennai, Tamil Nadu
- Night shift
- Bachelor's degree
- Communication skills
Logistics & Supply Chain Management
ETOS Technology Private Limited —Redhills, Chennai, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply
8d
Senior Operations Manager
Elite Screens India Pvt Ltd —Kallapalayam, Coimbatore, Tamil Nadu
- ₹5,50,000 a year
- Full-time
- Project management
- In-person
- Leadership
Quick apply
Assistant Manager - Stores
Eriez —Chennai, Tamil Nadu
- Full-time
- Management
- ERP systems
- English
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Exim Executive
Seyyon Hitech Polyfabs Private Limited —Erode, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- English
- Bachelor's degree
- Health insurance
Quick apply
7d
Manager – CHA (Customs House Agent)
E-Ship Global Logistics India Private Limited —Chennai, Tamil Nadu
- ₹60,000 - ₹80,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
- Paid sick time
Quick apply
Senior Operations Manager
CHYOWE —Chennai, Tamil Nadu
- ₹30,000 - ₹35,000 a month
- Full-time
- Oracle
- ERP systems
- Master's degree
- Commuter assistance
Quick apply
8d
Operations Executive
Lucas Nona Pvt Ltd —Chennai, Tamil Nadu
- From ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Health insurance
- Paid time off
Quick apply
Purchasing Assistant cum Office Coordinator
DAKSEN GTC —Tiruchirappalli, Tamil Nadu
- ₹7,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
1d
Senior Purchase Officer
Emerald Jewel Industry India Limited —Tudiyalur, Tamil Nadu
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
- Health insurance
- Life insurance
Quick apply
Logistics Executive
Paranthaman Exporters —Perundurai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
Logistics Executive
Mipalloy Private Limited —Irungattukottai, Tamil Nadu
- ₹17,000 - ₹20,000 a month
- Full-time
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply
Accounts Executive
THE AGARWAL GROUP —Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
Quick apply
MGF OTM Sr Process expert
Maersk —Chennai, Tamil Nadu
- Full-time
- Oracle

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Senior Customer Service Specialist

Buckman -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
SAP
Supply chain
English
Microsoft Office
Sales
Analysis skills
Bachelor's degree
Supply chain management
Data entry
Computer skills
Logistics
Manufacturing
Supply Chain Management
Communication skills

Full job description

Senior Customer Services Specialist

Location: Chennai, India
Required Language: English
Employment Type: Full-Time
Seniority Level: Associate
Travel Mode: <10%

About Us:

Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman works proactively and collaboratively with its worldwide customers in pulp, paper, leather, and water treatment to deliver exceptional service and innovative specialty chemical solutions to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Buckman is in the middle of a digital transformation of its businesses and is focused on building the capabilities and tools in support of this.

Purpose:

Customer Service & Logistics specialists play a crucial role in delivering exceptional customer service and ensuring efficient operations to both internal and external Buckman customers. By leveraging their extensive knowledge of company products, sales policies, supply chain procedures, and shipping methods and terms.
Our focus is on delivering a unique customer experience that fosters customer loyalty, attraction, and satisfaction, going above and beyond their expectations. Also, we approach our business and operational processes systematically, aiming to meet customer expectations by continuously improving our operational practices.

Qualifications & experience:

Full-time bachelor’s degree in business / Logistics/ Supply chain Management from a reputed university
5-8 years' experience in Customer service or Logistics in manufacturing or Specialty chemicals industry.

Job Description:

Customer Experience, Operational Excellence and Agility:

First point of contact to handle Customers and Sales - focal point of information sharing and pulling the right resources to support day to day business.
Call to attention - Organizing with cross functional departments to meet customer requirements as well as addressing any related concerns and issues to execute the orders.
Accurate, cost effective and prompt execution of every order including receipt of evidence on sales orders, bank contracts and other pertinent documentation.
Proactive communication with customers and sales and updating real time information in master data and related system.
Obtaining regular feedback regarding customer satisfaction, gain industry and product knowledge.
Performing prompt and timely data entry to SAP system to maintain Sales Order, generate Proforma Invoice, create delivery, generating Collection Advice, and Price List by Customer to ensure accuracy of information for relevant users.
Ensure every order is executed as a Perfect order; adhered to Service Level Agreement.
Processing sales orders by ensuring Proforma Invoice is issued promptly to customers accurately and within the SLA time frame.
Actively participating/updating/contributing in Daily order fulfilment update and discussion to

review sales orders prioritization and addressing to operation / sales related issues.

Active support in S&OP process and meeting to review sales progress, Market updates, Slow and obsolete inventory and addressing constraints from sales and operations.
Resolve customer impacting complaints by clarifying, determining the root cause of the problem: selecting and explaining the best solution to resolve the problem; expediting.

correction or adjustment; following up to ensure resolution completion.

Service Enquiries - Customer tender and survey, general enquires, working with sales on new technology introduce.
Ability to adapt for any new additional/ expansion of roles and responsibilities to align with the business needs.

Effective Logistics operation and management:

Managing of freight forwarders / transporters in achieving price negotiation, at the same

time prompt and efficient services for prompt delivery to customers.

Managing and coordinating with freight forwarders / transporters on clearance of inbound

shipments and deliveries to or plant / toll; timely loading and transportation of shipment to
meet customers' delivery timeline.

Ensuring the overall outbound shipments requirements and documentations processes are performed timely and right first time.
Reviewing and evaluating various tools and techniques to improve logistics and warehousing efficiency.
Active review of freight cost by region and customer to ensure proper freight recovery from customer (100% freight sales/recovered from customer).
Periodic review freight cost and negotiate for lower or competitive freight rates from forwarders and transporters.

Effective Identification and Management of Logistics Regulations and Compliance:

Support ISO requirements by following procedures and as requested, supporting internal and external audit requirements.
Identifying all export and/or overseas country logistics regulations and compliance as an on-going task.
To develop the correspondent master data or report of both import and export regulations and compliance details.
To pro-actively gather the logistics regulation updates from local and overseas, with the countries we're dealing with both purchases and sales (import and export).
To effectively communicate new regulations/compliance and logistics matters to all relevant stakeholders.
To support in the FTA (Free Trade Agreement) processing and improve/sustain value in sales.
Continuously pursuing, implementing, and driving cost reduction activities through creative and innovative options/ways to improve overall OTC (order to cash) performance.

Key Competencies / Characteristics:

Good communication skills; fluent in spoken and written English.
Proactively and independently work to meet targets and goals.
Strong Customer service skills.
Strong analytical and problem-solving skills.
Ability to interact and deal with people from various cultural backgrounds/level.
Motivated, independent, resourceful, efficient and able to handle several projects simultaneously.
Computer proficiency with sound knowledge in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)
Familiar with SAP system especially in OTC workstream.
Ability to work well in a team-based environment.

#LI-AP1

Apply Now

Refine Your Search

import export documentation logistics jobs in tn

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