Thiruvananthapuram Kerala Customer service manager Jobs – 74 Open Jobs Today

Customer-BD-Manager-CPQ
EY —Thiruvananthapuram, Kerala
- Oracle
- Marketing
- Salesforce
Business Associate
INNOSTUS INC —Kaudiar, Kerala
- ₹3,00,000 - ₹4,50,000 a year
- Full-time
- Walk-in
- English
- Bachelor's degree
- In-person
Quick apply
13d
Collection Executive
prime capitals nidhi limited —Manacaud, Thiruvananthapuram, Kerala
- ₹12,000 - ₹25,000 a month
- Full-time
- Customer service
- 12th Pass
- Driving
Quick apply
1d
Branch Manager
TRIONET INFO SOLUTIONS —Thiruvananthapuram, Kerala
- Up to ₹30,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
- Paid time off
Quick apply
Sr. Team Lead - Sales
Stories Global Homes Pvt Ltd —Thiruvananthapuram, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
10d
Outlet Manager - Bar Manager
Gokulam Grand, Trivandrum —Kuzhivila, Thiruvananthapuram, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Inventory control
- Team management
- Paid time off
- Cell phone reimbursement
Quick apply
13d
Assistant Front Office Manager
Hotel Lake Palace —Vettutura, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Administrative experience
- In-person
- Food provided
Quick apply
2d
Accounts Manager- Medical
Tracona Solutions LLP —Thiruvananthapuram, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Accounting
Quick apply
Project Manager II-DAM ESL (Digital Asset Management)
UST Global —Thiruvananthapuram, Kerala
- Management
- Research
- Java
Business Development Manager
SHAREWEALTH SECURITIES LTD —Thiruvananthapuram, Kerala
- ₹20,000 - ₹50,000 a month
- Full-time
- Finance
- Master's degree
- Business development
- Cell phone reimbursement
Quick apply
Assistant Store Manager
Kunnil Hypermarket —Kaniyapuram, Thiruvananthapuram, Kerala
- Full-time
- Sales
- Customer service
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
HR Manager
Ambrosia —Palayam, Thiruvananthapuram, Kerala
- ₹25,000 - ₹32,000 a month
- Full-time
- MSW
- Microsoft Excel
- Management
- Health insurance
- Paid time off
Quick apply
7d
Manager - Territory Sales
Vodafone Idea —Thiruvananthapuram, Kerala
- Master's degree
- MBA
- Communication skills
Operations & Executive Coordinator
JMJ Insurance Service Center —Sasthamangalam, Thiruvananthapuram, Kerala
- ₹12,000 - ₹15,000 a month
- Email
- Customer service
- English
- In-person
- Health insurance
- Paid time off
Quick apply
Store Manager
V-Kay supermarket —Kazhakuttam, Kerala
- From ₹15,000 a month
- Full-time
- Sales
- Inventory management
- Customer service
Quick apply
4d
Branch Manager
Family Development Co-operative Thrift & Credit Society Ltd —Kattakada, Thiruvananthapuram, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- In-person
- Leadership
Quick apply
Assistant Showroom Manager
Bosq —Thiruvananthapuram, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
Sales Manager
ALFA ELEVATOR —Thiruvananthapuram, Kerala
- ₹30,000 - ₹60,000 a month
- Full-time
- Up to 50% travel
- Sales
- English
- Cell phone reimbursement
Quick apply
AREA DEVELOPMENT MANAGER
prime capitals nidhi limited —Manacaud, Thiruvananthapuram, Kerala
- ₹20,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
Associate, Client Partnerships
Zyxware Technologies —Technopark, Thiruvananthapuram, Kerala
- Computer Science
- Finance
- Master's degree

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Customer-BD-Manager-CPQ

EY -
Thiruvananthapuram, Kerala

Apply Now

Job details

Qualifications

Pricing
Oracle
Marketing
SAP
Salesforce
Master's degree
Analysis skills
Business Administration
AI
MBA
Leadership

Full job description

Location: Trivandrum

Other locations: Primary Location Only

Salary: Competitive

Date: May 22, 2026

Job description

Requisition ID: 1693727

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Manager - CPQ

Customer| Marketing, Sales & Service Practice

Practice: Customer

About Us: The Customer team consults Front Office Business Transformation for EYs global clients covering Sales, Marketing, Customer Service & Pricing pillars. Customer team leverages both Digital Transformation & Customer Experience domains to drive transformations for clients.

Role Summary

The Manager - Configure Price Quote (CPQ) will be responsible for leading strategic initiatives to design, implement, and optimize CPQ solutions for clients across industries. This role requires strong functional and technical expertise in CPQ platforms, pricing strategy, and sales operations. The Manager will work closely with cross functional teams to streamline quoting processes, enhance pricing accuracy, and improve customer experience. The role also includes oversight of project delivery, stakeholder engagement, and team leadership.

Key Responsibilities

CPQ Solution Design & Implementation
Design, configure, and implement CPQ solutions tailored to client business requirements, functional design, process flow design, user story development.
Lead the end-to-end project lifecycle, including requirement gathering, solution design, configuration, testing, deployment, and post-implementation support.
Analyse existing pricing models, discount structures, and approval workflows to identify optimization and automation opportunities.
Recommend process improvements to enhance quote accuracy, reduce cycle times, and improve sales productivity.
Establish governance frameworks and best practices for pricing and quoting processes.

Client Advisory & Project Delivery

Serve as a trusted advisor to client stakeholders on CPQ transformation, sales process improvement, and configuration strategies.
Develop project plans, manage timelines, and ensure delivery of high-quality, scalable solutions.
Prepare and present business cases, solution roadmaps, and performance insights to senior leadership.

Team leadership & Practice development

Lead & mentor a team of consultants and analysts to ensure successful project execution.
Provide training, enablement, and documentation to client teams on CPQ tools, features, and best practices.
Contribute to the development of accelerators, frameworks, methodologies, and best practices within the practice.
Support business development activities, including proposal development, solution design, and thought leadership creation.

Required Skills & Qualifications

MBA or equivalent degree in Business, Marketing, Technology, or a related discipline.
10+ years of overall experience, including a minimum of 7 years in CPQ implementation, sales operations, pricing, or related consulting roles.
Experience delivering large-scale CPQ or sales transformation programs within consulting environment.
Knowledge of advanced pricing methodologies, discounting structures, approval workflows, and sales governance processes.
Technical Skills: Strong expertise in leading CPQ platforms (Salesforce CPQ, Oracle CPQ, SAP CPQ) with a solid understanding of integration with CRM and ERP ecosystems.
Analytical Skills: Deep understanding of pricing strategies, product configuration logic, quoting processes, and analytical frameworks.
Exceptional communication, stakeholder management, problem-solving, and leadership capabilities, with experience managing cross-functional teams and client engagements.

Preferred Qualifications

Familiarity with automation, AI-enabled pricing engines, and next-generation CPQ capabilities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Apply Now

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customer service manager jobs in thiruvananthapuram kerala

Customer-BD-Manager-CPQ

Business Associate

Collection Executive

Branch Manager

Sr. Team Lead - Sales

Outlet Manager - Bar Manager

Assistant Front Office Manager

Accounts Manager- Medical

Project Manager II-DAM ESL (Digital Asset Management)

Business Development Manager

Assistant Store Manager

HR Manager

Manager - Territory Sales

Operations & Executive Coordinator

Store Manager

Branch Manager

Assistant Showroom Manager

Sales Manager

AREA DEVELOPMENT MANAGER

Associate, Client Partnerships

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