Chennai Tamil Nadu E commerce manager Jobs – 124 Open Jobs Today

E-commerce Operations Manager
MONKSTORY —Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Inventory management
- English
- In-person
Quick apply
1d
E-commerce Manager – Amazon & Online Marketplaces
Shashan Innovare Private Limited —George Town, Chennai, Tamil Nadu
- ₹35,000 - ₹65,000 a month
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick apply
Senior Product Manager – Amazon E-commerce
BEEYOOND GAMING —Chennai, Tamil Nadu
- ₹50,000 - ₹65,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
9d
Senior Ecommerce Manager
The Prafazos Company —T Nagar, Chennai, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Sales
- Master's degree
- Analysis skills
- Paid sick time
Quick apply
Merchandising Manager
Frutta services Pvt Ltd —Chennai, Tamil Nadu
- ₹30,000 - ₹1,00,000 a month
- Full-time
- Merchandising
- Analysis skills
- In-person
- Health insurance
- Work from home
Quick apply
Merchandising Manager
Frutta —Alandur, Chennai, Tamil Nadu
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Merchandising
- Analysis skills
- In-person
- Health insurance
- Paid time off
Quick apply
Accounts Manager
Hourglass Design Private Limited —Chennai, Tamil Nadu
- Up to ₹40,000 a month
- Full-time
- English
- Bachelor's degree
- GAAP
- Paid sick time
Quick apply
E-COM / SOCIAL MEDIA MANAGER
Hotel Shoppee India Pvt Ltd —Puzhal, Chennai, Tamil Nadu
- ₹25,000 - ₹50,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
- Cell phone reimbursement
- Flexible schedule
Quick apply
6d
Hiring Admin & Facilities Manager
Mr Med —Royapettah, Chennai, Tamil Nadu
- ₹35,000 - ₹45,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Project management
Quick apply
Project Manager/PMO Manager
UPS —Chennai, Tamil Nadu
- Full-time
- Azure
- PMP
- DevOps
City Training Manager/ State Training Manager
Eatskart —Chennai, Tamil Nadu
- ₹25,000.00 - ₹54,938.16 a month
- Full-time
- Microsoft Powerpoint
- English
- Analysis skills
- Commuter assistance
- Health insurance
Quick apply
E-commerce Growth Manager – D2C Website & Marketplaces
Shashan Innovare Private Limited —Chennai, Tamil Nadu
- ₹25,000 - ₹50,000 a month
- Full-time
- Social media management
- In-person
- Marketing
Quick apply
CRM Manager
BEEYOOND GAMING —Chennai, Tamil Nadu
- ₹65,000 - ₹75,000 a month
- Full-time
- Analysis skills
- APIs
- In-person
Quick apply
20h
Key Accounts Manager
Mookuthi —Chennai, Tamil Nadu
- ₹50,000 - ₹85,000 a month
- Full-time
- APIs
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
E-Commerce Marketplace Specialist
Rama Pure water Private Limited —Neelankarai, Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Business Administration
- In-person
Quick apply
4d
E-Commerce Executive – Amazon, Flipkart & Marketplace Operations
NEXEX CLOUD SOLUTIONS PVT LTD —Chennai, Tamil Nadu
- ₹25,000 a month
- Full-time
- Microsoft Excel
- Inventory control
- Inventory management
- Paid sick time
Quick apply
7d
E-Commerce Marketplace & Sales Manager
SHREE SAI INFOCOMM —Chintadripet, Chennai, Tamil Nadu
- ₹18,000 - ₹23,000 a month
- Full-time
- Analysis skills
- In-person
Quick apply
Social Media Manager
BEEYOOND GAMING —Chennai, Tamil Nadu
- ₹55,000 - ₹60,000 a month
- Full-time
- Marketing
- Social media management
- Bachelor's degree
Quick apply
2d
Program Manager, RBS SPEG UDE
ADCI - BLR 14 SEZ —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- SQL
- Project management
Learning & Delivery Operations Lead
Schneider Electric —Chennai, Tamil Nadu
- Online application
- Microsoft Excel
- English
- Microsoft Office
- Flexible schedule
11d

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E-commerce Operations Manager

MONKSTORY
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹25,000 - ₹40,000 a month
1 day ago

Qualifications

Inventory management
Logistics
English
3PL
E-Commerce
Supply chain management
Order fulfilment

Full job description

Company: Monkstory
Function: Operations & Supply Chain
Role: Operations Manager – E-commerce & Fulfilment

About the Role

Monkstory is looking for a hands-on Operations Manager to manage our day-to-day e-commerce fulfilment and inventory operations across our own warehouse and third-party warehouse partners.

The role will be responsible for ensuring that orders are processed and dispatched on time, inventory remains accurate across systems and warehouses, logistics issues are resolved quickly, and customers receive their orders without operational delays.

You will work closely with our internal team, logistics partners, customer service team and our 3PL partner, Prozo.

Key Responsibilities

1. Order Processing & Dispatch

Manage daily order processing and dispatch through Shopify and Unicommerce/Uniware.
Ensure orders are allocated, picked, packed and dispatched within defined timelines.
Monitor pending, unfulfilled and stuck orders daily.
Coordinate with the warehouse team to ensure dispatch SLAs are maintained.
Identify and resolve order processing or system-related issues.
Ensure correct AWB, invoice, shipping label and order documentation.

2. Logistics Management

Coordinate with courier and logistics partners for daily pickups and deliveries.
Monitor shipments from dispatch until successful customer delivery.
Track delayed, stuck, lost and undelivered shipments.
Manage NDR (Non-Delivery Report) cases and ensure timely re-attempts.
Monitor RTOs and work towards reducing avoidable RTOs.
Escalate recurring courier or delivery issues with logistics partners.

3. Customer Delivery Coordination

Coordinate with the Customer Service team for delivery-related issues.
Support customers where operational intervention is required for delayed or failed deliveries.
Coordinate address corrections, delivery re-attempts and other shipment-related requests.
Ensure customer delivery problems are resolved quickly rather than being passed between teams.

4. Inventory Management

Maintain accurate inventory across Shopify, Unicommerce and physical warehouses.
Monitor inventory movement between Monkstory's own warehouse and third-party warehouses.
Conduct regular inventory reconciliation between physical stock and system stock.
Investigate and resolve inventory mismatches.
Monitor inward, outward, returns, damaged stock and inventory adjustments.
Ensure stock movements are correctly recorded in the system.

5. Prozo / 3PL Coordination

Own day-to-day operational coordination with Prozo, Monkstory's third-party warehouse partner.

Responsibilities include:

Coordinating inventory inward and GRN.
Ensuring GRNs are completed correctly and on time.
Coordinating stock transfers between warehouses.
Managing gate passes and transfer documentation.
Coordinating dispatch and logistics from the Prozo warehouse.
Resolving inventory discrepancies with the Prozo team.
Following up on pending inward/outward inventory.
Ensuring Prozo follows Monkstory's fulfilment and inventory processes.
Escalating operational issues and ensuring closure.

6. Returns & Reverse Logistics

Monitor customer returns and RTO inventory.
Ensure returned products are received and inwarded correctly.
Coordinate QC and inventory updates for returned products.
Ensure saleable inventory is made available again quickly.
Track damaged, rejected or missing inventory separately.

7. Daily Operations Control

The Operations Manager should have complete visibility of:

Orders received
Orders dispatched
Pending orders
Delivery delays
NDRs
RTOs
Returns pending inward
GRNs pending
Stock transfers pending
Inventory mismatches
Prozo operational issues

Operational problems should be identified proactively rather than waiting for customer complaints.

Key Performance Indicators (KPIs)

Performance will primarily be measured on:

Order dispatch TAT
% orders dispatched within SLA
Successful delivery rate
NDR resolution rate
RTO percentage
Inventory accuracy
GRN turnaround time
Return inward turnaround time
Number of ageing/pending orders
Resolution time for logistics issues
Accuracy of stock across Shopify, Unicommerce and warehouses

Skills & Experience

2–5 years of experience in e-commerce operations, fulfilment, logistics or inventory management.
Experience with Unicommerce/Uniware strongly preferred.
Experience working with Shopify or similar e-commerce platforms.
Understanding of courier aggregators and logistics operations.
Experience coordinating with warehouses or 3PL partners.
Strong Excel / Google Sheets skills.
Good understanding of GRN, gate pass, stock transfer, NDR, RTO and reverse logistics processes.
Strong follow-up and problem-solving ability.
Comfortable working in a fast-moving e-commerce environment.

What We’re Looking For

We need someone who takes ownership, not someone who simply forwards operational problems to another team.

If an order is stuck, inventory doesn't match, a GRN is pending or a shipment isn't reaching the customer, this person should be able to identify the problem, coordinate with the right teams and drive it to closure.

The goal is simple:

Right product. Right inventory. Dispatched on time. Delivered to the customer.

Pay: ₹25,000.00 - ₹40,000.00 per month

Experience:

E-Commerce: 1 year (Preferred)

Language:

English (Required)

Work Location: In person

Quick apply

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