Head of delivery Jobs

Head of Delivery
RaftLabs —Remote
- ₹9,00,000 - ₹12,00,000 a year
- Full-time
- Remote
- Software development
- Agile
- AI
Head of Delivery
Dyson —Bengaluru, Karnataka
- Salesforce
- Project management
- Team management
12h
Area Manager (DGP)
DHL —Durgapur, West Bengal
Cambridge Head
PALLAVI INTERNATIONAL SCHOOL,Bachupally —Bachupally, Hyderabad, Telangana
- ₹1,00,000 - ₹2,00,000 a month
- Full-time
- Master's degree
- Education
- Organizational skills
Quick apply
6d
Head of Partner Performance Management
ESP Global Services Limited —Pune, Maharashtra
- ₹38,00,000 - ₹45,00,000 a year
- Budgeting
- Leadership
- Analytics
Quick apply
12d
VP/AVP - Delivery Head
Infosys Limited —Bengaluru, Karnataka
4d
Customer Service Specialist
Kaiterra —Bangalore City, Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- English
- In-person
- Flexible schedule
Quick apply
Head of Strategic Delivery Planning & Governance
Haleon —Bengaluru, Karnataka
- Full-time
- Agile
Head of Strategy - India & South Asia
Uber —Bengaluru, Karnataka
- Full-time
- Leadership
Head of Content, B2C
Cialfo —Delhi, Delhi
- Research
Quick apply
1h
Operations & Client Relationship Head
HELIOS SYSTEMS PTE LTD —Noida, Uttar Pradesh
- Up to ₹50,00,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Center Head
Nextgen Group Services —Lakhimpur, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- Microsoft Office
- Business development
Quick apply
3d
Technical Delivery Manager / Head of Technical Delivery
Flycatch Infotech Private Ltd —Kochi, Kerala
- ₹7,90,708.97 - ₹12,00,003.00 a year
- Computer Science
- Java
- Bachelor's degree
Quick apply
Product Director - CRM (Head of Product)
Optimiser —Remote
- Up to ₹40,00,000 a year
- Full-time
- Remote
- CRM software
- Hospitality
- English
- Work from home
- Paid sick time
Quick apply
6d
Cambridge Coordinator
Allenhouse Public School —Lucknow, Uttar Pradesh
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Project management
- Health insurance
Quick apply
1d
Procurement Head
Boni —Remote
- ₹1,00,000 - ₹2,50,000 a month
- Full-time
- Remote
- AI
- Negotiation
Quick apply
11d
Delivery Head
enreap —Pune, Maharashtra
- Computer Science
- PMP
- Sales
Delivery Head
Rezo.ai. —Noida, Uttar Pradesh
- Full-time
- Management
- Computer Science
- Engineering
Business Head - BIM Academy
Engridd Labs Pvt Ltd —Thiruvananthapuram, Kerala
- From ₹50,000 a month
- Full-time
- Business development
- Project management
- Bachelor's degree
Quick apply
8d
Operation Head
Ankur Lighting —Sahibabad, Ghaziabad, Uttar Pradesh
- ₹25,000 - ₹50,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
1d

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Head of Delivery

RaftLabs
Remote

Apply Now

Job details

Full-time
₹9,00,000 - ₹12,00,000 a year

Qualifications

Software development
Agile
AI
Communication skills
SDLC

Full job description

Job Information

Date Opened

06/10/2026

Job Type

Full time

Industry

Technology

Work Experience

4-5 years

Salary

9 - 12 LPA

Remote Job

Job Description

This is a remote position.

About RaftLabs

RaftLabs is an AI-native custom software development company building products and platforms for clients across the globe. We operate as a fully remote team and work across diverse domains, from SaaS products to enterprise integrations to AI-powered workflows. We move fast, we care about craft, and we hold ourselves to a high bar on delivery quality.

As we scale, we need someone who can hold the entire delivery engine together.

The Role

This is not a typical project manager role.

You will be the single point of accountability for delivery across all active projects at RaftLabs. You will sit above our project managers, not beside them. Your job is to make sure every project is running on track, every client is informed and happy, and every manager is doing what they are supposed to do. When they are not, you escalate, course-correct, or take charge.

Think of it this way: 15 projects are running in parallel. Five managers own them. You own all five managers.

What You'll Own

Delivery Oversight

Maintain a real-time pulse on every active project: timelines, risks, blockers, and progress

Ensure no delivery slips are without early visibility and a mitigation plan in place.

Identify projects that are off-track before the client notices

Manager Accountability

Ensure every project manager is following their defined SOP consistently and not just occasionally

Run regular check-ins with PMs and hold them accountable to their commitments.

Act as the escalation layer between PMs and leadership.

Client Health

Make sure every client is receiving regular, structured updates.

Ensure meeting minutes are documented after every client call

Run or oversee periodic temperature checks to catch dissatisfaction early

Step in on client communication directly when a situation needs a senior hand.

Estimation & Billing Hygiene

Review and challenge estimates before they go out; spot underestimation, over-commitment, or scope creep before it becomes a problem.

Ensure all hours are being logged accurately and on time

Make sure that work being done is being billed correctly with no value leakage

Process Compliance

Ensure the RaftLabs Manager OS (our internal operating system for delivery) is being followed across all projects

Identify gaps in how managers are operating and close them through coaching, escalation, or process improvement.

Requirements

What We're Looking For

Experience

3 to 5 years of experience managing software delivery at a services or agency company

Has managed multiple projects simultaneously across different domains and client types

Has directly managed or overseen project managers or team leads, not just developers.

Solid familiarity with the software development lifecycle (Agile, sprints, releases), well enough to challenge estimates and spot risk

Prior experience specifically at a tech services or custom software development company

Has worked in fast-moving, multi-client environments where context switching is the norm

Skills & Traits

Exceptional at context switching: you can move from a billing conversation to a technical estimate review to a client escalation in the same afternoon.

Strong communicator, written and verbal, especially in a sync and remote environment

Detail-oriented without being a bottleneck; you track everything but do not slow things down.

Comfortable challenging estimates, pushing back on over-commitment, and having hard conversations when deliveries are at risk

Ownership mindset: You do not wait for problems to come to you; you find them first

Remote-Ready

Has worked in a fully remote setup and knows how to build accountability and visibility without micromanaging

Disciplined about documentation, a sync updates, and structured communication.

What Success Looks Like at 90 Days

You know every active project, its status, its risks, and its client relationship health without needing to ask the founder

Every PM is being held to their SOP consistently

No delivery surprise goes unreported for more than 24 hours

The founders have stopped worrying about delivery

Benefits

Why Join RaftLabs

Direct impact: you will own a function that directly shapes how the company grows and retains clients

High trust, high autonomy: we give ownership to people who have earned it

A team that has built real products for real clients across healthcare, fin-tech, retail, hospitality, and more

Remote-first culture with strong a sync communication practices

A company actively moving toward an AI-native model: you will be building the delivery function of tomorrow's agency, not yesterday's.

Apply Now

Refine Your Search

Head of Delivery

Head of Delivery

Area Manager (DGP)

Cambridge Head

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VP/AVP - Delivery Head

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Head of Strategic Delivery Planning & Governance

Head of Strategy - India & South Asia

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Technical Delivery Manager / Head of Technical Delivery

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