Chennai Tamil Nadu Customer relationship executive Jobs – 902 Open Jobs Today

CRM Executive
LML Homes LLP —Kilpauk, Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
1d
Customer Relationship Executive
Maxpro Technologies —Chennai, Tamil Nadu
- Up to ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Quick apply
CEO – Chief Executive Officer
Emriom Fze —Chennai, Tamil Nadu
- Up to ₹50,00,000 a year
- Full-time
- Business development
- In-person
- Leadership
Quick apply
2d
Customer Relationship Executive
Chennai Nest —Chennai, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Weekend availability
- Remote
- Customer service
- English
- Bachelor's degree
- Work from home
Quick apply
US Customer Relationship Executive
GML Soft Labs —Chennai, Tamil Nadu
- Night shift
- Customer service
- English
- Communication skills
Customer Service Executive
Sparkle Laser technology LLP —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
9d
Customer Support Executive - Freshers welcome
FreeElective Network —Chennai, Tamil Nadu
- ₹1,50,000 - ₹3,00,000 a year
- Full-time
- English
- Analysis skills
- Project management
- Work from home
Quick apply
Senior Manager
Datamark, Inc. —Chennai, Tamil Nadu
- ₹16,00,000 - ₹17,00,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
5d
Customer Relationship Executive
Comey Clothing Private Limited —Egmore, Chennai, Tamil Nadu
- ₹3,00,000 - ₹4,80,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
5d
Business Development Executive (BDE)
Lyzoo Technologies Private limited —Chennai, Tamil Nadu
- ₹25,582.82 - ₹60,959.07 a month
- Full-time
- Customer service
- ERP systems
- English
- Commuter assistance
- Health insurance
Quick apply
Director - Customer Success (APAC)
Rocketlane —Chennai, Tamil Nadu
- Communication skills
Personal Secretary to Managing Director
CHITRA KRISHNASSWAMY VIDYALAYA CBSE SCHOOL —Kodambakkam, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Business Development Executive (BDE)
Cornixe Private Limited —Chennai, Tamil Nadu
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
Executive Director - Group Business
Spartek Ceramics India Ltd —Chennai, Tamil Nadu
- ₹28,00,000 - ₹30,00,000 a year
- Full-time
- Business development
- Travel
- In-person
Quick apply
9d
Process Executive (Banking Services- Administrator)
Equiniti —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- B.Sc
- Administrative experience
Customer Success Manager
Pando —Chennai, Tamil Nadu
- Full-time
- AI
- Communication skills
Business Development Executive
Make Things Simple —Chennai, Tamil Nadu
- ₹20,000 - ₹26,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Cell phone reimbursement
Quick apply
10d
Corporate Partnership /Business Development Executive
22Yards Playoff Pvt Ltd —Perungudi, Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Hospitality
- Business development
- Presentation skills
Quick apply
2d
Sales and Marketing Manager
CTARS —Chennai, Tamil Nadu
- ₹50,000 - ₹65,000 a month
- Email
- CRM software
- Sales
- Marketing
Quick apply
2d
Business Development Executive (BDE)
Bavis Technologies Pvt. Ltd. —Chennai, Tamil Nadu
- ₹4,00,000 - ₹6,00,000 a year
- Email
- CRM software
- AutoCAD
- CAD
- Paid time off
- Cell phone reimbursement
Quick apply
3d

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CRM Executive

LML Homes LLP
Kilpauk, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹25,000 - ₹40,000 a month
1 day ago

Benefits

Internet reimbursement
Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Customer service
Administrative experience
Bachelor's degree
Customer support
Office experience

Full job description

Customer Relationship Management

Act as the primary point of contact for customers after booking.
Maintain professional and regular communication with customers.
Understand customer requirements, concerns and expectations.
Build strong and long-term customer relationships.
Ensure customers receive timely and accurate information regarding their property.

B. Booking & Documentation

Coordinate the customer booking process and ensure completion of required documentation.
Verify customer KYC and other relevant documents.
Maintain accurate customer records in the CRM system.
Coordinate with Sales, Legal and Accounts teams for agreement and documentation requirements.
Track pending documents and follow up with customers for timely submission.

C. Payment & Collections Coordination

Maintain records of customer payment schedules and outstanding amounts.
Send payment reminders and demand notices as per approved schedules.
Coordinate with the Accounts/Finance team regarding customer payments.
Follow up with customers for pending payments.
Update payment status and customer records in the CRM system.
Escalate delayed payments to the reporting manager as required.

D. Customer Query & Grievance Handling

Respond promptly to customer queries through phone, email and other approved communication channels.
Register and track customer complaints and service requests.
Coordinate with concerned departments for resolution of customer issues.
Ensure complaints are closed within defined timelines.
Maintain proper records of complaints, actions taken and closure status.
Escalate unresolved or critical issues to the CRM Manager/Management.

E. Coordination with Project Team

Coordinate with Project, Civil, MEP and Quality teams regarding construction-related customer queries.
Provide customers with approved project updates and information.
Coordinate customer site visits wherever permitted.
Assist in communicating construction progress and important project milestones.
Ensure only authorized and verified information is shared with customers.

F. Agreement, Registration & Legal Coordination

Coordinate with customers regarding sale agreements, registration and other legal documentation.
Liaise with Legal and Documentation teams for pending requirements.
Track agreement and registration status.
Ensure customers are informed about important documentation timelines.
Maintain proper records of completed and pending documentation.

G. Possession & Handover

Coordinate the customer possession process.
Prepare and maintain possession schedules.
Coordinate with Project, Quality, Accounts and other departments for handover readiness.
Communicate possession-related requirements to customers.
Coordinate snag/defect reporting and closure before handover.
Ensure required handover documents are completed and maintained.

H. Post-Sales Customer Support

Handle customer requests after possession as per company policies.
Coordinate with maintenance/facility and project teams for post-handover concerns.
Track service requests until closure.
Ensure timely communication to customers regarding the status of their requests.
Maintain records of post-sales interactions and resolutions.

I. CRM System & MIS

Update customer information, interactions, payment status, documentation and service requests in the CRM system.
Ensure CRM data is accurate and updated on a regular basis.
Prepare daily/weekly/monthly CRM reports.
Maintain MIS related to bookings, collections, documentation, grievances, registrations and possession.
Track pending activities and follow up with respective stakeholders.

J. Customer Communication

Draft and send professional customer communications, notices, reminders and updates.
Coordinate communication regarding payment schedules, project updates, registration, possession and other important milestones.
Ensure communication is clear, accurate and aligned with company policies.
Maintain proper records of important customer communications.

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Internet reimbursement
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer relationship executive jobs in chennai tamil nadu

CRM Executive

Customer Relationship Executive

CEO – Chief Executive Officer

Customer Relationship Executive

US Customer Relationship Executive

Customer Service Executive

Customer Support Executive - Freshers welcome

Senior Manager

Customer Relationship Executive

Business Development Executive (BDE)

Director - Customer Success (APAC)

Personal Secretary to Managing Director

Business Development Executive (BDE)

Executive Director - Group Business

Process Executive (Banking Services- Administrator)

Customer Success Manager

Business Development Executive

Corporate Partnership /Business Development Executive

Sales and Marketing Manager

Business Development Executive (BDE)

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