Delhi Amazon customer service Jobs – 46 Open Jobs Today

Security and Loss Prevention Specialist, INTL
ASSPL - Haryana - C77 —Janakpuri, Delhi, Delhi
- Full-time
- Bachelor's degree
6d
E-commerce Return Process Executive
Blackhole Retail —Okhla, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Email
- Microsoft Excel
- Inventory management
- Analysis skills
Quick apply
1d
Transportation Representative, ROW IB
ASSPL - Telangana - D82 —Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
SLP Expert, INTL, SLP INTL
ASSPL - Maharashtra - C32 —Delhi
- Full-time
- Microsoft Excel
- Data analysis skills
1d
SLP Manager
ATSPL - Karnataka —Delhi
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
1d
E-Commerce Manager
Shiv Ganga Enterprises —Mundka, Delhi, Delhi
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Marketing
- Bachelor's degree
Quick apply
E-Commerce Trainer & Manager
Classify marketing —Dwarka Mor Metro Station, Delhi, Delhi
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- Team management
Quick apply
Sales/Healthcare Intern
Catch My Holidays —Delhi, Delhi
- ₹5,000 - ₹7,000 a month
- Part-time
- Hybrid work
- Sales
- Computer skills
- Internship
- Cell phone reimbursement
Quick apply
Risk Manager
ASSPL - Delhi —Delhi, Delhi
- Full-time
- Data analysis skills
- English
- SQL
Reliability & Maintenance Engineer, RME Coordinator
ASSPL - Haryana - C77 —Delhi, Delhi
- Full-time
- Programmable logic controllers
- Electrical experience
- Agile
Backend office
The Bio Global —Bawana, Delhi, Delhi
- ₹10,000 - ₹12,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- 12th Pass
Quick apply
10d
Reliability & Maintenance Engineer
ASSPL - Delhi - C76 —Delhi
- Full-time
- Microsoft Excel
- Analysis skills
- Electrical experience
Associate Corporate Counsel
Amazon Healthcare Services Private Limited - R62 —Delhi, Delhi
- Full-time
Ecommerce Manager
MARS Cosmetics —North District, Delhi
Ecommerce & D2C Marketing & Coordination Executive
Intercorp Biotech Limitech —Okhla Industrial Area Phase-i, Delhi, Delhi
- Full-time
- Sales
- Social media management
- Bachelor's degree
Quick apply
1d
Marketing Officer
Wildlife SOS —Jangpura, Delhi, Delhi
- ₹30,000 - ₹35,000 a month
- Full-time
- Sales
- Marketing
- Customer service
- Health insurance
Quick apply
E-commerce Platform Expert
Digital Empowerment Foundation —Delhi, Delhi
- ₹40,000 - ₹50,000 a year
- Microsoft Excel
- Marketing
- Research
Inventory Manager
Emiza —Mandhela Kalan, Delhi
- Microsoft Excel
- Master's degree
- Analysis skills
Business Operations Analyst
Numerix —Delhi, Delhi
- Rotational shift
- Remote
- English
- Finance
- AWS
Quick apply
Customer Service Manager
LetsTransport —Delhi, Delhi
- Full-time
- Customer service

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Security and Loss Prevention Specialist, INTL

ASSPL - Haryana - C77 -
Janakpuri, Delhi, Delhi

Apply Now

Job details

Full-time
6 days ago

Qualifications

Bachelor's degree

Full job description

DESCRIPTION

INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the “SLP MDR Concessions Abuse Program” and help preventing losses via identification of abusive entity. The program is aimed at identifying and eliminating Concessions Abuse while preserving customer trust.
The primary objective of the SLP Specialist is to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with INSLP guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP Specialist's day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function.
As a part of the SLP MDR Concessions Abuse program, the SLP Specialist is required to deep dive into the Concessions request raised by customer, and conduct end-to-end investigation across customer, DA/network and seller to identify the abusive entity. SLP has outlined frameworks for investigation, and the SLP Specialist is bound to adhere to the investigation guidelines. Along with primarily supporting on Concessions investigations, the SLP Specialist will be required to provide on-ground intel useful in uncovering abuse MOs. In order to ensure network integrity, the SLP Specialist will be required to conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines.
Key job responsibilities

Security Operation

Implementation and follow-up of Loss Prevention Plan in MDR Concessions

Audits and Compliance

Conducting SLP audits and implementing SOPs
Surprise check and reports at LM (Last Mile) stations
Keeping the plans and SOPs updated
Periodical check of documentation
Adhering to SLAs defined for the SLP MDR Concessions Abuse Program

Process Improvement and Loss Prevention

Process review, gap analysis and implementation of necessary improvements
Weekly, monthly and quarterly assessments
Loss prevention reporting
Working on feedbacks received from internal and external stakeholders
Follow up and completion of CAPA
Recommending loss prevention initiatives based on on-ground intel

Loss Prevention Analysis and Investigation

Work closely with the SLP and CS teams to analyze the loss trends in MDR Concessions
Weekly loss trend analysis, identifying defects / abusive entities and working towards loss reduction
Conduct investigations by working closely with CS and support functions in SLP and Ops
Meeting the weekly investigation targets and submitting investigation reports
Sharing RCAs and PTG initiatives on shrink and unmet goals

BASIC QUALIFICATIONS

7+ years of security and loss prevention experience

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

amazon customer service jobs in delhi

Security and Loss Prevention Specialist, INTL

E-commerce Return Process Executive

Transportation Representative, ROW IB

SLP Expert, INTL, SLP INTL

SLP Manager

E-Commerce Manager

E-Commerce Trainer & Manager

Sales/Healthcare Intern

Risk Manager

Reliability & Maintenance Engineer, RME Coordinator

Backend office

Reliability & Maintenance Engineer

Associate Corporate Counsel

Ecommerce Manager

Ecommerce & D2C Marketing & Coordination Executive

Marketing Officer

E-commerce Platform Expert

Inventory Manager

Business Operations Analyst

Customer Service Manager

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DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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