Delhi Amazon customer service Jobs – 60 Open Jobs Today

E-commerce Operations Manager
Light Up Beauty —Gulmohar Park, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- ERP systems
- In-person
- Paid time off
- Paid sick time
Quick apply
Footwear E-commerce Operations Executive (Amazon, Flipkart, Meesho)
ISHVEK SERVICES PRIVATE LIMITED —Chawri Bazar, Delhi, Delhi
- ₹9,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- Inventory control
- Inventory management
- Paid time off
- Work from home
Quick apply
2d
E-Commerce Manager
florida - dress your home —Patel Nagar, Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- Sales
- Inventory management
- Master's degree
- Health insurance
Quick apply
5d
Assistant Manager – US E-Commerce Logistics
NBC Elite Solutions LLP —Delhi, Delhi
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
Cluster Manager, Amazon NOW
ASSPL - Delhi —Delhi, Delhi
- Weekend availability
- Bachelor's degree
- Flexible schedule
Customer Support Associate
PHOTO MEDIA —Delhi
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Paid time off
Quick apply
E-Commerce & Operations Executive
Ascension —Delhi, Delhi
- From ₹25,000 a month
- Full-time
- Data analysis skills
- Analysis skills
- Computer skills
Quick apply
Operations Manager, Amazon
ASSPL - Haryana - C77 —Delhi
- Full-time
- Management
- Analysis skills
- Bachelor's degree
E-Commerce Executive
Buildout Retail Pvt Ltd —Kirti Nagar, Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- In-person
- Cell phone reimbursement
Quick apply
E-Commerce Executive
Btrue —South District, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Marketing
- Inventory management
Quick apply
E-Commerce Executive
Pipeline Products India —Naraina, Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Cell phone reimbursement
Quick apply
E-Commerce Executive
Fashion Colour —Pitampura, Delhi, Delhi
- Full-time
- Sales
- Customer service
- English
- Paid sick time
Quick apply
content writer
suntec web services —Pitampura, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Writing skills
- English
- Research
- Work from home
Quick apply
E-Commerce Executive
Dexter Ventures Pvt Ltd —Pitampura, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Analysis skills
- In-person
- Communication skills
- Health insurance
- Cell phone reimbursement
Quick apply
E-commerce Operations Executive
Automotive D2C Brand —South East District, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- In-person
- Communication skills
- Analytics
- Commuter assistance
- Cell phone reimbursement
Quick apply
Transportation Representative, ROW IB
ASSPL - Telangana - D82 —Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Security and Loss Prevention Specialist, INTL
ASSPL - Haryana - C77 —Janakpuri, Delhi, Delhi
- Full-time
- Bachelor's degree
Digital Marketing Manager
Veltex Services Private Limited —Delhi
- ₹20,000 - ₹50,000 a month
- Full-time
- APIs
- In-person
- Communication skills
Quick apply
WHS Officer
ASSPL - Delhi - C76 —Janakpuri, Delhi, Delhi
- Full-time
- Bachelor's degree
- Manufacturing
- Communication skills
E-Commerce Channels Executive
Sellficient India —Dwarka, Delhi, Delhi
- ₹15,000 - ₹35,000 a month
- Full-time
- Customer service
- Analysis skills
- In-person
Quick apply

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E-commerce Operations Manager

Light Up Beauty
Gulmohar Park, Delhi, Delhi

Quick apply

Job details

Permanent
₹30,000 - ₹40,000 a month

Benefits

Paid time off
Paid sick time

Qualifications

SAP
Supply chain
ERP systems
Lean
Supply chain management

Full job description

Monitoring and maintaining stock levels to prevent out-of-stock situations
Coordinating with Shiprocket to ensure timely deliveries and order fulfilment
Taking lead for reducing RTO, cancellation, NDR for the company basis targets provided on a monthly basis.
Reporting weekly metrics to showcase improvements and actions taken for the same.
Full lead to clear orders within SLA and leading order verification and customer support for the brand.
Overseeing and optimizing the company's presence on direct seller platforms such as Amazon, Nykaa, Flipkart, Myntra, Tira Beauty and all other platforms.
Managing product listings, pricing, and promotions
Creating deals and coupons for boosting sales on platforms.
Full lead on coordinating with graphics team for creation of suitable marketing collateral.
Maintaining physical inventory count of stock-inbounds outbounds via warehouse team
Lead on GST compliance by maintaining requisite paperwork as required by CA.
Ensuring compliance with platform policies and requirements
Developing and implementing pricing strategies that maximize sales and profitability
Undertaking calling activities to interact with repeat customers and converting abandoned check outs.
Achieving targets for converting repeat and abandoned check outs via customer support team.
Achieving targets for converting customers via WhatsApp queries
Developing and executing all voucher code promotions via all channels – website, ecommerce, whatsapp and offline related activities.
Monitoring competitor pricing and adjust pricing strategies accordingly
Creating and managing special offers, bundles, and promotions
Cultivating and maintaining strong relationships with key accounts
Negotiating and managing agreements and terms with key partners
Collaborating with the sales team to expand key account business
Managing and forecasting inventory requirements to meet customer demand
Optimizing stock levels to minimize excess or obsolete inventory
Coordinating with suppliers to ensure timely replenishment of stock
Staying informed about marketplace policies and ensuring compliance in all operations
Addressing any compliance issues promptly to maintain a positive marketplace reputation
Uploading reviews on website to ensure appropriate customer feedback on all products.
Answering client correspondences through email, social media, and by phone.
Relaying extensive product information to customers.
Closing sales for the company.
Filing customer records, including contact information, purchases and billings.
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Ownership and resolution of all escalated customer issues.
Managing orders and ensuring their prompt delivery.
Conducting basic analysis on excel for return, cancellation, feedback etc
Conducting surveys for new product development
Connecting with customers and barter influencers for reviews and video testimonials
Liasing with Shiprocket for necessary refunds for NDR and deliveries not made successfully
Conducting other operational tasks for influencer and review related activities such as voucher codes creation
Executing operational activities related to influencer affiliate programs
Responsible for operations and supporting team for smooth execution of offline events
Kiosks in malls – training on site sales personnel on customer queries effectively.
Managing and optimizing product listings and inventory on all Quick commerce platforms
Key charge for stock management and raising purchase orders for finished goods and packaging based on days of inventory
Leading operations for all new alliances, partnerships, online ecommerce and offline activations
Liasing with CA and leading all payments, expenses and reconciliation issues.
Taking lead for general ops relating to office and admin facilities.

Job Type: Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Paid sick time
Paid time off

Work Location: In person

Quick apply

Refine Your Search

amazon customer service jobs in delhi

E-commerce Operations Manager

Footwear E-commerce Operations Executive (Amazon, Flipkart, Meesho)

E-Commerce Manager

Assistant Manager – US E-Commerce Logistics

Cluster Manager, Amazon NOW

Customer Support Associate

E-Commerce & Operations Executive

Operations Manager, Amazon

E-Commerce Executive

E-Commerce Executive

E-Commerce Executive

E-Commerce Executive

content writer

E-Commerce Executive

E-commerce Operations Executive

Transportation Representative, ROW IB

Security and Loss Prevention Specialist, INTL

Digital Marketing Manager

WHS Officer

E-Commerce Channels Executive

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