Hr Business support Jobs – 6923 Open Jobs Today

Customer Service Representative
Optum —Gurugram, Haryana
- Weekend availability
- CRM software
- Customer service
- B.Sc
- Health insurance
Fresher's Job on Graduates/Masters
Mikky Publication Services Pvt. Ltd. —Gurugram, Haryana
- ₹21,000 - ₹23,500 a month
- Full-time
- English
- Research
- Master's degree
Quick apply
BCG X Finance Analyst
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Business Development Associate -Fresher
BRIDGIFY INNOVATIONS PRIVATE LIMITED —Gurugram, Haryana
- ₹40,529.06 - ₹50,970.57 a month
- Full-time
- Sales
- English
- Business development
- Flexible schedule
- Life insurance
Quick apply
L1 Support Executive / Customer Support Associate
MetaSquare Technologies Pvt. Ltd. —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Weekend availability
- Hybrid work
- Software troubleshooting
- Customer service
- English
- Health insurance
- Work from home
Quick apply
12d
Customer Service Officer
Enfant Play Private Limited —Gurugram, Haryana
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- APIs
- Paid time off
- Work from home
Quick apply
Operations Executive - Customer success
Proxgy —Gurugram, Haryana
- ₹3,71,733.72 - ₹5,00,000.00 a year
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
Science background - Freshers Only
Mikky Publication Services Pvt. Ltd. —Gurugram, Haryana
- ₹23,000 - ₹27,500 a month
- Full-time
- Sales
- Research
- Bachelor's degree
Quick apply
14d
Service Head
Sunshine Workforce Solutions —Gurugram, Haryana
- ₹50,00,000 a year
- Full-time
- Customer service
- Engineering
- Bachelor's degree
Quick apply
Assistant Manager / Deputy Manager – Learning & Development
CityKart Retail Pvt Ltd —Gurugram, Haryana
- ₹42,000 - ₹55,000 a day
- Full-time
- Bachelor's degree
- In-person
- Training & development
- Health insurance
- Flexible schedule
Quick apply
Ecommerce & Marketplaces Specialist
Wesource Business Solutions —Gurugram, Haryana
- ₹9,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Analysis skills
Quick apply
Executive Assistant
Emriom Fze —Gurugram, Haryana
- ₹20,00,000 - ₹30,00,000 a year
- Microsoft Office
- Databases
- Administrative experience
Quick apply
Program Associate - K12
PinnacleU —Gurugram, Haryana
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Remote
- Microsoft Excel
- 12th Pass
- AI
Quick apply
Junior Salesforce Administrator
smartcoders consulting pvt. ltd. —Gurugram, Haryana
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Salesforce
- System design
- APIs
- Work from home
- Paid sick time
Quick apply
Customer Support Associate
Work Place —Gurugram, Haryana
- Up to ₹50,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
7d
Entry level job for Graduate freshers
Khushnuma Sales —Gurugram, Haryana
- ₹18,000 - ₹20,000 a month
- Full-time
- Sales
- Microsoft Office
- Business development
- Flexible schedule
Quick apply
Junior Business Analyst
Helious Tech Solutions Pvt. Ltd —Gurugram, Haryana
- ₹30,000 - ₹40,000 a month
- Full-time
- Project management
- Bachelor's degree
- In-person
Quick apply
8d
Financial Plan and Analysts Specialist
Enhanceplus Placements LLP —Gurugram, Haryana
- ₹18,00,000 - ₹20,00,000 a year
- Full-time
- Finance
- Math
- Financial services
- Commuter assistance
Quick apply
Business Development Executive- No Field work
Key Software Services Pvt Ltd —Kurukshetra, Haryana
- ₹12,055.77 - ₹20,000.00 a month
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
- Work from home
- Flexible schedule
Quick apply
Business Development Partner (Remote)
Ambala Jobs —Ambala, Haryana
- ₹13,943.08 - ₹58,149.08 a month
- Full-time
- Remote
- Sales
- English
- Business development
- Flexible schedule
Quick apply

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Customer Service Representative

Optum -
Gurugram, Haryana

Apply Now

Job details

Full-time

Benefits

Health insurance

Qualifications

CRM software
Customer service
B.Sc
B.Com
Analysis skills
Bachelor's degree
BBA
Computer skills
B.E.
Business Administration
Typing
Account management
Medical terminology
Communication skills
Help desk

Full job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct Chat-based customer interaction to respond and resolve a wide variety of inquiries.

Primary Responsibilities:

Take chat messages per day from customers who have questions about their health benefits
Support secure email inquiries
Use personality and our tools to help customers through the health care benefits available to them
Communicate online in a conversational manner that promotes dialogue and establishes rapport. Associates must avoid poor grammar, misstatements, or lengthy explanation. Online writing necessitates that associate have an aptitude for knowing when to apply the "dos and don'ts" of online communication
Type at a reasonable pace, typing speed of 30-35 words a minute (WPM)
Provide product information, use service engagement skills, and efficiently use service resources
Technology comfort and know-how: Associate must be adept at using the Associate Workspace, other technology, and automation tools
App, Website, and SMS savvy: Consumers who accept an engagement will have high expectations of the associate's knowledge. Associate will need to maintain a high level of familiarity with the digital property the consumer is using
Read between the lines." Visitors don't necessarily have good writing skills and advocates may have to interpret what the visitor is really asking by responding with a clarifying question or statement
Adapt to continual change as the department fine-tunes the messaging program
Maintain a healthy brand-to-consumer relationship that benefits the consumer. Communicate with consumers primarily through messaging. Unlike other forms of communication, messaging grants both you and the consumer time flexibility, and keeps you connected even after the immediate question has been answered. The result is superior customer service experience for the consumer, and a superior professional experience for you - where you can personalize your interactions and have a meaningful impact on our business
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Soft Skills:

General knowledge of computers and business operations
Solid keyboard skills and experience using helpdesk, ordering or CRM software
Success in highly automated environment
Dynamic and engaging written communication style
Excellent interpersonal and business communications skills - verbal and written
Proven ability to communicate articulately and credibly
Demonstrated ability to achieve service goals
Demonstrated self-motivation

Required Qualifications:

Graduate Degree: BBA /BCA / BA / B. Com / BSc (excluding BTech / B.E / B Pharma)
Experience Range: Freshers are considered - Up to 18 Months of preferred international BPO experience Chat / Voice process
Proven attention to detail & quality focused
Proven good analytical & comprehension skills
Demonstrates proficiency in both verbal and written communication
Willing to work in a 24/7 rotational environment, including night shifts, weekends, and holidays as required

Preferred Qualifications:

Customer service experience
Sales or account management experience
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
Knowledge of social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Apply Now

Refine Your Search

business support jobs in hr

Customer Service Representative

Fresher's Job on Graduates/Masters

BCG X Finance Analyst

Business Development Associate -Fresher

L1 Support Executive / Customer Support Associate

Customer Service Officer

Operations Executive - Customer success

Science background - Freshers Only

Service Head

Assistant Manager / Deputy Manager – Learning & Development

Ecommerce & Marketplaces Specialist

Executive Assistant

Program Associate - K12

Junior Salesforce Administrator

Customer Support Associate

Entry level job for Graduate freshers

Junior Business Analyst

Financial Plan and Analysts Specialist

Business Development Executive- No Field work

Business Development Partner (Remote)

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