Deloitte Global Consulting Services – Ascend Enablement – Coaching & Training - Specialist Assistant Manager
About the team
The Global Consulting Services (GCS) works globally across practices and borders to support Deloitte’s Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T) businesses. The team is focused on offering our clients and people the global experience that’s essential in today’s world. Through the GCS, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.
Within Global Consulting Services, the Delivery pillar leads and empowers Member Firms across the globe to drive delivery transformation and improve client delivery quality and efficiency using:
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standard methodologies
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Global delivery network
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Standard delivery platforms, tools and assets
Overview of the role
We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team. We are seeking a person with at least 6+ years of experience, who will work closely with Global enablement lead, alongside colleagues from across the globe, to support leadership in Ascend and methods & tools deployment, training, enablement, operations, and advisory support to strategic initiatives.
Work you’ll do
The professional will work closely with colleagues and senior leaders across India and Global Consulting Services, building a strong understanding of the firm’s Consulting Services business and strategic priorities. The professional supports analysis of quantitative and qualitative data, synthesizes insights, and contributes to clear, well‑structured narratives and recommendations through research and analysis. Projects are typically high‑impact and high‑visibility, aligned to global Consulting Services leadership priorities, and require close collaboration across workstreams. Within the Ascend Enablement sub‑pillar, the role focuses on supporting Member Firm adoption of Ascend and its components through global rollouts by contributing to enablement activities such as creating kick‑off materials, quick reference guides and FAQs, supporting training programs and office hours, etc.
Key responsibilities
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Partner with Member Firm enablement teams during the Ascend activation process to support adoption and issue resolution
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Liaise with Ascend development teams to support platform and tool troubleshooting, knowledge transfer, and UAT activities
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Contribute structured feedback on the Ascend platform and other delivery tools to enhance performance and delivery capabilities
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Develop a strong understanding of the Ascend ecosystem and how individual tools address business challenges, supporting demos that highlight key features and functionalities
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Quickly build knowledge of new technologies (e.g., GenAI), tools, and assets used by offerings to support their integration into the Ascend ecosystem and global rollout
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Support the global enablement of new tool accelerators as part of the Ascend ecosystem journey
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Actively engage with the M&T network and stakeholders to support awareness and adoption of GenAI and delivery tools across Deloitte
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Ability to support training content creation and ongoing maintenance aligned with platform updates, new feature releases, and evolving business requirements
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Strong attention to detail and collaboration skills to ensure content accuracy, relevance, and consistency across all enablement materials
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Participate in Delivery pillar global initiatives beyond the core Ascend rollout, as required
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Gather and synthesize feedback from stakeholders on Ascend, supporting product teams with inputs into release planning
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Demonstrate strong collaboration skills in a fast‑paced global environment, working effectively with remote teams
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Support project execution by managing assigned initiatives and flexing across workstreams as priorities evolve
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Assist senior team members in preparing executive‑level materials (presentations, reports, trackers) for leadership audiences
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Support planning and execution of meetings, including agenda drafting, coordination, documentation of minutes, and follow‑ups
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Support operational needs by managing recurring activities, organizing shared documentation, and assisting with coordination or review tasks
Requisite core skills
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Prior experience in team leadership activities including recruiting, performance management, and coaching
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Strong planning and program management skills, with the ability to thrive in a complex and fast-paced environment with many competing priorities
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Excellent core consulting skills – i.e. analysis, research, synthesis, modelling, presentation, including logical structuring and storytelling, superior knowledge of Excel and PowerPoint
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Strong presentation, verbal and written communication skills and experience communicating to, and working with, virtual teams, and senior leadership
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Self-motivated, innovative, action-oriented team player with ability to manage upwards as well as lead and coach junior team members
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Exceptional attention to detail, responsiveness, and strong track record of executing high-impact initiatives
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Adept at building consensus and taking stakeholders’ perspective into account while forging and maintaining relationships
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Change Management: Experience supporting technology adoption initiatives by assisting with change management activities, engaging with stakeholders, and contributing to smooth implementation across teams
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Experienced in collaborating effectively across team and career levels, including virtual team environment
- Highly developed personal and professional ethics are expected
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Must possess the ability to handle highest level of confidential information
Added Advantage:
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Familiarity with Deloitte Ascend methodology, platform and tools
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Experience/awareness using NextGen Estimator
- Experience/awareness using project management tools like JIRA, PMOne/Smartsheet on engagements
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Experience/awareness with using and setting up business process modelling tools like Enterprise Consciousness
- Experience/awareness with using and setting up testing tools like ALM
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Experience/awareness with using and setting up Ascend GenAI tools
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Professional certifications: Certified Scrum Master (CSM)
Qualifications, experience, work location, and timing
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Academic qualification: BE, B. Tech, master’s degree like MBA
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Work experience: At least 6 years
- Strong track record with previous employment, preferably with client delivery experience in in consulting firms, exposure to agile and/or waterfall delivery
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Hybrid working: The individual is expected to come to the base office location at least 2 days a week as per the hybrid plan
About Deloitte
“Deloitte” is the brand under which independent firms throughout the world collaborate to provide services in a geographic area. These firms are members of Deloitte Touché Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 260,000+ people in over 150 countries, Deloitte member firms serve more than 80 percent of the world's largest companies as well as large national enterprises, public institutions, and successful fast-growing companies
Deloitte Support Services India Pvt. Ltd
Enabling Areas (EA) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals, and is continually evaluating and expanding its portfolio
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the- art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you
Deloitte’s Culture
Our positive and supportive culture encourages our people to do their best work every day. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte
Corporate Citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world
