kl senior digital marketer Jobs – 14 Open Jobs Today

BMC Technology Enablement - Generalist-Senior Associate-APAC And UK
EY —Kochi, Kerala
- Weekend availability
- Microsoft Word
- English
- Windows
Senior Visualizer
CR8 Advertising Pvt Ltd —Kochi, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- In-person
- Diploma
- Communication skills
Quick apply
14d
Digital Marketer
aibizoe —Perintalmanna, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- In-person
- Marketing
Quick apply
2d
Sr. Digital Marketing Specialist
INSPIRIT SAFETY SOLUTIONS —Tiruvalla, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- Social media management
- In-person
- Communication skills
Quick apply
12d
Senior Digital Marketing Specialist
Cabot —Kochi, Kerala
- Full-time
- Salesforce
- Analysis skills
- Project management
Performance Marketing Specialist
Otoman Traders —Malappuram, Kerala
- ₹40,000 - ₹45,000 a month
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Senior Content Writer
ADVEX MEDIA —Perintalmanna, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
Sr. Graphic Designer
Digitise —Kochi, Kerala
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Senior Digital Marketing Executive
Fresh Mind Ideas —Thiruvananthapuram, Kerala
- Email
- Analysis skills
- Communication skills
Sr. Digital Marketing Executive
Otsen Technologies —Calicut, Kerala
- From ₹20,000 a month
- Full-time
- In-person
- AI
- Leadership
- Health insurance
- Paid time off
Quick apply
Senior Sales Officer
santreasure enterprises private limited —Calicut, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- CRM software
- Sales
- English
- Cell phone reimbursement
- Paid sick time
Quick apply
Senior Sales Officer
Syfton Innovations —Calicut, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
- Cell phone reimbursement
Quick apply

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Senior Visualizer
CR8 Advertising Pvt Ltd —Kochi, Kerala
Develop creative visual concepts for advertising and branding campaigns Create layouts for social media creatives, posters, brochures, banners, hoardings, and…
₹30,000 - ₹40,000 a month
Quick apply
14d
Senior 3D Visualizer
xwog Interiors —Irinjalakuda, Kerala
Mentor and support junior visualizers and design team members. The ideal candidate should have strong expertise in advanced 3D visualisation, rendering, and…
Quick apply

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BMC Technology Enablement - Generalist-Senior Associate-APAC And UK

EY -
Kochi, Kerala

Apply Now

Job details

Qualifications

Microsoft Word
CSS
XML
English
Windows
Microsoft Office
JavaScript
Customer relationship management
ServiceNow
Customer support
Communication skills
HTML

Full job description

Location: Kochi

Other locations: Anywhere in Country

Salary: Competitive

Date: 18 May 2026

Job description

Requisition ID: 1709850

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Discipline

Technology Enablement

Role Type

BMC Technology Enablement – Generalist – Senior Associate – APAC & UK

The opportunity

We are looking for passionate professionals who will be responsible for supporting & managing EY digital products and technologies. Ideal candidate will be someone coming from product/technology support background who have experience resolving customer queries & ensuring that a high standard of customer service is maintained. This role requires flexibility to work in a 24/7 shift environment, including weekends and holidays, to ensure continuous support for EY digital products and technologies.

Your key responsibilities

Resolve customer queries promptly and professionally, ensuring a high standard of customer service is consistently maintained.
Manage shift operations, including handovers, resource allocation, and ensuring coverage across all support hours.
Coordinate shift schedules and maintain shift rosters to ensure adequate staffing and smooth transitions between shifts.
Handle on-call issue management, including responding to urgent incidents outside regular hours, escalating as needed, and ensuring timely resolution.
Learn new technologies and products, staying updated with the evolving technology landscape to enhance support capabilities.
Work productively while maintaining exceptional standards in call and data quality.
Monitor personal support tasks and incoming work via ServiceNow, ensuring timely attention and resolution.
Review open tickets assigned for updates from requesters and ensure all communications are acknowledged within 24 hours.
Troubleshoot and resolve issues in line with agreed SLAs and personal expertise.
Escalate tickets appropriately to vendors, other teams, or support staff when resolution requires external or specialized input.
Ensure all assigned tickets are updated with clear status descriptions and progress notes.
Participate in shift handover meetings, documenting key updates, unresolved issues, and action items for the incoming team.
Maintain on-call logs and incident records, contributing to post-incident reviews and continuous improvement efforts.

Shift Pattern

APAC – 6:00 AM to 3:30 PM (1:30 AM to 11:00 AM UK time)
UK – 1:30 PM - 11:00 PM (()9:00 AM to 6:30 PM UK time)

Skills and attributes for success

Experience in collaborating and working with cross-functional teams to plan, deliver and execute successfully.
Experience working in different shifts
Should have good customer and technology-based support skills.
Keep process, technical, operational and knowledge (of self) maintained / updated
Should be excellent in communication (Verbal + Written)

To qualify for the role, you must have

3+years customer support experience with technology applications or software’s
Good knowledge of PC technologies e.g.: Windows, MacOS, Office suite. Etc
Excellent written and spoken English language skill
Experience managing user access/product administration & customer management
Experience tracking work pipeline and deliver as per defined SLA & commitments
Excellent written and verbal communication with stakeholders across geography

Ideally, you’ll also have

To think strategically/end-to-end with result-oriented mindset
To build rapport within the firm and win the trust of the clients

Technologies and Tools

Software or Marketing technology products
MS Office tools (Word, Excel, IE); web/production technologies such as HTML, XML, JavaScript, and CSS

What we look for

Analytical mind-set and problem-solving capability.
Passionate about new technologies and digital products
Enthusiastic and self-motivated, with the ability to lead projects proactively.
Meticulous attention to detail, with an overall passion for continual improvement.
Innovative and creative, with a logical and methodical approach to problem solving.
Credible and articulate, with excellent communication, presentation and interpersonal skills.
Ability to think strategically and guide marketers of different levels with the best practices and industry trends

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Apply Now

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senior digital marketer jobs in kl

BMC Technology Enablement - Generalist-Senior Associate-APAC And UK

Senior Visualizer

Digital Marketer

Sr. Digital Marketing Specialist

Senior Digital Marketing Specialist

Performance Marketing Specialist

Senior Content Writer

Sr. Graphic Designer

Senior Digital Marketing Executive

Sr. Digital Marketing Executive

Senior Sales Officer

Senior Sales Officer

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