Project Owner / Service Delivery Operations Lead – Managed Operations
Ardem Incorporated —Lucknow, Uttar Pradesh
- Full-time
- Remote
- English
- Windows
- Leadership
- Work from home
Club Manager – Operations & Business Development
Eiffel infradevelopers Pvt Ltd —Lucknow, Uttar Pradesh
- ₹35,000 - ₹50,000 a month
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Quick apply
BDE (Business Development Executive)
Event Planet —Lucknow, Uttar Pradesh
- ₹20,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- Project management
- Paid time off
- Paid sick time
Quick apply
HR Manager, HR Assistant, HR Coordinator, Junior HR Associate
Algorithus —Lucknow, Uttar Pradesh
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Health insurance
Deputy Manager | Govt. Advisory/Investment Promotion | Lucknow | Infra & Real Estate
Deloitte —Lucknow, Uttar Pradesh
- Full-time
- Marketing
- English
- Master's degree
Tourism Manager
Fill The Basket —Lucknow, Uttar Pradesh
- ₹15,000 - ₹50,000 a month
- Full-time
- Hospitality
- Management
- Customer service
- Health insurance
Quick apply
Zonal Business Manager
Ryva Vitabiotics Pvt Ltd —Lucknow, Uttar Pradesh
- ₹60,000 - ₹80,000 a month
- Full-time
- Sales
- Business development
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
Area Sales Manager ( Lucknow )
NOSTRUM FASHION PVT LTD —Lucknow, Uttar Pradesh
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Business development
- Analysis skills
Quick apply
Business Development Manager
Neuralbits Technologies Pvt Ltd —Lucknow, Uttar Pradesh
- ₹40,000 - ₹50,000 a month
- Full-time
- Sales
- English
- Business development
- Commuter assistance
- Flexible schedule
Quick apply
13d
Assistant Manager
Generali Central life Insurance Company limited —Lucknow, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Part-time
- Sales
- Salesforce
- Business development
- Health insurance
- Flexible schedule
Quick apply
Senior Manager / Associate Director – IT Sales (US Market)
Adira Softtech —Lucknow, Uttar Pradesh
- ₹1,55,000 - ₹1,60,000 a month
- Full-time
- Hybrid work
- Sales
- Salesforce
- Master's degree
Quick apply
Project Manager - Project Management
HCLTech —Lucknow, Uttar Pradesh
- Oracle
- PMP
- Salesforce
Talent Acquisition, Compliance & HR Operations
SKS Dairy Private LImited —Lucknow, Uttar Pradesh
- ₹30,290.22 - ₹42,005.22 a month
- Full-time
- Microsoft Excel
- Master's degree
- Travel
- Health insurance
- Flexible schedule
Quick apply
13d
Business Developement Manager
BRIKitt —Jankipuram Extension, Lucknow, Uttar Pradesh
- ₹35,000 - ₹40,000 a month
- Full-time
- Sales
- English
- Business development
- Health insurance
Quick apply
Relationship Manager
Realty Assistant Private Limited —Lucknow, Uttar Pradesh
- ₹25,000 - ₹50,000 a month
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
Branch Head
360 Realtors LLP —Lucknow, Uttar Pradesh
- ₹80,000 - ₹1,50,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
Assistant General Manager - Real Estate
T- Three promotors —Lucknow, Uttar Pradesh
- ₹40,000 - ₹80,000 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
- Paid time off
- Cell phone reimbursement
Quick apply
14d
Manager - Sales & Marketing
Innovationz India Corporation —Lucknow, Uttar Pradesh
- ₹40,000 - ₹45,000 a month
- Full-time
- Sales
- Marketing
- Analysis skills
Quick apply
Insurance Manager
Generali Central life Insurance Company limited —Lucknow, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Part-time
- Sales
- Salesforce
- Business development
- Flexible schedule
- Life insurance
Quick apply
Deputy Manager | Investment Promotion/Government Advisory | Lucknow | Infrastructure & Real Estate
Deloitte —Lucknow, Uttar Pradesh
- Full-time
- Marketing
- English
- Master's degree

I want to receive the latest job alerts for business development manager in lucknow, uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business development manager jobs near lucknow, uttar pradesh

Business Development Manager jobs in Lucknow, Uttar Pradesh

Project Manager jobs in Lucknow, Uttar Pradesh

Relationship Manager jobs in Lucknow, Uttar Pradesh

Business Development Executive jobs in Lucknow, Uttar Pradesh

Recruiter jobs in Lucknow, Uttar Pradesh

Regional Sales Manager jobs in Lucknow, Uttar Pradesh

Insurance Manager jobs in Lucknow, Uttar Pradesh

Business Developer jobs in Tiruchchirappalli, Tamil Nadu

Business Developer jobs in Delhi, Delhi

Business Developer jobs in Mota Varachha, Surat, Gujarat

Business Developer jobs in Vishwakarma Industrial Area, Jaipur, Rajasthan

Business Analyst Intern jobs in Delhi, Delhi

Branch Head jobs in Delhi, Delhi

Branch Head jobs in Gandhidham, Gujarat

Head Of Hr jobs in Pune, Maharashtra

Branch Head jobs in Janakpuri, Delhi, Delhi

Head Marketing jobs in Chennai, Tamil Nadu

Branch Head jobs in Uttar Pradesh

Head Of Growth jobs in Remote

Centre Head jobs in Hyderabad, Telangana

Project Owner / Service Delivery Operations Lead – Managed Operations

Ardem Incorporated -
Lucknow, Uttar Pradesh

Apply Now

Job details

Full-time

Benefits

Provident Fund
Work from home

Qualifications

English
Windows
Assistant manager experience
Leadership
Communication skills

Full job description

REMOTE

Project Owner / Service Delivery Operations Lead – Managed Operations

ARDEM Data Services Private Limited
UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India

Telephone: 915.130.3150
Email: [email protected]

Position: Project Owner / Service Delivery Operations Lead – Managed Operations

Function: Operations / Delivery

Reports To: Operations Leadership / Director or Head of Delivery

Work Location: Remote (Work From Home) – India

Role Type: Client-Facing Service Delivery and Production Operations Ownership

ABOUT ARDEM

ARDEM is a US-based managed operations and business process outsourcing company supporting clients across finance operations, data processing, back-office workflows, logistics, utilities, healthcare administration, and other recurring operational processes.

We are hiring a Project Owner / Service Delivery Operations Lead to own the daily execution and client-facing delivery management of assigned managed operations workflows.

THE OPPORTUNITY

This is not a coordinator role. ARDEM is hiring a client-facing service delivery owner who can run managed client workflows with daily production control, proactive communication, visible governance, team leadership, SLA/TAT discipline, risk management, and continuous improvement.

The right candidate has experience leading production teams, controlling queues and backlogs, managing SLA/TAT performance, communicating directly with clients, identifying risk early, and improving how work gets done. This person should create confidence for the client by showing visible command of the work.

CORE RESPONSIBILITIES

Own daily production control for assigned client workflows, including incoming volume, completed work, backlog, aging, SLA/TAT risk, blockers, staffing capacity, urgent client requests, and next-24-hour priorities.
Lead the delivery team by assigning work, clarifying priorities, monitoring output, coaching performance, addressing attendance/capacity issues, and ensuring analysts understand expectations.
Communicate directly with clients through delivery calls, status updates, escalation communication, action-item recaps, and proactive risk notifications.
Run weekly governance for assigned accounts: output, SLA/timeliness, quality, backlog/aging, open issues, client dependencies, staffing/coverage, risks, corrective actions, and next steps.
Maintain process control through current work instructions, process maps, exception rules, quality checklists, training notes, issue logs, change logs, and ownership of the latest approved process version.
Identify delivery, quality, staffing, access, documentation, client-dependency, scope, backlog, and trust risks early; escalate with facts, impact, timeline, recommendations, and required support.
Drive continuous improvement by identifying repeat issues, root causes, rework patterns, process waste, training gaps, and opportunities to improve accuracy, speed, visibility, and client experience.
Partner with Solutions & Transition during launch/stabilization and accept delivery ownership after internal handoff.

WHAT WE’RE LOOKING FOR

5–10+ years in BPO/BPM, managed services,

d services, back-office operations, data operations, logistics operations, contact center operations, or client operations.
Experience as Assistant Manager – Operations, Deputy Manager – Operations, Team Lead / Senior Team Lead, Process Lead, Service Delivery Lead, Client Operations Lead, or similar role.
Has managed real production work: queues, daily volumes, backlog, aging, SLA/TAT, quality, staffing, team output, and client escalations.
Strong English communication with direct client-facing experience. Must be able to lead calls, write clear updates, manage expectations, and communicate risk proactively.
Comfortable working in a high-ownership environment where waiting for instructions is not acceptable.

MUST-HAVE CAPABILITIES

Production command – always knows current volume, status, backlog, aging, staffing, blockers, and SLA risk.
Client trust-building communication – clear, proactive, factual, non-defensive, and action-oriented.
Ownership mindset – does not wait to be told, does not hide behind analysts or circumstances, and escalates early when risk is material.
Governance discipline – can run weekly reviews, manage action logs, send recaps, and close loops.
Risk and corrective action – can identify early warning signs, perform root cause thinking, assign owners/dates, and verify that fixes work.

WORK FROM HOME REQUIREMENTS

This is a 100% remote role. Candidates must have their own Windows-based system that meets the following specifications:

Operating System

Windows

Device Type

Windows Laptop or Desktop

Screen Size

Minimum 14 inches

Screen Resolution

Full HD (1920 × 1080)

Processor

Intel Core i5 (or higher)

RAM

Minimum 8 GB or more (Mandatory)

Software

AnyDesk (Installation Required)

WHY JOIN ARDEM

100% Remote Work (Work From Home)
Structured Learning & Development Program
Dedicated Mentorship from Industry Professionals
Group Health Insurance Coverage
Professional Skill Development
Exposure to International Business Processes
Career Growth Opportunities
Collaborative and Learning-Focused Work Culture
Employee Provident Fund (EPF) Benefits as per company policy after probation completion
Eligibility for the Company’s Profit-Sharing Program upon successful confirmation as a full-time employee, subject to company policy and performance criteria

Apply Now

Refine Your Search

business development manager jobs in lucknow, uttar pradesh

Project Owner / Service Delivery Operations Lead – Managed Operations

Club Manager – Operations & Business Development

BDE (Business Development Executive)

HR Manager, HR Assistant, HR Coordinator, Junior HR Associate

Deputy Manager | Govt. Advisory/Investment Promotion | Lucknow | Infra & Real Estate

Tourism Manager

Zonal Business Manager

Area Sales Manager ( Lucknow )

Business Development Manager

Assistant Manager

Senior Manager / Associate Director – IT Sales (US Market)

Project Manager - Project Management

Talent Acquisition, Compliance & HR Operations

Business Developement Manager

Relationship Manager

Branch Head

Assistant General Manager - Real Estate

Manager - Sales & Marketing

Insurance Manager

Deputy Manager | Investment Promotion/Government Advisory | Lucknow | Infrastructure & Real Estate

I want to receive the latest job alerts for business development manager in lucknow, uttar pradesh

Related Searches

Explore jobs in more locations

REMOTE

Project Owner / Service Delivery Operations Lead – Managed Operations

ABOUT ARDEM

THE OPPORTUNITY

CORE RESPONSIBILITIES

WHAT WE’RE LOOKING FOR

MUST-HAVE CAPABILITIES

WORK FROM HOME REQUIREMENTS

WHY JOIN ARDEM

Jobseeker tools

Employer Tools

Browse

Stay Connected