Maharashtra Retentions advisor Jobs – 140 Open Jobs Today

Customer Success Associate
Outmarch —Pune, Maharashtra
- Up to ₹4,00,000 a year
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Quick apply
Assistant Relationship Manager
Policy Bazaar Partners —Solapur, Maharashtra
- Up to ₹3,50,000 a year
- Full-time
- Business development
- Bachelor's degree
- In-person
- Health insurance
- Flexible schedule
Quick apply
Financial Advisor
Surabhi Financial Services —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Support- (HRMS/HCM)
ZingHR —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Success Executive
Klimb —Andheri West, Mumbai, Maharashtra
- ₹1,80,000 - ₹2,50,000 a year
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
10d
Automotive Customer Relationship Manager
Mahindra Sahyadri Motors Pvt. Ltd (Swargate) —Pune, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Walk-in
- Hospitality
- Customer service
- English
- Health insurance
- Cell phone reimbursement
Quick apply
International Customer Service Advisor
Conviction HR —Mumbai, Maharashtra
- ₹15,000 - ₹50,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Flexible schedule
Quick apply
Financial Advisor
Money Honey Financial Services —Mumbai, Maharashtra
- ₹13,634.84 - ₹50,721.11 a month
- Full-time
- Bachelor's degree
- Financial services
- In-person
Quick apply
Customer Care Manager
Sahyadri Motors Pvt. Ltd (Swargate) —Swargate, Pune, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
Human Resource Business Partner
coto —Mumbai, Maharashtra
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Master's degree
- Human resources
- Business Administration
Quick apply
4d
Customer Success Manager
Wysetek —Mumbai, Maharashtra
- Full-time
- CRM software
- Analysis skills
- Project management
Customer Relationship Executive
Provincial Automobile co —Nagpur, Maharashtra
- ₹9,000 - ₹25,000 a month
- Full-time
- CRM software
- English
- Microsoft Office
Quick apply
Enterprise Account Manager
PrintStop Mumbai —Parel, Mumbai, Maharashtra
- ₹4,00,000 - ₹13,00,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Paid time off
- Cell phone reimbursement
Quick apply
Sales Advisor
oneabove fitness —Navi Mumbai, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
Lead HR Business Partner
SS&C Technologies —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Associate Director-Customer Success
ZenTrades —Pune, Maharashtra
- Full-time
- Project management
- Leadership
- Communication skills
Business Development manager
24 Frames Digital —Mumbai, Maharashtra
- ₹30,000 - ₹85,000 a month
- Full-time
- Marketing
- Master's degree
- Business development
Quick apply
HR Executive
LG Home Comfort Inc. —Powai, Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
- Paid time off
- Paid sick time
Quick apply
Head of India
Guidepoint —Mumbai, Maharashtra
- English
- Research
- Master's degree
Advisor - Franchisee PCG
Seagull International —Mumbai, Maharashtra
- ₹3,00,000 - ₹6,00,000 a year
- Finance
- Bachelor's degree
- Financial services
Quick apply

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Customer Success Associate

Outmarch
Pune, Maharashtra

Quick apply

Job details

Full-time
Up to ₹4,00,000 a year

Qualifications

Customer service
Analysis skills
Bachelor's degree
B2B
Customer support
Account management
Leadership
Communication skills
Time management

Full job description

Job Summary
Outmarch is a fast-growing retail startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. We’re specifically looking for a customer success specialist who will roll up their sleeves and lead a team from inside the trenches.

As a key member of our leadership team, you will help craft the company’s customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships.

Objectives of this Role:

Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
Establish a trusted and strategic advisor relationship to help drive continued value of our products and services.
Maintain and develop customer success strategies and best practices, as well as customer support content.
Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning.
Maintain existing customer success metrics and data as directed.

Responsibilities: Owns the overall relationship with customers.

Builds relationships with customers to become a trusted advisor, oversee adoption of Outmarch products and services, and continually promote best practices.
Accelerate the contract renewal process and ensure customer satisfaction.
Manage customer onboarding process.
Own the quality of product and provide feedback to the development team.
Build test plans to ensure product test coverage.
Help troubleshoot product issues.
Create and update Customer Success Playbooks.
Actively monitor implementation success, identify areas for improvement, and strategize with leadership and cross functional teams advocating for the customer.
Accurately maintain a forecast of renewals and a dashboard of customer status.
Answers, evaluates and prioritizes incoming telephone & email requests.
Resolve conflicts and provide solutions to customers promptly.
Assist in driving cross-departmental resolution handling to prevent larger issues.
Collaborates with sales staff to ensure growth attainment and increased footprint.
Work with marketing and sales staff to gather data elements for sales enablement content.

Qualifications:

Bachelor’s degree
1+ years prior experience in renewals, account management, customer success, or another client-facing role in a software company, preferably Software as a Service (SaaS)`
Strong oral and written communication skills.
Strong leadership skills
Ability to handle a heavy workload and multiple projects with frequent interruptions.
Prior experience communicating and strategizing with stakeholder level primary contacts.
Must be comfortable working in a fast-growing startup SaaS environment.
Experience working with cross-functional teams (e.g. Sales, Engineering, Marketing, Services)
Strong attention to detail and time management

Why you should apply: A great team-oriented environment.

The freedom to be creative and make a difference.
As a key member of the team, you will directly help shape the future of retail solutions.
You will be surrounded by passionate entrepreneurs who have lots of experience in solving real-world problems! We’re a small, tight-knit team doing big things.
We value the curiosity to learn more, and the ability to solve hard problems. We reward innovation, creativity, initiative, and teamwork

Job Type: Full-time

Pay: Up to ₹400,000.00 per year

Application Question(s):

This is an in-office role based in Nal Stop, Karve Nagar, Pune. Are you willing to commute to the office ? We work 5 days a week - Monday to Friday.

Experience:

customer success: 1 year (Required)
B2B: 1 year (Required)

Location:

Pune, Maharashtra (Required)

Work Location: In person

Quick apply

Refine Your Search

retentions advisor jobs in maharashtra

Customer Success Associate

Assistant Relationship Manager

Financial Advisor

Customer Support- (HRMS/HCM)

Customer Success Executive

Automotive Customer Relationship Manager

International Customer Service Advisor

Financial Advisor

Customer Care Manager

Human Resource Business Partner

Customer Success Manager

Customer Relationship Executive

Enterprise Account Manager

Sales Advisor

Lead HR Business Partner

Associate Director-Customer Success

Business Development manager

HR Executive

Head of India

Advisor - Franchisee PCG

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