pune maharashtra crm analyst Jobs – 129 Open Jobs Today

CRM Business Analyst
Systems Plus —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Computer Science
Incremental CRM - Business Analyst
Barclays —Pune, Maharashtra
- Salesforce
- SQL
- Analysis skills
Analyst/Sr. Analyst - CRM & BI Expert
METRO Global Solution Center IN —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
15h
Business Analyst (ERP CRM Analyst/ Team Lead / Functional Consultant)
Pragtech —Pune, Maharashtra
- Master's degree
- Project management
- Bachelor's degree
RPO COE - Analyst 168271
ADP —Pune, Maharashtra
- Full-time
- Salesforce
- Analysis skills
- Project management
Client Insights Analyst
Comscore —Pune, Maharashtra
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Business Systems Analyst - Corporate Applications (Legal Portfolio)
Vertiv —Pune, Maharashtra
- Computer Science
- ERP systems
- English
Analyst, Business Systems, Martech
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
SFDC L2 support Analyst
MobileProgramming —Pune, Maharashtra
- Software troubleshooting
- Sales
- Salesforce
Salesforce Business Analyst
Thinqloud —Pune, Maharashtra
- Salesforce
- Communication skills
- Banking
Data Analyst I
TIAA —Pune, Maharashtra
- Online application
- Computer Science
- Salesforce
- Data analysis skills
9d
Associate Analyst - Logistics
Eaton —Pune, Maharashtra
- Salesforce
- Engineering
- Microsoft Office
5d
Research Analyst - CD
Unbound IA —Pune, Maharashtra
- From ₹2,76,000 a year
- Full-time
- Microsoft Excel
- English
- Research
- Health insurance
Quick apply
1d
Analyst III - ERP IT Solutions
Cencora —Pune, Maharashtra
- Full-time
- Computer Science
- Sales
- Salesforce
Collections Analyst
ACA Group —Pune, Maharashtra
- CRM software
- Microsoft Excel
- Customer service
- Paid holidays
- Paid sick time
GTM Strategy & Operations Manager
FlytBase —Pune, Maharashtra
- Full-time
- CRM software
- Sales
- Public speaking
- Flexible schedule
CRM Executive
KRISHNA RAJARAM ASHTEKAR AND JEWELLERS —Pune, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- CRM software
- Marketing
- Salesforce
- Paid sick time
Quick apply
14d
CRM Developer
FNZ —Pune, Maharashtra
- Full-time
- SQL
- Analysis skills
- Financial services
PERFORMANCE TEST ANALYST (NON-FUNCTIONAL TESTING) - VOIS
Vodafone —Pune, Maharashtra
- Full-time
- Oracle
- English
- Java
Research Analyst
Techbizmedia —Pune, Maharashtra
- ₹10,000 - ₹25,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Paid time off
Quick apply
1d

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CRM Business Analyst

Systems Plus -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
BCS
Microsoft Outlook
Computer Science
Business analysis
Visio
Microsoft Dynamics 365
SQL
Analysis skills
Bachelor's degree
Customer relationship management
Relationship management
Agile
Computer skills
Business requirements
SDLC

Full job description

Location: Pune

Employment Type: full-time

Job Details

Business Analyst II Job Posting

The purpose of the Business Analyst II role is to develop business and functional requirements that serve as the basis for software and processes utilized by Bright Horizons internal users as well as external customers. Through a variety of means, the Business Analyst II will gather and document these requirements and serve as a communication bridge between business stakeholders and technical teams. The BA must be able to perform job functions in an independent manner, to provide leadership and drive collaboration across disciplines in all solution development related activities. This role is critical in the process of delivering integrated business and information solutions to meet stakeholder needs.

What you will be doing:

Collaborate with business stakeholders to fully understand, define and document business requirements for software and/or process changes through a variety of means focusing on medium to high complexity projects, processes and functional areas of the applications, including CRM applications.
Conduct user interviews, surveys, workflow reviews, research on industry best practices and user workshops documenting current (As-Is) and Future (To-Be) scenarios including processes, models, use cases, user stories, plans, flow diagrams, requirements write ups and solutions.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding.
Proactively identify ways in which system and process changes can improve efficiency of key users, customer service, accuracy of results, and/or completeness of data.
Act as a change agent to help ensure that assumptions, development and implementation of new systems/processes enhance the success of the project and increase the project’s alignment with the business needs.
Serve as a liaison between business stakeholders and technical teams to ensure that requirements are properly translated into technical specifications, clarify requirements, review recommendations and answer questions. Collaborate and build consensus between technical team and stakeholders working to balance scope, speed to market and available resources.
Assist technical team through design, code, test and deploy to ensure any issues are resolved.
Ensure that all processes and documentation are consistent with best practices and Bright Horizons standards for Solution Delivery Life Cycle.
Work with QA Team to develop and refine a master test plan that traces business requirements throughout the SDLC.
Work with Application Support, Training, Implementation, QA, and development in a business analysis capacity both reactively and proactively to support application issues, changes and modifications.
Tailor all materials created for communicating and facilitating discussions to the intended audience.
Resolve and/or escalate issues in a timely fashion.
Communicate difficult/sensitive information tactfully.
Consistently acknowledge and appreciate each team member’s contributions.

What we hope you will bring to the

Bachelor’s degree in Computer Science, Business or related field or comparable experience required
3+years related work experience required
Strong computer skills in Word, Excel, PowerPoint, Visio and Outlook required
Experience with Customer Relationship Management (CRM) applications (preferably Microsoft Dynamics 365) required
Experience using an Agile methodology strongly preferred
Basic understanding of SQL preferred
Strong analytical skills and critical thinking to analyze problems, document needs and communicate these needs to a variety of audiences
Proven ability to understand business requirements in a variety of functional areas and the flexibility to adapt to new and changing information
Ability to work effectively as part of a virtual team
Experience working with diverse teams

Apply Now

Refine Your Search

crm analyst jobs in pune maharashtra

CRM Business Analyst

Incremental CRM - Business Analyst

Analyst/Sr. Analyst - CRM & BI Expert

Business Analyst (ERP CRM Analyst/ Team Lead / Functional Consultant)

RPO COE - Analyst 168271

Client Insights Analyst

Business Systems Analyst - Corporate Applications (Legal Portfolio)

Analyst, Business Systems, Martech

SFDC L2 support Analyst

Salesforce Business Analyst

Data Analyst I

Associate Analyst - Logistics

Research Analyst - CD

Analyst III - ERP IT Solutions

Collections Analyst

GTM Strategy & Operations Manager

CRM Executive

CRM Developer

PERFORMANCE TEST ANALYST (NON-FUNCTIONAL TESTING) - VOIS

Research Analyst

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