Internal Project Manager - Customer Success Operations
Hyland —Kolkata, West Bengal
- ₹10,00,000 - ₹17,00,000 a year
- Full-time
- Remote
- Project management
- Bachelor's degree
- Conflict management
9d
Project Manager
VNR Jewellery Manufacturers —Singur, West Bengal
- ₹50,000 - ₹80,000 a month
- Full-time
- Microsoft Excel
- PMP
- Engineering
- Cell phone reimbursement
Quick apply
Deputy Manager - Facility & Operations
PS Group —Dhapa, Kolkata, West Bengal
- ₹7,00,000 - ₹8,00,000 a year
- Full-time
- Management
- English
- Project management
- Health insurance
Quick apply
Project & Operations Manager
ABLION IT SOLUTIONS —Barddhaman, West Bengal
- Full-time
- English
- Project management
- Bachelor's degree
- Health insurance
- Paid time off
Operations Manager (ERP Next)
UPTALENT —Kolkata, West Bengal
- ₹30,000 - ₹60,000 a month
- Full-time
- ERP systems
- Master's degree
- Team management
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Project Manager
Glowz lighting design —Alipore, Kolkata, West Bengal
- ₹15,000 - ₹25,000 a day
- Full-time
- Hybrid work
- AutoCAD
- Analysis skills
- Project management
Quick apply
22h
Transformation PMO - Engagement Manager
Capgemini —Kolkata, West Bengal
- Microsoft Excel
- PMP
- Finance
9d
Project Manager/ Project Coordinator
Kariwala Industries Limited (LLP) —Phalta, West Bengal
- ₹25,000 - ₹40,000 a month
- Full-time
- Project management
- Plumbing
- Construction experience
Quick apply
Project Manager – Weldedmesh On Site Operations
SK. Weldedmesh Pvt.Ltd. —Kolkata, West Bengal
- Full-time
- Civil engineering
- Administrative experience
- Analysis skills
Quick apply
Transformation PMO - Engagement Manager
Capgemini Sogeti —Kolkata, West Bengal
- Microsoft Excel
- PMP
- Finance
7d
Project Manager
Unique Solution —Garden Reach, Kolkata, West Bengal
- From ₹60,000 a month
- Full-time
- Engineering
- Analysis skills
- Project management
- Health insurance
Quick apply
10d
Project Manager
Civilian Welfare Foundation —Bolpur, West Bengal
- ₹26,000 - ₹28,000 a month
- Full-time
- Laboratory experience
- Research
- Master's degree
Quick apply
14d
Manager -Strategic Partnership & External Management
KALINGA UNIVERSITY —Kolkata, West Bengal
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- Business development
- Travel
- Communication skills
Quick apply
Zonal Service Manager - East
Hach —Kolkata, West Bengal
- Full-time
- Remote
- Microsoft Office
- Travel
- AI
- Health insurance
- Work from home
Deputy Manager - Transport
Sagility —Block B, Kolkata, West Bengal
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Work from home
Manager - IT Project Management & Operations (Advisory) - Product
Grant Thornton INDUS —Kolkata, West Bengal
- Project management
- Bachelor's degree
- Organisational skills
Project Manager
Infinity Solar —Chanditala, West Bengal
- ₹1,00,000 a month
- Full-time
- Oracle
- English
- Master's degree
- Commuter assistance
- Paid time off
Quick apply
17h
Lead- Operations
VSDC Edutech Pvt Ltd —Kolkata, West Bengal
- ₹45,000 - ₹55,000 a month
- Full-time
- English
- Master's degree
- Databases
- Paid time off
- Flexible schedule
Quick apply
6d
Deputy Manager-Procurement
JR Infratech —Shiliguri, West Bengal
- ₹4,20,000 - ₹6,00,000 a year
- Full-time
- Civil engineering
- ERP systems
- Analysis skills
- Health insurance
Quick apply
Operations Manager II
Concentrix —Kolkata, West Bengal
- Full-time
- Continuous improvement
- Accounting
- Data entry

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Internal Project Manager - Customer Success Operations

Hyland -
Kolkata, West Bengal

Apply Now

Job details

Full-time
₹10,00,000 - ₹17,00,000 a year
9 days ago

Qualifications

Jira
Project management
Bachelor's degree
Conflict management
Scrum
Agile
Microsoft Project
Negotiation
Time management

Full job description

Overview:

Project Manager – Customer Success Operations

Work Model: Remote

About the Role

The Internal Project Manager – Customer Success Operations plays a key role in planning, coordinating, and delivering projects that drive measurable business value. This position partners closely with stakeholders across the organization to define project scope, manage risk, and ensure successful outcomes — all while championing project management best practices and fostering clear, effective communication at every stage of the project lifecycle.

Your Role Responsibilities? Here's What You'll Do.

Plan, coordinate, and monitor projects to ensure results have an articulated scope with quantifiable business benefit, while assisting stakeholders in defining success metrics and criteria.
Apply project management best practices, methodologies, documentation, and tools to coordinate project resources and ensure projects progress on schedule, within budget, and in line with accepted requirements.
Create and maintain project documentation including project charters and plans that specify goals, execution approach, staffing, and scheduling.
Facilitate project meetings using engaging, informative, and well-organized presentations; prepare and deliver project status reports and timely updates to all identified audiences.
Actively work with stakeholders to resolve conflicts, deliver actionable resolutions, and develop effective communication plans.
Assist with risk management and facilitate change control for projects.

Technology Tools

Category

Tools

Productivity & Operations

Microsoft Operating Systems & Products

Project Management

Project Management Tools & Methodologies

Role Essentials

Bachelor's degree or equivalent experience with practical experience as a Project Manager successfully managing projects.
Practical experience using Project Management tools and methodologies with demonstrated knowledge of project management best practices.
Good facilitation, organizational, multi-tasking, and time-management skills with the ability to thrive in a fast-paced, deadline-driven environment.
Good critical thinking, problem-solving, conflict management, interpersonal, and negotiation skills.
Demonstrated ability to influence, motivate, and mobilize team members and business partners while operating at the highest level of integrity, professionalism, and forthrightness.

What We'd Like to See

Good experience with Microsoft Operating Systems and products.
Good collaborative skills applied successfully within a team as well as with other areas across the organization.
Good business and technology acumen with demonstrated success in managing technology projects.
Sharp, fast learner with technology curiosity and aptitude.
Good ability to develop and use engaging, informative, and compelling presentation methodologies.

Nice to Have

Experience with Agile Scrum management practices, including hands-on use of Jira for tracking and prioritizing work.
Ability to create user-facing enablement content that supports adoption and self-service across Customer Success initiatives.
Experience supporting the tracking and reporting of progress against Customer Success VSEMs (Validated Success and Engagement Metrics).

Salary Range:

₹1,000,000 – ₹1,700,000 per annum. Final compensation will be determined based on the candidate's experience, skills, qualifications, interview performance, and overall fit for the role.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Apply Now

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Project Manager – Customer Success Operations

About the Role

Your Role Responsibilities? Here's What You'll Do.

Technology Tools

Role Essentials

What We'd Like to See

Nice to Have

Salary Range:

About Hyland

#HylandLife

Equal Opportunity Statement

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