Telangana Customer care Jobs – 1580 Open Jobs Today

CRM Manager
Mahidhara Projects Pvt Ltd —Hyderabad, Telangana
- ₹40,000 - ₹60,000 a month
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Paid time off
- Cell phone reimbursement
Quick apply
CSA (Customer Service Associate) Voice International & Sales Process
Gratitude India —Hyderabad, Telangana
- Up to ₹7,00,000 a year
- Full-time
- Customer service
- English
- Windows
Quick apply
Process Consultant - International Chat Support (Graduates & Experienced only)
Joan Technologies LTD —Hyderabad, Telangana
- ₹4,50,000 - ₹5,00,000 a year
- Full-time
- Customer service
- Master's degree
- Bachelor's degree
- Commuter assistance
Quick apply
Senior Store Operations Executive (Inventory, Dispatch & Procurement)
Palasa —Jubliee Hills, Hyderabad, Telangana
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- English
- Paid time off
- Paid sick time
Quick apply
3h
LEAD MANAGER (TRAVEL AND TOURISM OPERATIONS AND SALES)
TRAVELZONE INTERNATIONAL (PART OF PETROZONEINTERNATIONAL GROUP) —Hyderabad, Telangana
- ₹20,837.41 - ₹1,00,000.00 a month
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
Sr. Front Office Executive
SINDHU HOSPITALS —Hyderabad, Telangana
- ₹18,000 - ₹27,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2h
Customer Service Representative
Avaan Excess —Hyderabad, Telangana
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
- Work from home
Quick apply
3h
Front Office Manager
WOWMEN COSMETIC AND HAIR TRANSPLANTATION —Kukatpalli, Telangana
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- English
- Microsoft Office
- Work from home
Quick apply
Sales Coordinator
CBS Hub Pvt Ltd —Kondapur, Hyderabad, Telangana
- Up to ₹5,00,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Assistant Store Manager
Uni Seoul —Hyderabad, Telangana
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
Quick apply
2h
Inventory Manager
Bontrue —Patancheru, Hyderabad, Telangana
- ₹35,000 - ₹45,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health insurance
- Life insurance
Quick apply
Patient Relationship Officer-Sales Conversion Cum Branch Operations
Dr Care Homeopathy —Komplly, Hyderabad, Telangana
- ₹25,000 - ₹35,000 a month
- Urgently hiring
- Sales
- Customer service
- Business development
- Cell phone reimbursement
Quick apply
14d
Manager - Customer Care
UWorld, LLC —Hyderabad, Telangana
- Full-time
- Customer service
- Research
- Bachelor's degree
Quick apply
13d
Customer Relationship Manager (CRM)
Okatti Impex LLP —Hyderabad, Telangana
- ₹25,000 - ₹60,000 a month
- Full-time
- Microsoft Office
- Business development
- In-person
- Flexible schedule
Quick apply
Sales Assistant
Prosperiti Homes —Hyderabad, Telangana
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Health insurance
- Food provided
Quick apply
5d
Sales Manager
Modular Containers Pvt.Ltd —Hyderabad, Telangana
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Assistant Manager - Workplace
JLL —Hyderabad, Telangana
- Hybrid work
- Hospitality
- Software troubleshooting
- Customer service
- Commuter assistance
- Health insurance
8d
Branch Sales Manager
Blue Whale Migration —Hyderabad, Telangana
- From ₹50,000 a month
- Full-time
- Walk-in
- CRM software
- Management
- Sales
Quick apply
9d
Customer Support Executive
MakeRoot —Ranga Reddy District, Telangana
- ₹12,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Team Leader, Customer Experience
DoorDash India —Hyderabad, Telangana
- Bilingual
- Microsoft Excel
- Management
Quick apply
1d

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CRM Manager

Mahidhara Projects Pvt Ltd -
Hyderabad, Telangana

Quick apply

Job details

Permanent | Full-time
₹40,000 - ₹60,000 a month

Benefits

Provident Fund
Paid time off
Cell phone reimbursement
Paid sick time

Qualifications

CRM software
Customer service
Microsoft Office
Master's degree
Analysis skills
Real estate sales
Bachelor's degree
Data management
Customer relationship management
Conflict management
Business Administration
MBA
Communication skills

Full job description

Position

Customer Relationship Management (CRM) Manager - Real Estate Construction

Department

Sales & Customer Relations

Employment Type: Full-Time
Experience: 6–12 Years

Job Summary

The CRM Manager is responsible for managing customer relationships throughout the property lifecycle, from booking and documentation to handover and post-possession services. The role focuses on enhancing customer satisfaction, ensuring timely communication, resolving customer concerns, coordinating with internal departments, and maintaining high service standards to strengthen the company's reputation and customer loyalty.

Key ResponsibilitiesCustomer Relationship Management

Serve as the primary point of contact for customers after property booking.
Build and maintain strong relationships with customers throughout the project lifecycle.
Ensure a seamless customer experience from booking to possession and post-handover support.
Develop customer engagement strategies to improve satisfaction and retention.

Customer Service & Issue Resolution

Handle customer queries, complaints, and escalation cases professionally and promptly.
Coordinate with internal departments to resolve customer concerns within agreed timelines.
Monitor and track customer service requests and ensure timely closure.
Conduct regular follow-ups with customers regarding project progress and service requests.

Documentation & Collections

Coordinate customer documentation, agreements, registration, and loan processing activities.
Monitor payment schedules and follow up on outstanding collections.
Work closely with finance and sales teams to ensure timely payment realization.
Maintain accurate customer records and transaction history.

Handover & Possession Management

Plan and coordinate unit inspections, possession processes, and property handovers.
Ensure all customer requirements and documentation are completed before possession.
Coordinate with project, legal, engineering, and facility management teams for smooth handovers.
Address snagging and defect-related concerns before and after possession.

CRM System Management

Maintain and update customer information in CRM software.
Generate customer service reports, dashboards, and MIS reports.
Monitor customer interactions and service performance metrics.
Analyze customer feedback and recommend process improvements.

Customer Satisfaction & Retention

Conduct customer satisfaction surveys and feedback programs.
Identify opportunities to improve customer experience.
Organize customer engagement events, project updates, and communication campaigns.
Develop initiatives to enhance brand loyalty and referral business.

Team Management

Lead and supervise CRM executives and customer service teams.
Set performance goals and monitor team productivity.
Conduct training programs on customer service standards and CRM processes.
Ensure adherence to company policies and customer service protocols.

Qualifications

Bachelor's Degree in Business Administration, Marketing, Real Estate Management, or a related field.
MBA or equivalent postgraduate qualification preferred.

Experience

6–12 years of experience in CRM, customer service, or client relationship management.
Minimum 3–5 years of experience in the real estate or construction industry.
Experience handling customer lifecycle management, collections, and possession activities.

Required Skills

Strong customer relationship and stakeholder management skills.
Knowledge of real estate sales, documentation, registration, and possession processes.
Experience with CRM software and customer service platforms.
Excellent communication and interpersonal skills.
Strong problem-solving and conflict-resolution abilities.
Proficiency in Microsoft Office and reporting tools.
Analytical and data management skills.

Key Competencies

Customer-centric approach
Leadership and team management
Negotiation and conflict resolution
Communication and presentation skills
Process improvement
Attention to detail
Time management and multitasking

If interested, Kindly reach me out on

Cont : 9154366046

Email : [email protected]

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer care jobs in telangana

CRM Manager

CSA (Customer Service Associate) Voice International & Sales Process

Process Consultant - International Chat Support (Graduates & Experienced only)

Senior Store Operations Executive (Inventory, Dispatch & Procurement)

LEAD MANAGER (TRAVEL AND TOURISM OPERATIONS AND SALES)

Sr. Front Office Executive

Customer Service Representative

Front Office Manager

Sales Coordinator

Assistant Store Manager

Inventory Manager

Patient Relationship Officer-Sales Conversion Cum Branch Operations

Manager - Customer Care

Customer Relationship Manager (CRM)

Sales Assistant

Sales Manager

Assistant Manager - Workplace

Branch Sales Manager

Customer Support Executive

Team Leader, Customer Experience

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