Noida Sector 12 Noida Uttar Pradesh Receptionist/administration Jobs – 33 Open Jobs Today

Front Desk Receptionist
Pachouli Wellness Clinic —Model Town, Delhi, Delhi
- ₹22,000 - ₹26,000 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Flexible schedule
Quick apply
4h
Receptionist
ID exports —Noida, Uttar Pradesh
- ₹8,597.77 - ₹23,996.66 a month
- Full-time
- Customer service
- Word processing
- Administrative experience
Quick apply
7d
Receptionist
PM Publishers Private Limited —Noida, Uttar Pradesh
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Receptionist/Administrator
Utsaah Psychological Services Pvt Ltd —Paschim Vihar, Delhi, Delhi
- ₹15,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Receptionist
AKF Life Style Pvt Ltd —Noida, Uttar Pradesh
- ₹12,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Paid sick time
Quick apply
10d
Office Administrator / executive
INFOCUS-IT —New Delhi District, Delhi
- ₹12,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Receptionist
Big Bee Consultant —East of Kailash, Delhi, Delhi
- ₹1,50,000 - ₹2,00,000 a year
- Computer skills
- Office experience
Front Desk Receptionist
tonzo india pvt ltd —Okhla, Delhi, Delhi
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Receptionist/Administration
PERFECT SURFACE —Greater Noida, Uttar Pradesh
- ₹9,192.33 - ₹24,529.39 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
13d
Receptionist/Administration
Kingson —Ramesh Nagar H.O, Delhi, Delhi
- ₹11,597.83 - ₹16,997.00 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
Quick apply
5d
Dental Assistant/Receptionist
Ganesh Dental Care —Kalkaji Devi, Delhi
- ₹10,000 - ₹10,001 a month
- Full-time
- English
- In-person
- Medical terminology
Quick apply
12d
Receptionist cum Admin Executive
Gayatri Aircon Pvt. Ltd. —Ghaziabad, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- In-person
- Communication skills
Quick apply
Receptionist
G. K. Kedia & Co —New Delhi District, Delhi
- ₹3,00,000 - ₹4,00,000 a year
Senior Administrative Officer
ACER BIOMEDICALS LLP —Noida, Uttar Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7h
Senior Administrator
Accure Medical Pvt Ltd —Noida, Uttar Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7h

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Front Desk Receptionist

Pachouli Wellness Clinic
Model Town, Delhi, Delhi

Quick apply

Job details

Permanent | Full-time
₹22,000 - ₹26,000 a month
4 hours ago

Benefits

Flexible schedule

Qualifications

Hospitality
Customer service
Upselling
Bachelor's degree
Conflict management
Conversion optimisation
Communication skills
Time management

Full job description

Front Desk Receptionist

Location: Pachouli – Model Town
Department: Front Office / Guest Experience
Reporting To: Clinic Manager / Centre Head
Employment Type: Full-Time

Position Overview

The Front Desk Receptionist is responsible for creating an exceptional first impression and delivering a premium guest experience at Pachouli. The role involves managing front office operations, appointment scheduling, billing coordination, client relationship management, and supporting clinic revenue generation through effective communication and service excellence.

The Front Desk Receptionist serves as the first point of contact for all guests and plays a vital role in maintaining Pachouli's brand image, client satisfaction, and operational efficiency.

Working Schedule

Working Days: 6 Days per Week
Weekly Off: 1 Rotational Weekday Off
Shift Duration: 9 Hours (Including Breaks)
Shift Timing: As per Clinic Operational Requirements

Key Responsibilities (KRAs)

1. Guest Experience & Customer Service

Welcome and assist all guests in a warm, professional, and courteous manner.
Ensure a seamless and personalized guest experience.
Manage guest inquiries, concerns, and feedback effectively.
Maintain high levels of client satisfaction and retention.
Ensure premium hospitality standards are consistently delivered.

2. Appointment & Schedule Management

Manage consultation and treatment appointments.
Coordinate schedules of doctors, therapists, and consultants.
Conduct appointment confirmations and reminder calls.
Minimize no-shows and optimize appointment utilization.
Ensure smooth patient flow throughout the day.

3. Revenue & Sales Support

Support achievement of monthly clinic revenue targets.
Promote consultations, treatment packages, memberships, and retail products.
Generate repeat bookings through effective client engagement.
Encourage referrals and client retention initiatives.
Assist in cross-selling and upselling clinic services.

4. Front Office Operations

Manage reception activities as per company SOPs.
Handle client registration, documentation, and record maintenance.
Maintain accurate client information in CRM systems.
Ensure reception and waiting areas remain organized and presentable.
Prepare daily operational reports as required.

5. Billing & Cash Handling

Generate bills and collect payments accurately.
Handle cash, card, UPI, and other digital transactions.
Ensure zero discrepancy in daily cash reconciliation.
Maintain proper payment records and receipts.
Support daily closing procedures and audits.

6. Client Relationship Management

Build long-term relationships with clients.
Conduct treatment follow-ups and inactive client reactivation calls.
Maintain confidentiality of client records.
Ensure timely communication regarding appointments and offers.

7. Team Coordination

Coordinate effectively with doctors, therapists, counsellors, and clinic staff.
Facilitate smooth communication between guests and service providers.
Escalate operational issues to management when required.
Support seamless clinic operations and guest journey.

8. Compliance & Quality Standards

Follow all company policies, SOPs, and confidentiality guidelines.
Maintain hygiene, safety, and service quality standards.
Support internal audits and compliance requirements.
Ensure adherence to clinic operational protocols.

9. Administration & Inventory Support

Maintain front office records and documentation.
Monitor reception supplies and stationery inventory.
Ensure reception ambience aligns with Pachouli brand standards.
Support cleanliness and upkeep of guest-facing areas.

10. Learning & Professional Development

Participate in training programs and performance reviews.
Continuously improve communication, sales, and customer service skills.
Demonstrate professionalism, accountability, and ownership.

Key Performance Indicators (KPIs)

Guest Satisfaction Score (GSS)
Appointment Booking & Conversion Rate
Consultation Achievement
Revenue Contribution
Upselling & Cross-Selling Performance
Client Retention Rate
Repeat Visit Ratio
No-Show Reduction Rate
Billing Accuracy
Cash Reconciliation Accuracy
Complaint Resolution Turnaround Time (TAT)
CRM Data Accuracy & Compliance Score

Skills & Competencies

Excellent Communication Skills
Strong Customer Service Orientation
Sales & Persuasion Ability
Computer & CRM Proficiency
Professional Grooming & Etiquette
Multitasking Capability
Problem-Solving Skills
Conflict Resolution & Client Handling
Team Coordination & Time Management

Educational Qualification & Experience

Graduate in Any Discipline (Preferred)
1–3 Years of Experience in Clinic, Hospitality, Spa, Salon, Wellness, Healthcare, Retail, or Front Office Operations
Freshers with Excellent Communication and Customer Service Skills may also apply

Work Environment

Premium Aesthetic, Dermatology & Wellness Clinic
Client-Facing and Service-Oriented Role
Fast-Paced and Performance-Driven Environment
Growth and Learning Opportunities within the Organization.

Pay: ₹22,000.00 - ₹26,000.00 per month

Benefits:

Flexible schedule

Work Location: In person

Quick apply

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