Banjarawala Dehradun Uttarakhand Technical quality Jobs – 113 Open Jobs Today

Noc / Network Manager
Linkwave Technologies —Dehradun, Uttarakhand
- ₹32,000 - ₹34,000 a month
- Full-time
- Team management
- Travel
- Computer networking
- Paid time off
MERN Developer (Full Stack)
Pearl Organisation —Dehradun, Uttarakhand
- ₹3,20,000 a year
- Computer Science
- Bachelor's degree
- JavaScript
Medical Laboratory Technology (MLT) Teacher
Virohan Private Limited —Dehradun, Uttarakhand
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Quality control
- In-person
- Medical terminology
Quick apply
1d
Junior Quality Engineer
Unimax International —Rudrapur, Dehradun, Uttarakhand
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Civil engineering
- Microsoft Excel
Quick apply
4d
Civil Site Engineer
Delusion Interio Pvt. Ltd. —Dehradun, Uttarakhand
- ₹20,000 - ₹30,000 a month
- Full-time
- AutoCAD
- Civil engineering
- Travel
- Paid time off
- Paid sick time
Quick apply
Drilling Data Analyst
Schlumberger —Dehradun, Uttarakhand
- Computer Science
- Software troubleshooting
- English
Civil Engineer (Site Execution)
Ethics Group of Companies —Dehradun, Uttarakhand
- ₹20,000 - ₹28,000 a month
- AutoCAD
- Civil engineering
- Microsoft Excel
Quick apply
Process control and Automation Trainer
National Institute Of Education And Development(NIED) —Dehradun, Uttarakhand
- ₹9,436.59 - ₹39,672.41 a month
- Full-time
- Programmable logic controllers
- Presentation skills
- Bachelor's degree
- Flexible schedule
Quick apply
Senior Engineer (Civil)
Dhanvanti Luxury Builders Pvt. Ltd. —HathiBarkala, Dehradun, Uttarakhand
- ₹60,000 - ₹1,00,000 a month
- Email
- AutoCAD
- Civil engineering
- Microsoft Excel
Quick apply
Full Stack Trainer
Intouch Quality Services Private Limited —Dehradun, Uttarakhand
- ₹25,000 - ₹30,000 a month
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
4d
SEO Specialist
Saar Advertising and marketing —Dalanwala, Dehradun, Uttarakhand
- ₹7,000 - ₹25,000 a month
- Full-time
- In-person
- Communication skills
- HTML
Quick apply
Pilot (MMU Driver)
THF —Dehradun, Uttarakhand
- Medicine
- 12th Pass
- Bachelor's degree
Quick apply
Content Writer
Logic Simplified —Dehradun, Uttarakhand
- ₹18,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- English
- Research
Quick apply
Chief of Staff
Indusun Drilling Fluids —Dehradun, Uttarakhand
- ₹25,000 - ₹1,00,000 a month
- Full-time
- Engineering
- Microsoft Office
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Welder/Fitter
KYRA SOLUTION —Dehradun, Uttarakhand
- ₹20,000 - ₹35,000 a month
- Full-time
- AWS
- Welding
- In-person
- Health insurance
Quick apply
Sr. HR Executive
Aasraa Trust —Dehradun, Uttarakhand
- Up to ₹35,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
Senior Analyst - Circulation Operations
Sage —Dehradun, Uttarakhand
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
11d
Senior Program Manager
Convegenius —Dehradun, Uttarakhand
- Oracle
- Computer Science
- English
Quick apply
5d
Material & Finishes Designer
ELEGANT INTERIORS —Dehradun, Uttarakhand
- ₹35,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Quick apply
Plant Operations Manager/Plant Manager
Avantor —Dehradun, Uttarakhand
- Full-time
- Doctoral degree
- Microsoft Office
- Master's degree

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Noc / Network Manager

Linkwave Technologies
Dehradun, Uttarakhand

Apply Now

Job details

Full-time
₹32,000 - ₹34,000 a month

Benefits

Paid time off

Qualifications

Network installation
Operations management
CCNP
Software deployment
CCNA
OSPF
Network infrastructure
PRTG
Firewall
Team management
BGP
Routing protocols
Computer networking
Solarwinds
Customer support
Network monitoring
Network engineering
Leadership
Communication skills
Employee evaluation
Juniper
Network security
VPN

Full job description

Job Information

Date Opened 09/15/2024
Job Type Full time
Industry IT Services
Work Experience 5+ years
Salary 32K-34K
City Dehradun
State/Province Uttarakhand
Country India
Zip/Postal Code 248001

About Us

Linkwave Technologies Pvt. Ltd. (LTPL) is a government-licensed Internet Service Provider in India, focusing on offering reliable, secure, and affordable internet services throughout Uttarakhand. Established in 2016 by two IT entrepreneurs, LTPL delivers advanced digital communication, networking, and connectivity solutions including high-speed Internet Leased Line, Corporate Business Broadband, and VPN services. With over 50 points of presence across the region, LTPL collaborates with major telecom players like Airtel, Vodafone, and Tata Tele services to ensure top-tier internet access for small medium and large businesses.

Job Description

We are seeking an experienced and highly motivated IT/Network Manager to lead and manage our Service & Support Team. This role requires hands-on experience with network infrastructure (Routing, BGP, Switching), while also managing and mentoring Level-1 (L1), Level-2 (L2), RF, and Field Engineers. You will be responsible for ensuring smooth and efficient operations within the team, from handling customer complaints to managing network troubleshooting and service tasks. As the point person for the service and support team, you will ensure that customer issues are acknowledged and resolved in a timely manner, and that your team is well-trained, motivated, and aligned with company objectives.

Requirements

Key Responsibilities:

Team Leadership & Management:
- Lead and supervise the L1, L2, RF, and Field Engineers, ensuring that they perform their duties efficiently and effectively.
- Schedule weekly shifts and rosters, ensuring proper coverage for all networks and service-related tasks.
- Regularly monitor team performance, provide feedback, and motivate team members to achieve high standards.
- Conduct training and educational sessions to enhance the technical knowledge of your team.
Network Operations Management:
- Oversee the configuration, maintenance, and optimization of the network infrastructure, with a focus on advanced routing protocols (BGP, OSPF) and switching technologies (VLANs, STP).
- Serve as the primary escalation point for complex technical issues related to routing, switching, and BGP configuration.
- Ensure that the network infrastructure is running smoothly and that outages, slowdowns, or other issues are quickly resolved.
Customer Service & Support:
- Ensure that customer complaints and service requests are promptly acknowledged, logged, and addressed.
- Monitor customer satisfaction and ensure that issues are resolved within established SLAs (Service Level Agreements).
- Work closely with your team to ensure that customer networks are operating effectively and that any issues are communicated transparently to customers.
- Develop and maintain strong relationships with customers, ensuring they are satisfied with service and support.
Incident & Problem Management:
- Manage and coordinate the response to network incidents, ensuring swift resolution and proper escalation when necessary.
- Track and report recurring issues, working with your team to implement preventive solutions.
Reporting & Communication:
- Provide regular updates to the Operations Manager on network performance, customer service metrics, and team productivity.
- Prepare detailed reports on customer complaints, network incidents, and team performance for senior management.
Collaboration & Vendor Management:
- Collaborate with vendors and ISPs to ensure external services and equipment function optimally.
- Assist in network procurement, upgrades, and troubleshooting with third-party vendors.

Required Qualifications:

Experience:
- 3-5 years of experience in network engineering with a strong focus on routing protocols (BGP, OSPF), switching, and troubleshooting.
- Proven experience in managing teams of technical support engineers, including scheduling, mentoring, and performance evaluation.
Technical Skills:
- Strong knowledge of Layer 2 and Layer 3 networking, BGP peering, VLAN management, and inter-VLAN routing.
- Proficiency in network monitoring and management tools (SolarWinds, PRTG, Cacti, Nagios, etc.).
- Solid understanding of network security protocols, firewalls, and VPN management.
- Experience with RF (Radio Frequency) technologies and field engineering is a plus.
Certifications:
- Cisco Certified Network Associate (CCNA) or Professional (CCNP) or equivalent certification preferred.
- Other networking certifications (Juniper, Fortinet, etc.) are advantageous.
Soft Skills:
- Strong leadership and team management skills with a focus on motivation, education, and support.
- Excellent communication skills to work with both customers and internal teams.
- Problem-solving mindset, able to think critically under pressure.
- Ability to multitask and prioritize in a fast-paced environment.

Preferred Qualifications:

Experience in managing customer support operations and ensuring SLA compliance.
Familiarity with RF networking and field deployment support.
Experience working in ISP or telecom environments is a strong plus.

Leadership Responsibilities:

Team Development:
- Mentor and coach your team to improve their skills and foster career development.
- Create a positive and collaborative work environment where team members feel supported and motivated.
Performance Monitoring:
- Track individual and team performance metrics, ensuring alignment with company goals and customer expectations.
- Handle conflict resolution, employee performance issues, and take corrective actions when necessary.

Customer Focus:

Customer Complaint Handling:
- Ensure timely acknowledgment and resolution of customer complaints, minimizing downtime and dissatisfaction.
- Be proactive in resolving issues, even before customers experience significant impact.
Service Improvement:
- Continuously seek ways to improve the quality of service provided to customers by optimizing internal processes, improving communication, and reducing network incidents.

Physical Requirements:

Ability to lift and install network equipment (up to 50 lbs).

Benefits

Compensation & Benefits:

Competitive salary, based on experience and certifications.
Health, dental, and vision insurance.
Paid time off (PTO) and holidays.
Career growth opportunities within the organization.

Apply Now

Refine Your Search

technical quality jobs in banjarawala dehradun uttarakhand

Noc / Network Manager

MERN Developer (Full Stack)

Medical Laboratory Technology (MLT) Teacher

Junior Quality Engineer

Civil Site Engineer

Drilling Data Analyst

Civil Engineer (Site Execution)

Process control and Automation Trainer

Senior Engineer (Civil)

Full Stack Trainer

SEO Specialist

Pilot (MMU Driver)

Content Writer

Chief of Staff

Welder/Fitter

Sr. HR Executive

Senior Analyst - Circulation Operations

Senior Program Manager

Material & Finishes Designer

Plant Operations Manager/Plant Manager

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Job Description

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Key Responsibilities:

Required Qualifications:

Preferred Qualifications:

Leadership Responsibilities:

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Physical Requirements:

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