Coimbatore Tamil Nadu Customer service team member Jobs – 105 Open Jobs Today

Business Support Senior Assoc.
NTT Ltd —Coimbatore, Tamil Nadu
- Night shift
- Salesforce
- English
- Windows
6d
Front office executive
Irish Expert LLP —Coimbatore, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Full-time
- Sales
- Salesforce
- Administrative experience
Quick apply
5d
Sales Coordinator
Dhabriya Polywood Limited —Coimbatore, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
TRAINEE GUSET SERVICE PROVIDER
BROADWAY MEGAAPLEX PVT LTD —Coimbatore, Tamil Nadu
- ₹20,000 - ₹20,500 a month
- Weekend availability
- Customer service
- Microsoft Office
- 12th Pass
- Flexible schedule
- Food provided
Quick apply
Team Lead - Sales
iROHUB Infotech Pvt Ltd —Coimbatore, Tamil Nadu
- ₹11,462.67 - ₹30,000.00 a month
- Full-time
- Microsoft Excel
- Management
- Sales
- Cell phone reimbursement
- Flexible schedule
Quick apply
SME-Loan Servicing
Cognizant —Coimbatore, Tamil Nadu
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Accounting
2h
Customer Care Executive
Anbu Sri Sai Home Health Care —Singanallur, Coimbatore, Tamil Nadu
- ₹12,000 - ₹20,000 a month
- Email
- Customer service
- English
- Microsoft Office
- Health insurance
- Work from home
Quick apply
Human Resources Manager
CAG Enterprises ( Yamaha Bike Showroom ) —Gandhipuram, Coimbatore, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- Bachelor's degree
Quick apply
Customer Service Team Member
Keventers —Coimbatore, Tamil Nadu
- ₹13,499 - ₹13,500 a month
- Full-time
- Serving
- Customer service
- 12th Pass
- Paid time off
Quick apply
Tele Caller Executive
uncftrust —Coimbatore, Tamil Nadu
- ₹12,000 - ₹20,000 a month
- Full-time
- English
- Computer skills
- In-person
- Cell phone reimbursement
Quick apply
Deputy Manager (Deposits Sales – FD & RD)
BNR Cogniitec Private Limited —Saibaba Colony, Coimbatore, Tamil Nadu
- ₹50,000 - ₹60,000 a month
- Full-time
- Microsoft Office
- Business development
- Team management
Quick apply
Clinic Manager
ROOTWISE AESTHETICS CLINIC —Rs Puram, Coimbatore, Tamil Nadu
- ₹30,000 - ₹50,000 a month
- Call employer
- Microsoft Excel
- Management
- Marketing
- Paid sick time
Quick apply
Lead Workforce and Consumer Enablement Specialist
EPAM Systems, Inc. —Coimbatore, Tamil Nadu
- Full-time
- English
- Agile
- AI
- Health insurance
- Paid time off
6d
Zonal Head
Vip city —Coimbatore, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Part-time
- Hybrid work
- Smartphone
- Leadership
- Communication skills
- Flexible schedule
- Food provided
Quick apply
7d
Store In-charge - Retail
Play Theory —Coimbatore, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Hospitality
- Inventory management
- Customer service
Quick apply
Inside Sales Executive
Dev systems & IT Services Pvt Ltd —Coimbatore, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Email
- CRM software
- Sales
- Customer service
Quick apply
3d
Banquet Manager
JENNEYS RESIDENCY PRIVATE LTD —Peelamedu, Coimbatore, Tamil Nadu
- ₹35,000 - ₹40,000 a month
- Full-time
- Team management
- In-person
- Diploma
- Food provided
Quick apply
ORACLE-Infra-Campus-staff
EY —Coimbatore, Tamil Nadu
- Oracle
- Computer Science
- Java
Associate, Branch Manager, Consumer Banking Group
DBS Bank —Vadavalli, Coimbatore, Tamil Nadu
- Full-time
- Communication skills
8d
Assistant Branch Manager
PSFX International Federation —Gandhi Market, Coimbatore, Tamil Nadu
- ₹19,000 - ₹22,500 a month
- Full-time
- Sales
- Microsoft Office
- Master's degree
- Paid sick time
Quick apply
11d

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Business Support Senior Assoc.

NTT Ltd -
Coimbatore, Tamil Nadu

Apply Now

Job details

6 days ago

Qualifications

Live chat
Salesforce
English
Windows
Microsoft Office
Computer skills
Typing
Communication skills

Full job description

"At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “BPO Business Support Senior Associate” to join our team in “Coimbatore, India.”

We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.

To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.

Position's General Duties and Tasks

We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.

To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.

In these roles you will be responsible for:
Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email.
Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service
Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues.Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry.
Coordinating training and mentoring activities for new team members.
Maintaining confidentiality of information.
Performing other duties as the need arises.

Required Skills for this role include:
Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts.

Possesses excellent verbal and written communication skills
Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting.

Typing speed of 35 wpm.

Ready to work in complete night shifts
Any Graduation with English as a compulsory subject.

Ability to sit at a desk/remote for extended periods.
Proficient with MS Office suites and leading CRM tools such as Salesforce

Preferred Skills include:
Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims.

Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement."

Apply Now

Refine Your Search

customer service team member jobs in coimbatore tamil nadu

Business Support Senior Assoc.

Front office executive

Sales Coordinator

TRAINEE GUSET SERVICE PROVIDER

Team Lead - Sales

SME-Loan Servicing

Customer Care Executive

Human Resources Manager

Customer Service Team Member

Tele Caller Executive

Deputy Manager (Deposits Sales – FD & RD)

Clinic Manager

Lead Workforce and Consumer Enablement Specialist

Zonal Head

Store In-charge - Retail

Inside Sales Executive

Banquet Manager

ORACLE-Infra-Campus-staff

Associate, Branch Manager, Consumer Banking Group

Assistant Branch Manager

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